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Gordon Ramsay Plane Food Restaurant

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Terminal Five Wellington Road | Departure Lounge, Terminal 5, Heathrow Airport, Hounslow TW6 2GA, England
+44 20 8897 4545
Website
Today
05:00 - 21:30
Open now
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Hours:
Sun - Sat 05:00 - 21:30
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2,171 Reviews from our TripAdvisor Community

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Showing 2,016: English reviews
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW

I came here before my transatlantic flight last week. The staff were attentive and quick to take my order and bring my food. The bread basket was lovely as well. I had the sausage and mash and it was plentiful, flavourful and delicious. I decided to try the chocolate tart with pistachio ice cream and i think its the best... More 

Helpful?
Thank Anne C
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Anne, Thank you for your review. We are delighted to read you had a lovely experience with us and you enjoyed your meal. We hope to see you again on your next journey that takes you through Terminal 5. Best wishes, Elina More 

Bristol, United Kingdom
Level Contributor
37 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

High Street prices for shopping mall experience. Food was acceptable but was not capable of justifying the cost. Service was unattentive which at the prices is unacceptable.

Helpful?
Thank Dajari63
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Guest, We are sorry to hear of your unsatisfactory experience with us. Should you wish to discuss your experience in further details, please do not hesitate to contact us via guestrelations@gordonramsay.com where we would be delighted to assist you further. Kind regards, Elina More 

Swindon, United Kingdom
Level Contributor
41 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

I needed to buy some food for my BA flight. I saw the sign "plane food". The staff looked confused when I asked where the sandwiches were. No they don't sell plane food. What a silly and confusing name.

Helpful?
Thank Paul E
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Paul, Thank you for you feedback. We do offer delicious 3 course meal on the go in a small carry on bag, so you can easily bring it on board your flight. I am disappointed to hear there was a confusion regarding this and I apologise on behalf of our staff. We hope you will try Plane Food's Onboard... More 

United Kingdom
Level Contributor
36 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW

Having previously been disappointed with Plane Food, we decided to give it a second chance. However, I'm unsure where to start with this review - the whole experience was lacklustre. The restaurant was busy upon arrival; reflected by the sheer number of tables, and many staff zooming from table to table. Because of this, some tables were left uncleaned and... More 

Helpful?
Thank lawbuff01
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Guest, Thank you for your honest review. I am disappointed to hear you weren't completely satisfied with your experience at Plane Food. We never compromise the quality of our produce and we pride ourselves to offer the best ingredients for all our dishes and our prices reflect this. Your feedback is vital to us in order to improve the... More 

Kingston, Canada
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I had a long overnight flight and was very hungry. I got to Plane Food and ordered the veggie breakfast and some tea. It was quite possibly the best breakfast I've ever had, and I've had some good breakfasts! The eggs were perfectly cooked and well seasoned. The veggies were surprisingly tasty. Plenty of good, nutritious toast. Staff were quick... More 

Helpful?
Thank Stephen T
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Stephen, Thank you for your 5 star review. We are delighted to read you had a lovely experience with us and you enjoyed your breakfast. We look forward to welcoming you back soon! Best wishes, Elina More 

Hastings, England, United Kingdom
Level Contributor
88 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Charming waiter, very helpful. the food was average, and the drinks also. the seating and atmosphere are above average, as was the bill.

Helpful?
Thank Graham F
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Graham, Thank you for your review. I am disappointed to hear you weren't completely satisfied with the food. We never compromise the quality of our produce and we pride ourselves to offer the best ingredients for all our dishes and it reflects in the price. I hope you will eat again at Plane Food and hopefully have a more... More 

Oxford
Level Contributor
61 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Our meal was nothing special, the staff were good and there were a lot of tables free so plenty of seating.

Helpful?
Thank ApricotCrumble
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Guest, Thank you for you feedback. I'm sorry if we didn't manage to meet your expectations on this occasion. We hope you will visit us again so we can make your dining experience exceptional. Best Wishes, Elina More 

Riyadh, Saudi Arabia
Level Contributor
897 reviews
339 restaurant reviews
common_n_restaurant_reviews_1bd8 218 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We had classical breakfast and scrambled egg With smoked salmon. I liked the restaurant itself, - it is airy and Nice decoration and Furniture. The service was attentive and quick. But I thought the smoked salmon was very tame both in colour and taste. I will be happy to Return here NeXT time I am on terminal 5.

Helpful?
Thank Ingeborg56
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Ingeborg, Many thanks for giving us a try whilst travelling through Terminal 5. We certainly hope you'll visit us again on your next journey. Best Wishes, Elina More 

Edinburgh, United Kingdom
Level Contributor
53 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 1 week ago

This is the ideal place for breakfast if you're travelling out of Terminal 5. However it does geet very busy and on our visit, one part of our order didn't arrive.On enquiring we were told it was on it's way however as you can see the kitchen from the dining area, it was clear the order was only placed when... More 

Helpful?
Thank Carol S
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Carol, Many thanks for giving us a try whilst travelling through Terminal 5. We certainly hope your visit us again on your next journey. Best Wishes, Elina More 

Temecula, California
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I stopped in here before I took a flight home. The layout was pleasing. A lot of tables but room for hand luggage. The menu was varied and I was asked if I had any food allergies which was a nice idea in this day and age. Warm bread served with the meal was nice. I chose sea bass with... More 

Helpful?
Thank vintagechina
GRG R, Guest Relations Manager at Gordon Ramsay Plane Food Restaurant, responded to this review

Dear Guest, Thank you for choosing Plane Food. We are always delighted to read positive reviews and we are glad you enjoyed your meal. We look forward to your return visit! Best wishes, Elina More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$15 - US$62
Cuisine
European, British, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids
Open Hours
Sunday
05:00 - 21:30
Monday
05:00 - 21:30
Tuesday
05:00 - 21:30
Wednesday
05:00 - 21:30
Thursday
05:00 - 21:30
Friday
05:00 - 21:30
Saturday
05:00 - 21:30
Location and Contact Information
  • Address: Terminal Five Wellington Road | Departure Lounge, Terminal 5, Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8897 4545
  • This restaurant is at Heathrow Airport (after security)
Description
The signature menu of Gordon Ramsay and an exclusive picnic offering ensures that Plane Food offers innovative food concepts to passengers travelling through Heathrow Airport Terminal 5. Located airside, after you pass through security, Gordon Ramsay's Plane Food easily stands out. Architects Bentel & Bentel have crafted the aerodynamic lines of the restaurant's unique decor to conjure up a range of shapes associated with flying. The menu offers a range of pasta and risotto dishes, as well as grain-fed 28 day aged steaks and exclusive Plane Good picnic hampers, perfect for when you're in a hurry and ideal for enjoying on the plane at your leisure. Diners can also have their meal at the elegant bar whilst they enjoy great views of the Plane Food open plan kitchen and their choice of irresistible cocktails.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gordon Ramsay Plane Food Restaurant and other visitors
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Questions? Get answers from Gordon Ramsay Plane Food Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?