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The Old Gate

) #9 of 48 Restaurants in Hebden Bridge €€ - €€€ , British,
1-5 Old Gate, Hebden Bridge, England
01422-84-39-93
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Overview
  • Excellent56%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
Open Now
12:00 - 18:00All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1-5 Old Gate, Hebden Bridge, England
Write a Review
Reviews (562)
Traveller rating
Traveller type
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1 - 10 of 562 reviews

Reviewed 1 week ago

We are locals and have enjoyed the excellent menus and beers on offer at The Old Gate. I was disappointed in mid May as the 'medium well' steak ordered was bleeding, and more rare. Happy that the waitress offered a free pudding for the error....More

Thank FATCHIMP
Sam B, General Manager at The Old Gate, responded to this reviewResponded 3 days ago

Hi, Thanks for your review of your recent steak meals. I'm glad that the service you received to rectify the cooking of your steak in May was handled well. We do our best to cook everybody's steak as requested but occasionally we do end up...More

Reviewed 1 week ago via mobile

Having had a lovely breakfast for 8 in May, thought we would reserve again for June. We turned up on time to be told that they didn't know anything about it, but would give us a table. - though we would have to go order...More

Thank mariesharkey64
Sam B, General Manager at The Old Gate, responded to this reviewResponded 1 week ago

Hi Marie, Thanks for your feedback on your recent visit, although I'm a little disappointed that you didn't leave us a review on your previous visit which was 'lovely'. I was the manager who greeted you at the door on Sunday AM. I didn't inform...More

Reviewed 2 weeks ago via mobile

We went here after completing the Hebden Bridge Fell Race so we were a bit muddy and had our delightful dog with us. We had a beer (a good and wide selection of local beers and IPA) and ordered from the bar menu. Beer was...More

Thank Michael T
Sam B, General Manager at The Old Gate, responded to this reviewResponded 1 week ago

Hi Michael, Thanks for the great review. Glad everything was great for you on your recent visit. Look forward to seeing you again very soon. Regards, Sam Booth, General Manager.

Reviewed 2 weeks ago

As regular customers disappointed to be chastised for popping upstairs as wanted to order a single course as the space downstairs was completely full and upstairs was empty. Had already spent £25 at bar and then £30 on food. Clearly this is not enough to...More

Thank vrt2014
Sam B, General Manager at The Old Gate, responded to this reviewResponded 2 weeks ago

Hi, Apologies for the service you received on your recent visit. It is clearly not acceptable to be awkward with someone who is spending their hard earned money with ourselves. I'm not sure why this attitude was given to you when sitting in the restaurant....More

Reviewed 3 weeks ago via mobile

I've lived in Hebden Bridge for well over 3 years and have been accused of spending too much time in Old Gate! But there's an obvious reason why...the food is excellent, both in the bar and restaurant upstairs...the selection of beers is magnificent, and constantly...More

Thank Smithery
Sam B, General Manager at The Old Gate, responded to this reviewResponded 2 weeks ago

Hi, Thanks for the great review. Glad to hear that we have become one of your favourite spots to eat & drink in Hebden over the last few years. I'm especially delighted to hear that the staff attend to your every need & go the...More

Reviewed 3 weeks ago

I try not to be negative in my reviews but I suppose it's only honest feedback that is is useful, both for prospective guests and for the management of the restaurant concerned. My husband and I picked The Old Gate as it has an inviting...More

Thank ImmigrantCyclist
Sam B, General Manager at The Old Gate, responded to this reviewResponded 2 weeks ago

Hi, Thanks for your feedback of your recent visit. It sounds like we let ourselves down throughout your visit to ourselves. The food was clearly not to your liking, which is very disappointing for me to hear as we serve both of the dishes you...More

Reviewed 4 weeks ago

Really good selection of beer and some nice food choices. Toilets are always dirty though which is the only issue.More

Thank thestars
Sam B, General Manager at The Old Gate, responded to this reviewResponded 2 weeks ago

Hi, Thanks for your review of your recent visits. Taking your & others feedback on board over the last few weeks it appears our standards of keeping the toilets clean have slipped over the last few months. We have now implemented a new system, which...More

Reviewed 4 weeks ago via mobile

We've been before and we knew the service was a bit slow.... but you can forgive that when the food is nice. We had 2 kids under 2 with us, so we wiped the table down in front of them and it was filthy, I...More

Thank Tony P
Sam B, General Manager at The Old Gate, responded to this reviewResponded 2 weeks ago

Hi Tony, Thank you for your review giving us some honest feedback of your recent visit. I'm sorry if you feel the wait times are a little long when visiting us. As all our food is cooked fresh to order I'm sure you can appreciate...More

Reviewed 4 weeks ago

We always head to the Old Gate for a meal when in Hebden Bridge and have dined with friends twice this week! We love the atmosphere ,friendly staff, beer selection and the food.

Thank sonraysheila
Reviewed 4 weeks ago via mobile

We turned up on a Sunday and had not booked but wanted a table for 13 including 3 children . The service was brilliant they soon set up a table for us and were very attentive. The family ranging in age from 60 to 18mths...More

Thank lynnathawes
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Questions & AnswersAsk a question
k1ujs
What time do you serve food until today?
29 April 2017|
Answer
Response from Sam B | Property representative |
930pm. Please call us on 01422843993 if you would like to make a reservation. Regards Sam
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Brunch, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Groups, Special Occasion Dining, Bar Scene, Child-friendly, Kids
Open Hours
Sunday
12:00 - 19:00
Monday
12:00 - 21:00
Tuesday
12:00 - 21:00
Wednesday
12:00 - 21:00
Thursday
12:00 - 21:00
Friday
12:00 - 18:00
Saturday
12:00 - 18:00
Location and Contact Information
  • Address: 1-5 Old Gate, Hebden Bridge, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  West Yorkshire  >  Hebden Bridge
  • Phone Number: 01422-84-39-93
  • E-mail
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