We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shake Shack

3460 Waterlevel Hwy, Cleveland, TN 37323
+1 423-472-2200
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent64%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible0%
Travellers talk about
“ice cream” (9 reviews)
“corn nuggets” (4 reviews)
“burger” (17 reviews)
Open Now
10:30 - 22:30All hours
American, Fast food
3460 Waterlevel Hwy, Cleveland, TN 37323
Write a Review
Reviews (67)
Traveller rating
Traveller type
Time of year

1 - 10 of 67 reviews

Reviewed 1 week ago

We were on our way to North Carolina and decided to stop here for an early lunch. The four of us ordered burgers, BBQ sandwiches, onion rings, corn nuggets and shakes. Good all around. We got 4 shakes to go. The food was hot and...More

Thank edward d
Reviewed 1 May 2017

I've loved this place for years and am very happy that it is still here serving up the best grilled pimiento cheese, grilled cheese, whatever suits your fancy at the time. Shakes are great as well, and the junior size hits the spot for most...More

Thank puravida1717
Reviewed 11 April 2017

This is a great spot for milkshakes and finger foods. They will come to your car, you can to to the window, there are picnic tables, or you can eat inside. The milkshakes have real peanut butter, banana, etc. rather than just flavoring. They have...More

Thank rwilliams2911
Reviewed 2 April 2017 via mobile

I took my family here based on high reviews and was not disappointed. We had burgers and BBQ and they were AMAZING, along with the corn nuggets and onion rings, and soft serve ice cream. My mom said the food was just like it was...More

Thank Nick Z
Reviewed 6 March 2017

I have been eating at the Shake Shack for over 40 years and the food is better than ever! Hand-pattied burgers, awesome shakes, and fantastic, soft-serve ice cream. Don't let the simple surroundings fool you. The food is fresh and many items are made from...More

Thank Rodney M
A TripAdvisor Member
Reviewed 26 January 2017 via mobile

Delicious food - fast service. Try the Burger - it is always a winner. (Of course they have great shakes too!) 😁

Thank A TripAdvisor Member
Reviewed 25 December 2016 via mobile

Shake Shack was a new experience for me, never been before but my wife talks about it since she is from Cleveland. Had burgers, fries, and shakes, everything was really good.

Thank rustybob64
Reviewed 4 October 2016 via mobile

We visited on October 2nd, I had the "mini-burgers", hubby had the large burger. I will say, his burger was great! My mini-so called burgers were inedible-the meat was similar to popular fast food chains that steam the meat, yuck! Other than that, love the...More

Thank jenbuick
A TripAdvisor Member
Reviewed 1 September 2016 via mobile

Very disappointed . I stopped by and ordered broccoli and cheese nuggets. They were very good but you only get 4 nuggets for $3.59. That's a little high for only 4

Thank A TripAdvisor Member
Reviewed 26 August 2016

I love the shake shack it has some of the best milk shakes I have ever drunk and the food is good as well, I love their hamburgers and their fried shrimp if they still have it. The service has always been great and the...More

Thank redneck h
Nearby Restaurants
The Five Point Square
218 reviews
4.14 km away
108 reviews
4.00 km away
Jenkins Deli
209 reviews
4.08 km away
Nearby Attractions
Cleveland Bradley County Greenway
41 reviews
5.54 km away
Museum Center at 5ive Points
43 reviews
4.08 km away
Cleveland Bradley County Public Library
31 reviews
4.20 km away
Mash & Hops
12 reviews
4.12 km away
Questions & Answers
Get quick answers from Shake Shack staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Waitstaff, Wheelchair Accessible, Seating
Good for
Open Hours
11:00 - 22:30
10:30 - 22:00
10:30 - 22:30
10:30 - 22:30
10:30 - 23:00
10:30 - 23:00
Location and Contact Information
  • Address: 3460 Waterlevel Hwy, Cleveland, TN 37323
  • Location: United States  >  Tennessee (TN)  >  Cleveland
  • Phone Number: +1 423-472-2200
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing