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The Carlton

Certificate of Excellence
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500 Grant St, BNY Mellon Center, Pittsburgh, PA 15219-2502 (5th)
+1 412-391-4152
11:30 - 14:30
17:00 - 22:00
Closed now
See all hours
Mon - Fri 11:30 - 14:30
Mon - Sat 17:00 - 22:00
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174 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We came here on the strength of previous posts at Tripadvisor prior to game 7 of the pens sens series. The food was good (both the lamb and the veal were perhaps too drizzled in butter), the atmosphere was fun, and the service excellent. As we were leaving, the hostess urged us to get in the free transport to the... More 

Thank Geoff M
Level Contributor
28 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I just went to this restaurant over the weekend for the first time and there's something less than charming about walking through a corporate parking garage/lobby to get to your restaurant. I also thought the decor felt a little tired. Kinda of "80's old man steakhouse" style with dark wood and caricature drawings of celebrities on the wall. I'll admit... More 

Thank Kati D
Level Contributor
189 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 4 weeks ago

Simon (the exec chef) has a stable rather regular menu with excellent dishes. but there are also daily specials that Simon says we should try. we have learned to do what Simon says.

Thank NLtravels
Pittsburgh, Pennsylvania
Level Contributor
76 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 2 March 2017

I’ve read many reviews for this restaurant and, frankly, the mixed bag has kept me from trying this long time Burgh institution. We decided to give it a try and made reservations through open table. We entered and were quickly and pleasantly greeted by the hostess who sat us promptly. The waiter Bobby presented us with menus, a cocktail menu... More 

Thank Muskywin
Washington DC, District of Columbia
Level Contributor
391 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 158 helpful votes
Reviewed 27 February 2017

Week day lunch-reunion with an old college friend who recommended the Carlton. So our socializing disrupted the normal service routine. Our friend was a regular, well known to the staff who offered very personal service. The waiter offered a dazzling array of specials and once ordered the food arrived promptly. Our party ordered an array of meals; everything from Etouffee... More 

Thank G C
Pittsburgh PA
Level Contributor
389 reviews
293 restaurant reviews
common_n_restaurant_reviews_1bd8 490 helpful votes
Reviewed 25 February 2017

We arrived at 5:30pm Saturday (2/25) for our 6pm reservation to have cocktails at the bar before dinner & show at the Byham. Hubby parked in Mellon garage (hostess validated the parking) while I got seats and ordered cocktails at the bar. Ready to relax and enjoy our night started off a tad difficult do to the bartender complaining, complaining,... More 

Thank elf.dml
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 14 February 2017

A few of my coworkers and I like this restaurant very much. The soups and salads are always fresh and tasty. They change the specials often so it doesn't get old or boring. Fay has been our server several times and she does a fabulous job.

Thank Melissa F
East Pittsburgh, Pennsylvania
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 12 February 2017 via mobile

Dined at the Carlton before a Pens Hockey game.. best decision of the day! Ordered the fresh veal chop...grilled to perfection and melted in my mouth ! Lovely dining experience with first class service !

Thank Lovethecoopers
Pittsburgh, Pennsylvania
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 9 February 2017

We made reservations at The Carlton to celebrate our 41st anniversary. We were greeted both by the receptionist and our waiter with Happy Anniversary (I told them of it when making the reservation). From the very high level of service (thank you Bobby!!), the excellent quality of our meals, the recommended wines (Bobby again), the personal visit by the restaurant's... More 

Thank Russ Y
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 February 2017

Great food and service! The lunch menu has a wide variety and the service was prompt and professional

Thank Andrew S

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$15 - US$40
American, Gluten Free Options
Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Validated Parking
Dining Style
Casual Elegant
Good for
Groups, Business meetings, Romantic, Special Occasion Dining
Open Hours
11:30 - 14:30
17:00 - 22:00
11:30 - 14:30
17:00 - 22:00
11:30 - 14:30
17:00 - 22:00
11:30 - 14:30
17:00 - 22:00
11:30 - 14:30
17:00 - 22:00
17:00 - 22:00
Location and Contact Information
  • Address: 500 Grant St, BNY Mellon Center, Pittsburgh, PA 15219-2502
  • Public Transportation: T-Stop & bus stop
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 412-391-4152
Conveniently located in downtown Pittsburgh, within walking distance of the Convention Center & four major downtown hotels. A Pittsburgh favorite for over 20 years. Recipient of the Wine Spectator of Excellence 1995-2006 and The Dirona Award 2000 - 2006 (Distinguished Restaurants of North American). The Carlton has a spectacular cuisine, complimented with an extensive wine list served by polished waiters in a beautiful atmosphere. Pittsburghers know the value of the Carlton making it the spot for business meetings to celebrations.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Carlton and other visitors
2 questions
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Bridgeport, West Virginia

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Questions? Get answers from The Carlton staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?