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Steak 'n Shake

413 Pinnacle Pkwy, Bristol, TN 37620-8629
+1 423-573-5024
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  • Excellent30%
  • Very good26%
  • Average20%
  • Poor12%
  • Terrible12%
Travellers talk about
“steak burger” (2 reviews)
“onion rings” (2 reviews)
“patty melt” (2 reviews)
Restaurant Hours
American, Fast food
413 Pinnacle Pkwy, Bristol, TN 37620-8629
All Details
Write a ReviewReviews (63)
Traveller rating
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1 - 10 of 63 reviews

Reviewed 4 weeks ago via mobile

I went through the drive through. I had to repeat part of my order twice and then when I got home with it they failed to include the chili I clearly ordered and instead included an extra order of fries

Thank burghughes
Reviewed 29 May 2018

The food and prices are ok but sometimes the service can be slow. The drive thru is fairly quick compared to dining in.

Thank jakelynch1981
Reviewed 16 May 2018

Our guest chose this restaurant for her special meal. Very good beef hamburgers. I appreciated that even adults could order the "kid's size" milkshakes.

Thank Ron C
Reviewed 9 April 2018 via mobile

I am not sure if they need more help or a better structure. The service was extremely slow! My kids were starving and it took 20 minutes to take our drink order.

Thank Olivia J
Reviewed 25 March 2018

I've been to a handful of Steak and Shake restaurants and this one compared to the others. Food was good. Staff was friendly. They were super busy but efficient in seating, cleaning tables, etc. I would consider going back here if in the area and...More

Thank Imzpickle
Reviewed 9 March 2018

I have always loved Steak 'n Shake and was happy when one came to Bristol. I have attempted to visit there many times since they open and found it too crowded but finally got to go there around Jan. or Feb. and they were as...More

Thank Lisa S
Reviewed 5 February 2018 via mobile

I was very excited when we finally got a Steak N Shake in Bristol and it does not disappoint! The burgers are amazing and the milkshakes are as well! Great service and great food...can’t go wrong eating here!

Thank mark h
Reviewed 27 December 2017 via mobile

We stopped here last night with 1 other family waiting in front of us. We waited 30 minutes to be seated with numerous tables available. A family of 5 (we are also a party of 5) was seated before us. They came in 10 minutes...More

Thank MomiTo3Boys
Reviewed 1 November 2017 via mobile

We have eaten here a few times since our first visit. Every visit has been top rate, the fries are fresh and the burgers are wonderful. The servers are excellent this visit we had Kat, she was fun, friendly and a great attitude lots of...More

Thank tnvisitor
Reviewed 10 September 2017

We walked in right before they were ready to close for the night but the guys who were working didn't blink an eye or treat us any differently than if we had been the first customers of the day. We all ordered burgers and fries...More

Thank Rachelld66
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Restaurant Details

Rating summary
  • Food
  • Value
Dinner, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 413 Pinnacle Pkwy, Bristol, TN 37620-8629
  • Location: United States  >  Tennessee (TN)  >  Bristol
  • Phone Number: +1 423-573-5024
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