We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Cheesecake Factory

€€ - €€€
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1000 Ross Park Mall Drive, Ross Park Mall, Pittsburgh, PA 15237
+1 412-358-9730
11:00 - 00:30
Closed now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
More Info
Add Photo Write a Review

161 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 153: English reviews
Fairmont WV
Level Contributor
57 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Very clean restaurant waitress was top notch on her game food was hot and tasty the only dislike I have is when there are plenty of empty tables and they sit people on both sides and then the noise level makes it not so pleasant

Thank Maplebooster
Roanoke, Virginia
Level Contributor
78 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

I visited on a Wednesday evening, and it was very crowded. Seating was close and hard to get in and out of bench seating without disturbing the diners on each side. The service was slow as they were very busy. The food was really good and the portions large. Everything was served hot, except for the mashed potatoes, and they... More 

Thank Lynn i
Youngstown, Ohio
Level Contributor
40 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

They have the best stuffed mushrooms and Chicken DiPanna! The cheesecakes are all wonderful--try them all!

Thank Michelle P
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 21 December 2016 via mobile

It's a chain. I know. We waited 30 minutes for a table. Not bad considering the part of town. My salad was quick enough. Flavors sort of bland for a Greek salad. Our drinks stayed full. The appetizer bread was good and hot. The butter was frozen. When our entrees came, mine was fine as far as portion goes, but... More 

1 Thank Michaele T
West Virginia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 December 2016 via mobile

I gave three stars because I love cheesecake factories in general. However, for my 21st birthday celebration I tried to come here and they would not accept my ID. I had gotten a federal ID which they give u paper then send you your ID in the mail 2 weeks later. The manager would not accept it. So after driving... More 

1 Thank Whitney O
1 review
4 of 5 bubbles Reviewed 26 November 2016 via mobile

Was here the other evening for my mothers birthday. We started with a couple app and I ordered the tuna tartare which I highly recommend trying. Both really enjoyed our entrees and of course the desert. Always a good stop.

Thank Megan M
Powell, Tennessee
Level Contributor
69 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 30 October 2016

Did not appear to be very popular as there was no crowd at dinner time. Fish and Chips ok, crunchy, but little flavor. Fries were good. Decent friendly service.

Thank Danny W
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

A great lunchtime meal. Started with an appetizer, calamari. If you like it breaded, you will like this. And then a fish sandwich and fries. Not a gourmet meal but great for a Friday lunch. Looking around, everyone was smiling, which is a good thing to see. And our waitress (I know I am spelling this wrong - Bryer) made... More 

Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 August 2016

i had the red velvet cheesecake and i loved it! the icing was superb! the red velvet cake part was excellent and the cheesecake to die for! the shaved white chocolate bits on the end were the best too! although the place was a mad house, so busy! we sat at the bar and were served instantly and the desserts... More 

Thank Lisa V
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 August 2016

Had never visited this restaurant chain before so this was my fist time. I thought the food was good and the deserts were great!

Thank Kathy H

Travellers who viewed The Cheesecake Factory also viewed


Been to The Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
American, Gluten Free Options
Lunch, Breakfast, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Outdoor Seating
Good for
Special Occasion Dining, Kids, Business meetings, Romantic, Groups, Child-friendly
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 1000 Ross Park Mall Drive, Ross Park Mall, Pittsburgh, PA 15237
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh
  • Phone Number: +1 412-358-9730

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
Ask a question
10 months ago
10 months ago

See all questions (2)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?