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101 Charles E Brooks Way, Kingsport, TN 37660-9010
+1 423-247-2529
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10 Reviews from our TripAdvisor Community

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Showing 10: English reviews
2 reviews
1 of 5 bubbles Reviewed 9 August 2016

Wendy's thought they were smart by starting to charge 40 cents for a cup of water. Well I went in the one by the airport in Kingsport yesterday. I ordered a single, a frie and a cup of water.. They tried to charge me 40 CENTS FOR THE WATER. I told them I wasn't paying it. I got a refund... More 

Helpful?
Thank James W
Kingsport, Tennessee
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 20 February 2015

Over several takeout trips the order accuracy has been so-so. The food has usually been fresh, but the fries on occasion seemed to have sit awhile

Helpful?
Thank Mike D
Kingsport, Tennessee
1 review
1 of 5 bubbles Reviewed 12 February 2015 via mobile

The wait is so long.. they messed up my order and all I ordered was a fry and a frosty and had to call management over. Old lady was rude.. This wendys used to be good.. what happened??

Helpful?
Thank jessiebowman12
Kingsport, Tennessee
Level Contributor
256 reviews
211 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
2 of 5 bubbles Reviewed 18 September 2014

the food was cold and the staff are rude they do not fill your chili up to the top won't give you many crackers i feel that you should get what you pay for the wendy's not the same as once was

Helpful?
Thank bkg491962
Kingsport, Tennessee
Level Contributor
306 reviews
254 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 11 February 2014 via mobile

I do like this New Wendy's on West Stone Drive in Kingsport, Tennessee, but they are still having learning pains. Ordered a large Chocolate Frosty and was told they were out of the Chocolate. It was 11:30am in the morning. I believe management needs to get a handle on these situations. Last week it was they were out of baked... More 

Helpful?
Thank Eugene F
Kingsport, Tennessee
1 review
1 of 5 bubbles Reviewed 31 January 2014

On January 30, 2014 at 11:03:23 p.m. I placed an order through the drive thru for one Baja salad, 2 - 6 piece chicken nuggets and one large chili with extra crackers. I usually don't eat this late at night but since it was so cold outside I was in the mood for one of Wendys Baja Salads. After getting... More 

Helpful?
Thank wingofeagle14
Kingsport, Tennessee
Level Contributor
256 reviews
211 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
2 of 5 bubbles Reviewed 7 August 2013

the food is almost cold all the time and the food is not put together well and staff are rude and the place was not cleaned

Helpful?
Thank bkg491962
Kingsport, Tennessee, United States
Level Contributor
49 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 4 January 2013

I have been to many Wendy's but this one is hurting. the Chili was cold the service is not there and you will wait a while for your order. other than that not bad. Typical Wendy's

Helpful?
Thank RonC527
Church Hill, Tennessee
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 February 2012

We use the drive-thru often. Orders are usually wrong when you get them, not to mention their chicken is really tough, and fries are most always soggy. They are extremely slow compared to others', and their employees are lacking professionalism.

Helpful?
Thank Kimberly J
Blountville
Level Contributor
4 reviews
4 restaurant reviews
1 of 5 bubbles Reviewed 19 September 2010

This place was filthy. Trash everywhere, dirty tables. Had to take tea back to the register and get a new one, it tasted very old. Sandwich was not made right either.

Helpful?
Thank firemanswife_26

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Restaurant Details

Rating summary
  • Food
    1.5 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    1.5 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Cuisine
Fast food
Restaurant features
Seating
Location and Contact Information
  • Address: 101 Charles E Brooks Way, Kingsport, TN 37660-9010
  • Location: United States  >  Tennessee (TN)  >  Kingsport
  • Phone Number: +1 423-247-2529

Questions & Answers

Questions? Get answers from Wendy's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?