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Fortune House

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59 Victoria Road, St Austell PL25 4QF, England
+44 1726 70088
Website
Today
17:00 - 23:00
Closed now
See all hours
Hours:
Sun - Thu 17:00 - 23:00
Fri - Sat 17:00 - 00:00
More Info
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38 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 38: English reviews
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 November 2016 via mobile

Such rude staff just sat there on her laptop listening to music, didn't even take our order. I was told hang on a second!!

Helpful?
Thank Khloe T
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 November 2016

Terrible at taking and confirming online orders, orders have been cancelled many times once confirmed with a time, they then let you know minutes before expected delivery time, I have often forgiven missing items. Food is nice, everything else is terrible, no organisation whatsoever. SHAME, very regularly order from there, no more. The delivery lady is lovely though!

Helpful?
Thank pamxk8
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 October 2016

This takeaway is now our preferred in St Austell: tasty food, all freshly prepared, in a clean and bright kitchen. Would be happy to recommend to any potential customer. Wonderful, kind & Professional staff! Exceptionally delicious, expertly prepared:) Outstandingly delighted with the Fortune House delectable Chinese food! 5 Stars🌟🌟🌟🌟🌟

Helpful?
Thank Daphne J
UK
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 5 October 2016

Food is generally okay from here. Service is terrible. Cannot deliver on time - 50 minutes early and it was my fault apparently (despite evidence to the contrary). No apology or effort to resolve the problem, ie re-cook and deliver at specified time. Tried to resolve/complain but met with a rude girl on the end of the phone. Perhaps some... More 

Helpful?
Thank Mr_Man01
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 27 September 2016 via mobile

As regular users of the Just Eat App and this particular take away we were amazed at the poor standards and product quality. Having placed an order at 7.30pm we did not expect to wait an hour and 45 minutes for delivery. We telephoned twice during this time and were told the driver had already left. He must have gone... More 

Helpful?
Thank Polly176
London, United Kingdom
Level Contributor
47 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 September 2016 via mobile

Been here a few times now, cooking area clean, food good, will continue to use until they serve me a bad one

Helpful?
Thank Chris W
Truro, United Kingdom
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 23 July 2016

not much to say as they took order then decided to not bother delivering on got a txt 1.5 hrs later to tell me sticker was to far lol

Helpful?
1 Thank 209011Scotty007
Kendal, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 13 July 2016 via mobile

Oh my good god!! Tasteless special fried noodles that were swimming in grease. Dodgy all round really.. Was very ill after eating it...

Helpful?
Thank Muggled
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 May 2016 via mobile

We had 3 meals for delivery to a campsite a few miles away. The food arrived fast. Piping hot and it was the best we have all had. Thank you. The portions were also so big I had two generous meals from my chicken curry. Highly recommended. 👍

Helpful?
Thank Zilbey
Level Contributor
30 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 May 2016 via mobile

Had a take away from Fortune House delivered yesterday, and quite simply the food was brilliant, all coming in large portions and at a good price. Tue delivery was relatively quick and the driver even offered to drive my Nan back to her pitch on the camp site! Only reason am leaving a 4 star as once the order had... More 

Helpful?
Thank Azzy B

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Chinese, Fast food, Asian
Meals
Dinner
Restaurant features
Delivery, Takeout
Open Hours
Sunday
17:00 - 23:00
Monday
17:00 - 23:00
Tuesday
17:00 - 23:00
Wednesday
17:00 - 23:00
Thursday
17:00 - 23:00
Friday
17:00 - 00:00
Saturday
17:00 - 00:00
Location and Contact Information
  • Address: 59 Victoria Road, St Austell PL25 4QF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: +44 1726 70088

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fortune House and other visitors
2 questions
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Questions? Get answers from Fortune House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?