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Giraffe - Heathrow

Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
+44 20 8806 5980
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  • Excellent19%
  • Very good42%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
“smoothie” (19 reviews)
“salad” (52 reviews)
“pancakes” (18 reviews)
Open Now
00:00 - 23:59All hours
British, Vegetarian Friendly, Vegan Options, Gluten Free Options
€€ - €€€
Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
All Details
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Reviews (1,080)
Traveller rating
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1 - 10 of 978 reviews

Reviewed 2 days ago via mobile

I love the Giraffe chain generally and so was excited to see this at terminal 5. Our waiter was really lovely but the food itself wasn't as good as other branches.

Thank Holzfrog
Reviewed 5 days ago

Flew into Heathrow on our way to Edinburgh and thought we'd get burgers at Giraffe in the food court. They are advertised as "moist and juicy" BUT they were the worst burgers ever! Plus it cost us $40 for two burgers! Service was great, but...More

Thank Vacationers62
Reviewed 5 days ago

Seated quickly as might be expected at 5.30am and our small family party reviewed the breakfast menu. I was enticed by Huevos Rancheros (£8.95) which was always so enjoyable on my frequent business trips to Mexico. The description of soft tortilla with chorizo, black beans,...More

Thank Brian M
Reviewed 6 days ago via mobile

Never again! This is a busy so-called eatery. We had high hopes as we were seated quickly and didn't have to wait too long to be served. The food arrived in reasonable time but this is when it all went pear shaped. It was awful....More

Thank somersetbill
Reviewed 1 week ago

We had an Asian dish and a hamburger. Both dishes were mainly prepared. More or less ready meals. But it still tasted okay.

Thank Maximilian H
Reviewed 1 week ago via mobile

Heathrow Terminal 5 - this is a very good place to eat. Very quick and efficient in getting you a table, relatively quiet, good food selection, quite quick in getting the food to you, later additional orders no problem.

Thank Sabine S
Reviewed 1 week ago via mobile

Basically just a production line of cheap food served to hoards of people. The staff were surprisingly pleasant and effective.

Thank michaelbrowning
Reviewed 1 week ago via mobile

Seated really quickly but waitress brought us 2 cups 2 milk jugs and only tea pot for 1! Breakfast arrived fairly quickly but wasn't very hot.

Thank Diana R
Reviewed 1 week ago

We initially stopped just for a cup of tea - and they were happy to give us a table which we thought might also require us to buy food. However we were tempted by the nachos to share which arrived promptly and were delicious. The...More

1  Thank Shona-Charlie
Reviewed 1 week ago via mobile

I've just been here as got a long layover in Heathrow. The server was fantastic. She was absolutely rushed off of her feet but I didn't feel rushed. Food great, came out really quick!

Thank Draculas_Bride666
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Questions & Answers
29 July 2015|
AnswerShow all 5 answers
Response from Bradley C | Reviewed this property |
Any liquids over 100ml must be in hold luggage, not hand luggage before going through security. Thereafter any liquids purchased after security must go as hand luggage. I do not know if the restaurant will sell unopened... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$37 - US$37
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly
Open Hours
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8806 5980
  • E-mail
  • This restaurant is at Heathrow Airport (after security)
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