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General Sutter Inn

€€ - €€€American, ,
14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
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Overview
  • Excellent47%
  • Very good36%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
Closed Now
All hours
CUISINES
American, Bar, Pub
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 E Main St, Lititz, PA 17543-1900
All Details
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Reviews (241)
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1 - 10 of 241 reviews

Reviewed 1 week ago

We ate inside even though everyone else was outside since it was a nice day. The food was very good. And the service was good. We felt sorry for our server who only had us and one other table to serve.More

Thank JoAnn C
paul p, Manager at General Sutter Inn, responded to this reviewResponded 5 days ago

Dear JoAnn C, Firstly, Thank you for posting your review of our establishment on TripAdvisor! We always appreciate hearing from our guests! Secondly, while I am glad to hear that you were able to enjoy great food and excellent service, I can assure you your...More

Reviewed 3 weeks ago

After a wonderful day in town exploring the shops and history of beautiful Lititz, we called into the General Sutter Inn for a meal. Our waitress, Johanna, was efficient, helpful, and extremely fun. She made our meal incredibly enjoyable. My husband ordered the fisherman's pie...More

Thank IRISHhms
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear IRISHhms, Thank you so much for you wonderful review of the General Sutter Dining Room! I am ecstatic at how much you enjoyed your dining experience with us and certainly hope to continue to improve upon each and every return visit with us! I...More

Reviewed 4 weeks ago

I have been working in Lititz for about 9 months but had not been to any of the local restaurants until recently. My wife and I had dinner on a Saturday night and it was excellent! Staff was very friendly and food was delicious! Highly...More

Thank halfwitt
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear halfwitt, Thank you for not only taking the time to share your thoughts on TripAdvisor, but also for finally joining us for dinner! We hope to continue to impress you as you frequent the General Sutter Inn, but dont forget to try out the...More

Reviewed 4 weeks ago

We went for a late business lunch in the main dining because it's quiet. Only 4 tables had diners so it wasn't busy in the least. The food took way too long for a sandwich, a crabcake sandwich and a veggie burger (all with fries)....More

Thank Carly H
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear Carly H, Thank you for taking the time to share your thoughts on TripAdvisor. I apologize for the lengthiness of your lunch, as well as to the simplicity in the presentation of your sandwiches. I will review your submission with both the kitchen and...More

Reviewed 4 weeks ago

Great service great food. The sea bass was an outstanding meal. All of this surrounded by a historic atmosphere and charming town.More

Thank msadventure2014
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear msadventure2014, Thank you for your compliments on our dinner special, as well as the service you experienced while our guest at the General Sutter Inn. We hope to continue to provide such culinary works time and again to all of our guests, and look...More

Reviewed 11 August 2017

We went on a Thursday night when they have music outside. The outside area was full, so we ate inside and then had an after-dinner drink outside. Food was good, the service was pretty fast and friendly.More

Thank bweids5
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear bweids5, Thank you for taking the time to share your thoughts with us on TripAdvisor. I'm pleased to hear that you experience with us was enjoyable, to say the least! We hope you return to enjoy another wonderful dining experience with us again in...More

Reviewed 7 August 2017

The restaurant features a beautiful patio, and the staff, from hosts to waiters, are very friendly. However, it took forever (more than 45 minutes) for our entrees to arrive, and when they did one was a wrong order, and a side of mac and cheese...More

Thank MarkamBey
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear MarkamBey, Firstly, allow me to apologize for the lapse in timeliness you experienced during your dining experience with us. I would like to take this opportunity to thank you for the kind sentiments you displayed in your review regarding the pleasantness of our staff....More

Reviewed 3 August 2017

We stopped for lunch on a drive thru the area and were pleasantly surprised. Scotch Egg was very good, Cornish Pastie and Beet salad with Salmon were what we dined on and it was all very good. Prices were reasonable and the waiter AM Pub2...More

Thank PatAlphaBeta
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear PatAlphaBeta, Thanks for all the kind words reagrding your experience with us at the General Sutter Inn and Bulls Head Public House! I am thrilled that you enjoyed all of your culinary selections, especially since you came to dine with us on am impromptu...More

Reviewed 20 July 2017

Moved to Lititz two years ago and always enjoyed the Inn for lunch and dinner. I use to order the chicken pot pie it was always very tasty but now it is tasteless. Dishes we liked were removed from the menu. The Inn and Pub...More

Thank 884foodiegirl
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear 884foodiegirl, Firstly, thank you for taking the time to share you thoughts with us here on Trip Advisor. I apologize for your dissatisfaction with our Chicken and Leek Pie. Chef has been made aware of this and also sends his regrets. If it is...More

Reviewed 13 July 2017

Service is always a little slow here but the food is very good. If you want a little quieter experience try the linen covered Inn side. If the rain hadn't been coming on the plan was to eat on their beautiful terrace. Tikka Marsala has...More

Thank Lisaonthegoco
paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear Lisaonthegoco, Thank you for sharing your thoughts with us here on TripAdvisor. I'm glad that we were able to accommodate you, even with the onset of rain, as well as meeting the specific dining needs of your daughter. We certainly look forward to your...More

Nearby
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Nearby Attractions
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.17 km away
Lititz Historical Foundation
41 reviews
.36 km away
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.22 km away
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.24 km away
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Questions & Answers
drfeil
3 March 2017|
Answer
Response from Mosslady53 | Reviewed this property |
Very simply tomatoes, cheese, onion, and seasoning in a pie crust. One of those dishes where everyone has a slight variation in the recipe.
0
Votes
DaveLin327
28 December 2016|
AnswerShow all 5 answers
Response from Bobbi L | Reviewed this property |
I was just at the Pub attached to the Sutter, Monday, December 26, 2016, holiday week, parked about 1 1/2 block away. Hopefully the weather will be good for you.
0
Votes
Classycc99
2 December 2016|
AnswerShow all 3 answers
Response from saramay | Reviewed this property |
We parked on the Main Street about 1 1/2 blocks down. Wasn't bad as warmer weather. Negative is that we had to be back at our car in 2 hours
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Pub
Meals
Dinner, Breakfast, Lunch, After-hours
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout
Good for
Romantic, Business meetings, Child-friendly, Groups, Bar Scene, Special Occasion Dining
Open Hours
Sunday
11:00 - 20:00
Monday
11:00 - 14:30
Tuesday
11:00 - 14:30
17:00 - 21:00
Wednesday
11:00 - 14:30
17:00 - 21:00
Thursday
11:00 - 14:30
17:00 - 21:00
Friday
11:00 - 14:30
17:00 - 21:30
Saturday
11:00 - 21:30
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115
  • E-mail
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