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Bertucci's Italian Restaurant

500 W Germantown Pike, Plymouth Meeting, PA 19462-1353
+1 610-397-0650
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Overview
  • Excellent18%
  • Very good33%
  • Average29%
  • Poor11%
  • Terrible9%
Travellers talk about
“pasta” (10 reviews)
“our waiter” (6 reviews)
Open Now
11:30 - 22:00 Hours
CUISINES
Italian, Pizza, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
500 W Germantown Pike, Plymouth Meeting, PA 19462-1353
All Details
Write a ReviewReviews (100)
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1 - 10 of 99 reviews

Reviewed 3 weeks ago via mobile

I went here because I was staying at the Double tree across the street and I had a 20% coupon. Have eaten here plenty times before. Call in my order and when I arrived food was waiting at the front. Always looks nice inside and...More

Date of visit: November 2018
Thank MrsJacobs
Reviewed 8 August 2018

We went on a weekday. It was not busy but the service was on the slow side. It was a hot day. Our server did not come to refill our water. The house salad was okay. My pasta dish was quite greasy.

Date of visit: August 2018
Thank Rydes
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 9 August 2018

Rydes, we apologize for the slower than usual service and that our server did not re-fill your water glass. We will work on this!

Reviewed 22 July 2018 via mobile

You can’t ignore people and expect to not get called out for it. We eat out in Plymouth Meeting 2-3 times a week, but never here again. You need to both better train your hosting staff and improve your front of house management. Say hello...More

Date of visit: July 2018
Thank 36DaveF
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 25 July 2018

Dave - we apologize to you ! Please message us here on TripAdvisor so that we may follow-up with you. We really would like to do that.

Reviewed 26 June 2018 via mobile

Have been going here for past 6 years every 2 -3 months with either family or friends in all this time had only 1 bad experience with disagreement in food order. Lodged complaint & it was handled by management to my satisfaction. Have ordered pizza,...More

Date of visit: June 2018
Thank karenbQ7677XY
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 2 July 2018

Thank you for your review, Karen. We are pretty much a scratch kitchen now, cooking your food to order and keeping it fresh. I hope you will try our new Summer Menu.

Reviewed 5 June 2018

Ate here twice over the last few weeks. Sat outside the first time, and nice atmosphere, but never saw my waiter. Next time decided to stay inside, and sat at the bar. The bartender was very nice, but seemed like he had multiple roles. Didn't...More

Date of visit: June 2018
Thank DM347
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 7 June 2018

DM, I am so sorry that our servers were not more attentive. I am going to let our management team know about this - we take reviews very seriously!

Reviewed 6 April 2018 via mobile

My husband and I ate here while holiday shopping. The lunch amount was more than enough. Lunch comes with rolls, oil for dipping, and salad along with your entree. Service was pleasant.

Date of visit: December 2017
Thank hennhouse
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 9 April 2018

Thank you so much - we're glad you enjoyed lunch - hope to see you again soon.

Reviewed 16 March 2018 via mobile

The food here is amazing and always fresh! The manager, Pablo is very friendly and checks to make sure everyone is satisfied. This place is one of my top 5 favorite Italian restaurants!!

Date of visit: March 2018
Thank dawncO8798YN
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 20 March 2018

Thank you so much, Dawn ! We really appreciate your review - and shout-out !.

Reviewed 24 February 2018

After waiting a long time to be seated at a nearby restaurant and giving up in frustration, we came to Bertucci's. This was our first time eating at this Bertucci's. Our server, Alex, was very friendly. We enjoyed his service. We capitalized on a two...More

Date of visit: February 2018
Thank GerryBaron06
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 27 February 2018

Thank you so very much, Gerry. We make our dough fresh every single morning !

Reviewed 9 January 2018

I waited 14 minutes after being sat and had to flag down a female manager to get service. Once I got service I ordered a personal sized pizza and it came out not crispy and hardly any cheese and it cost almost $10. I went...More

Date of visit: December 2017
1  Thank bitadeech
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 11 January 2018

As I replied when you left this identical review on Google, I am so very sorry that your pizza was not up to par and I apologize to you about this as well as for our restroom not being in tip-top shape every minute of...More

Reviewed 10 November 2017 via mobile

Hmmm. Where to start? The pizza red sauce tasted like it had been mixed with clams and old shrimp. Not good. We were in a hurry so I made my kids eat it but it was not good. The bill was incorrect and the waitress...More

Date of visit: November 2017
Thank books74
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded 13 November 2017

Gina, I am so sorry about the sauce on your kids' pizza and will let our kitchen know about that! I'm glad the flatbread was good.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10 - US$20
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Full Bar
Good for
Kids, Child-friendly
Open Hours
Sunday
11:30 - 21:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 23:00
Saturday
11:30 - 23:00
Location and Contact Information
  • Address: 500 W Germantown Pike, Plymouth Meeting, PA 19462-1353
  • Location: United States  >  Pennsylvania (PA)  >  Plymouth Meeting
  • Phone Number: +1 610-397-0650
  • E-mail
Description
Bertucci's restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci's, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci's family. Join us in Plymouth Meeting, PA, next to Men's Warehouse at Plymouth Meeting Mall.
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