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The Milk Shake Factory

1705 E Carson St, Pittsburgh, PA 15203-1772
+1 412-488-1808
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Overview
  • Excellent58%
  • Very good29%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“ice cream” (15 reviews)
“sundae” (6 reviews)
Open Now
11:00 - 23:00All hours
CUISINES
American
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1705 E Carson St, Pittsburgh, PA 15203-1772
All Details
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Reviews (92)
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1 - 10 of 88 reviews

Reviewed 3 weeks ago

I tried milkshake all over the place and this place has far the best milkshake and chocolate. They had chocolate covered bacon and it was surprisingly good. The milkshake - we got dry ice and fudge and both have good quality milk and chocolate! I...More

Thank DKSM201412
Reviewed 3 weeks ago

I enjoyed the Brownie Fudge Milk Shake that I had, but the service there could be way better. The place is clean, with some tables and chairs to seat. Not sure if I would come back there, more because of the environment than regarding the...More

Thank KeillaMilby
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave us a review. Please feel free to send us a message through our website at themilkshakefactory.com/contact to let us know what we could have done better to improve your experience. We are glad that you enjoyed your...More

Reviewed 30 September 2017

The shakes were good, although a little pricey for a milkshake. However, that is what you expect when you go to a place like this. I got the fried ice cream shake and it was phenomenal! Son got cookies and cream and hubby got strawberries...More

Thank Tonya
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 3 weeks ago

We're really happy that your experience was mostly satisfactory! We take all of our reviews very seriously so thank you for offering your feedback—we'll be sure to address this with our staff.

Reviewed 24 September 2017

Shakes were tasty but a bit pricey for what they were, especially after being in Mitchell's in Cleveland a couple days earlier.

Thank r4rab
Reviewed 24 September 2017 via mobile

So I guess I should preface this by saying I'm not a huge sweets person and I'm allergic to chocolate. So every time I go I get a vanilla malted milkshake, so pretty boring. It is always really good. My wife really likes their chocolate...More

Thank Christopher J
Reviewed 16 August 2017

I got a chocolate shake and my son got a salted caramel. It would be better if they offered multiple sizes. I've had better shakes are regular restaurants.

Thank Klutaz
Reviewed 29 July 2017

You'll have to wait a bit as the lines can get long, but it's worth the wait. These are really decadent and delicious milkshakes. I had the cookie dough and would definitely recommend it.

Thank kmarr085
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 1 August 2017

We're so glad that you enjoyed your milkshake and we hope to see you again soon! If you liked the Cookie Dough milkshake, you might also like the Cookie Dough Fudge. Try it next time—it's a team favorite!

Reviewed 14 July 2017 via mobile

We went on a rainy night when we were in town visiting and there wasn't anything else to do. My husband and I each had the fried ice cream milkshake, absolutely divine!!! My 2 sons had the strawberry and it was delicious and our daughter...More

Thank Tia P
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 1 August 2017

Thanks so much for the awesome review! The Fried Ice Cream milkshake is one of our bestsellers—great choice! Believe it or not, we're almost as famous in the neighborhood for our red ceiling as we our for our milkshakes. Hope to see you again!

Reviewed 28 June 2017

Not sure if it was the timing, but I almost bought two. I had the Fried Ice Cream milkshake and I bet it was finished in less than 5 minutes. I'm not much of a fan for sweets, but this was amazing. I'll go back...More

Thank Donnertal
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 11 July 2017

The Fried Ice Cream Milkshake is a team favorite! Thanks so much for visiting and for taking the time to leave us such a nice review. Hope to see you again sometime!

Reviewed 20 June 2017 via mobile

We've been to both Pittsburgh locations one in Downtown and the other in the Southside. The candy and milkshakes are great and so is the atmosphere. The only complaint is they should use proper milkshake glasses instead of plastic cups!

Thank fredraymond522
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Questions & Answers
1214Laurie1954
25 July 2015|
Answer
Response from GoBoilers96 | Reviewed this property |
I had toffee coffe, my son had chocolate Oreo. Special was Cookie Monster; cookie dough, vanilla ice cream, sprinkles, chocolate chip cookies on top. My best guess is there are 50 different favors listed but you could mix... More
0
Votes
Fatima D
28 December 2014|
Answer
Response from Condocat |
Do you sell gift cards? Would like to give as Christmas gifts.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$10
Cuisine
Meals
After-hours, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 1705 E Carson St, Pittsburgh, PA 15203-1772
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh
  • Phone Number: +1 412-488-1808
  • E-mail
Description
Urbanspoon and Yelp already have reviews for this establishment.
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