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Sanoma Food and Wine - CLOSED

16 Addison St | 49wentworthsr, Shellharbour, New South Wales 2529, Australia
+61 2 4296 6090
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  • Excellent32%
  • Very good20%
  • Average11%
  • Poor11%
  • Terrible26%
14 Feb 2014
12 Feb 2014
“Very quick to try to defend their bad service”
Restaurant Hours Closed
Mediterranean, Australian, Vegetarian Friendly
16 Addison St | 49wentworthsr, Shellharbour, New South Wales 2529, Australia
All Details
Reviews (34)
Traveller rating
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1 - 10 of 34 reviews

Reviewed 14 February 2014

Well, Sanoma has closed it's doors - they did not listen to any of our comments and did not retrain their staff and make anyone feel welcome. It is a shame because it started off well and a variety of eateries is so welcome in...More

6  Thank GWJG
Reviewed 12 February 2014

I wish I could respond to your comments to my other review owner of sanoma food and wine, my only avenue is to write another review in response to you Why continue to make excuses for your bad service, it says a lot! How extremely...More

5  Thank ALIG380
Reviewed 3 January 2014

I met a family member here for an early lunch one day, they had called and reserved a table for us (including 3 children) Upon arrival there was only one table occupied with another family, so definitely not busy at that point. Initially there was...More

7  Thank ALIG380
871SusanM, Owner at Sanoma Food and Wine, responded to this reviewResponded 24 January 2014

How disgustingly rude.And untrue. It's reveiws like this that people such as you, need to rethink why it is that you have written what can effectively hurt a business,and hopefully never do so again. You entered my Restaurant, agitated, cranky,impatient and as mentioned unreasonably rude...More

Reviewed 2 January 2014

My friends and I had dinner at Sanoma a couple of months back as a celebration and catch-up. The restaurant itself was pleasant and roomy enough however at our first table, the door was left open so it was really cold and windy where we...More

1  Thank OzzeeTravla
Reviewed 19 November 2013 via mobile

Why is it only negatives that are ever reviewed? I disagree with most of you below! A friend told me there were some unpleasant reviews regarding Sanoma, so I had to see for myself and shall I say 'put my two cents in'. For me...More

2  Thank teekop
Reviewed 26 October 2013 via mobile

So the family decided to give this place a try after reading the below average reviews. And to our surprise the reviews were true. Upon walking in the atmosphere is amazing. It is what I vivid that we needed for shellharbour. Amazing open shutter windows...More

6  Thank Peter H
871SusanM, Owner at Sanoma Food and Wine, responded to this reviewResponded 16 November 2013

To begin, I would like to thankyou for acknowledging that we have a great atmosphere. And that we do make an effort to make our guests feel comfortable and not crammed in. I would however like to point out a few things. I know sometimes...More

Reviewed 19 October 2013

When we arrived there was confusion about where we could sit and which main meals were still available. We ordered after a large group and were told our meals would be 30 minutes and given comp garlic bread. When our meals arrived after an hour...More

5  Thank Danlover1000
Reviewed 11 October 2013

Had breakfast here with three different selections tasted. Hot cakes with berry sauce delicious and the others 2 breakfasts well presented and tasty. Service ok and did apologise for any wait time. Would breakfast here again.

Thank GingerRose63
Reviewed 2 October 2013

Went here for a celebratory occasion despite the mixed reviews. The service was the highlight for us with all staff quite attentive if not overly knowledgeable. From the start the glassware was a disappointment, if I'm going to a venue that calls itself a wine...More

5  Thank jone5y
Reviewed 30 August 2013

As a local resident, I have been to Sanoma a number of times.... I love their food - especially the local produce They have a great selection of wines They have a lovely alfresco dining style ..... but every time I've been to Sanoma I've...More

3  Thank Sienamorrisey
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Restaurant Details

Open Hours
09:00 - 18:00
09:00 - 17:00
09:00 - 17:00
09:00 - 09:00
09:00 - 12:00
09:00 - 12:00
Location and Contact Information
  • Address: 16 Addison St | 49wentworthsr, Shellharbour, New South Wales 2529, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Shellharbour
  • Phone Number: +61 2 4296 6090
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