We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steak 'n Shake

413 Pinnacle Pkwy, Bristol, TN 37620-8629
+1 423-573-5024
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent31%
  • Very good26%
  • Average21%
  • Poor11%
  • Terrible11%
Travellers talk about
“steak burger” (2 reviews)
“onion rings” (2 reviews)
“served hot” (2 reviews)
Restaurant Hours
American, Fast food
413 Pinnacle Pkwy, Bristol, TN 37620-8629
All Details
Write a ReviewReviews (71)
Traveller rating
Traveller type
Time of year

1 - 10 of 71 reviews

Reviewed 3 weeks ago via mobile

Food was ok. About what you would expect. We hit the door at noon and they were nearly full. Staff was very friendly and even when they got a little behind always had a great attitude. Smiles helped ease things and they handled the crowd...More

Thank TennesseeTony
Reviewed 4 weeks ago

The staff are friendly and the food is good the burgers are good the fries and the desserts are really good

Thank bkg491962
Reviewed 4 weeks ago

I have visited an eaten in SNS locations in many states from Florida to Virginia. The Bristol Tennessee location is one of the largest, cleanest best managed chain restaurant. Most always ordered the Triple Burger with fries and delicious ice tea. The server was attentive...More

Thank glynr34
Reviewed 4 weeks ago via mobile

Awesome prices and really fresh food. I got the single to allow room for a chocolate banana milkshake and that was no mistake! Didn't realize it was a sit down place with servers so that was an added bonus after a few hours traveling.

Thank AlwaysPlanningCarrie
Reviewed 28 August 2018

Stop at a steak and shake to get away from the burger King and Wendy's. What a surprise I got the meals are excellent and the staff is very friendly. The waiters are always coming by checking in on you. Each one I've stopped at...More

Thank Johboywalton
Reviewed 27 August 2018 via mobile

Steak n Shake was all shake near the Bass Pro Shop complex.Shake was great as usual.but I missed the separator between the two flavors. Waitress put them in a different cup and flavors blended together rather than separate. Still nice and tasted fine.

Thank ThoughtsofRS
Reviewed 19 August 2018 via mobile

We stopped at this location after the cup race at Bristol motor speedway.there was a very long wait in the drive through. I will say that the wait was worth it.the burgers and fries were excellent.

Thank 78silverado
Reviewed 6 August 2018 via mobile

Grab a quick, great tasting burger and fries at the lowest prices around. The milkshakes are great! 50s atmosphere. Great place for families.

Thank Nikki H
Reviewed 21 June 2018 via mobile

I went through the drive through. I had to repeat part of my order twice and then when I got home with it they failed to include the chili I clearly ordered and instead included an extra order of fries

Thank burghughes
Reviewed 29 May 2018

The food and prices are ok but sometimes the service can be slow. The drive thru is fairly quick compared to dining in.

Thank jakelynch1981
Nearby HotelsSee all 6 hotels in Bristol
Hampton Inn Bristol
606 reviews
.62 km away
Fairfield Inn & Suites Bristol
190 reviews
.69 km away
American Inn
15 reviews
.80 km away
Budget Inn Express Bristol
54 reviews
4.44 km away
Nearby Restaurants
179 reviews
.24 km away
Chick-fil-A at the Pinnacle
40 reviews
.30 km away
Johnny Brusco's New York Style Pizza
50 reviews
.06 km away
33 reviews
.06 km away
Nearby Attractions
Birthplace of Country Music Museum
193 reviews
6.96 km away
Downtown State Street
222 reviews
5.82 km away
Steele Creek Park
83 reviews
2.74 km away
Benjamin Walls Gallery
38 reviews
6.74 km away
Questions & Answers
Get quick answers from Steak 'n Shake staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Dinner, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Highchairs Available
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 413 Pinnacle Pkwy, Bristol, TN 37620-8629
  • Location: United States  >  Tennessee (TN)  >  Bristol
  • Phone Number: +1 423-573-5024
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing