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Chili's Grill & Bar

€€ - €€€American, ,
2505 Broad St, Sumter, SC 29150-1849
+1 803-905-5600
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  • Excellent16%
  • Very good37%
  • Average16%
  • Poor15%
  • Terrible16%
Travellers talk about
“chili” (7 reviews)
“menu choices” (2 reviews)
“a late lunch” (2 reviews)
Closed Now
All hours
American, Southwestern, Bar, Mexican
€€ - €€€
2505 Broad St, Sumter, SC 29150-1849
All Details
Write a ReviewReviews (53)
Traveller rating
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Time of year

1 - 10 of 53 reviews

Reviewed 9 November 2017

This is one of our favorite places to dine. Food is always good and service is usually great. A manager always stops by your table and checks on your visit.

Thank David T
Reviewed 6 November 2017

I have been a regular customer here and have enjoyed coming to this restaurant. The waiters have always been great and the food excellent. However this visit I was sadly disappointed. Our waiter was nice but we left hungry . We ordered an appetizer and...More

Thank Lynessa f
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 9 November 2017

We apologize for keeping you waiting, Lynessa, as that is not reflective of the Chili’s standards of service, and you deserve better. We’d like to have upper management address this ASAP, so can you please call 1-800-983-4637 to share details directly with them? We will...More

Reviewed 31 October 2017

Mike the bartender/waiter greeted us and we started out with chips & salas, on the house with a coupon from the Chili's app. I opted for soup and salad, and the salad was delicious! Good size and lots of tomatoes, just like I like it!...More

Thank Floridaskimmer
Reviewed 11 August 2017 via mobile

We popped in for a late lunch. Our food took a considerable amount of time to get to the table. The waiter disappeared so the manager refilled our drinks and cleared our table. As the waiter never returned, we had to get our own boxes...More

Thank trexxxy
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 15 August 2017

While we’re happy you enjoyed your lunch, we apologize for the delay on service, because both factors are what make the Chili’s experience great. Help us keep things working smoothly by emailing social@chilis.com with feedback directly for management to review. We look forward to giving...More

Reviewed 20 July 2017 via mobile

No one was pleasant. No greeting to welcome you to Chili's, no hello, nothing. I have eaten at this Chili's numerous times and have never had an issue until July 14th. Went to have lunch after the lunch crowd and it was not busy at...More

Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 25 July 2017

As you know, we constantly strive to provide excellent food and service to all guests – no matter the time of day. We apologize for the slow service, and would appreciate additional feedback to help us ensure it doesn’t happen again. Please email social@chilis.com to...More

Reviewed 14 July 2017 via mobile

My wife and I decided to eat at Chili's in Sumter for a lunch date. We walked in and stood at front to be seated. No one acknowledged we were even there. After standing and waiting for a full 5 minutes I started a timer...More

Thank Sjdara
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 18 July 2017

We apologize for this unfortunate experience, Sjdara, and assure you this is not reflective of the true Chili’s standard of service. Our goal is to make sure every guest is welcomed and served quickly, and it seems we missed that here. Can you please provide...More

Reviewed 11 July 2017 via mobile

Grabbed a call in curb side pick up order. My go to meal is the ribeye! It's always good with broccoli and I have not had a bad meal here when I e selected other items. This particular Chilis is friendly without being a nuisance...More

Thank Alphene H
Reviewed 5 June 2017

We walked in just as they opened and asked to have a table for 12. The waitress was very friendly and accommodating to us all. The place was soon packed and she kept us all well stocked with our beverages, and food. Everyone enjoyed their...More

Thank 1h2obird
Reviewed 21 May 2017 via mobile

Had a great late night/after ballet recital dinner here with the family. Food took awhile to come out (it was busy so very understandable) our waiter kept our drinks filled while we enjoyed our appetizers. Great service.

Thank Lindsay W
Reviewed 27 April 2017 via mobile

The chocolate lava cake and berry crumble cake are great! We were only there for dessert but plan to return for a meal soon.

Thank alphaba114
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$8 - US$15
American, Southwestern, Bar, Mexican
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 2505 Broad St, Sumter, SC 29150-1849
  • Location: United States  >  South Carolina (SC)  >  Sumter
  • Phone Number: +1 803-905-5600
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