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COVID-19 update: See the added health and safety measures this property is taking.Read more
All photos (132)
All photos (132)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
Face masks required for staff in public areas
Hand sanitizer available to guests & staff
Regular temperature checks for staff
Socially distanced dining tables
Staff required to regularly wash hands
Tables disinfected between guests
Updated 26/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
We tried to eat there 2 different times and both times the food was AWFUL. The bacon tasted as though it had been deep fried in very old oil. The most disgusting bacon I ever tasted. I spit it out.More
Date of visit: October 2020
escapelodging, Guest Relations Manager at Cousins Restaurant & Lounge, responded to this reviewResponded 20 October 2020
We're so sorry to see this! Our bacon is one of our guests' favorites and we're really disappointed it was lacking during your visits. Thank you for letting us know. If you made us aware while you were with us and we failed to address...More
food was ok. staff was freindly enough. disappointed that the truck had not come in so we could get souvieners. but that has not effect on the business itself. clean enviroment.
Date of visit: September 2020
escapelodging, Guest Relations Manager at Cousins Restaurant & Lounge, responded to this reviewResponded 3 October 2020
We're glad our staff and environment hit the marks but disappointed your food wasn't more impressive -- and sorry our gift shop delivery hadn't arrived yet. Thanks for letting us know, we look forward to providing a better visit for you next time!
Our waitress was good, food was good. Was within walking distance from our hotel; the Fairfield Inn.
While we were eating, one of the other bartenders was walking around mildly complaining about being there. I get it, I don't care for my job, either. But,...if customers are within earshot, thats not the time to be complaining. Take it into the back room.
We had leftovers, which we took back to our room, and ate in the morning. This eased the pain of the somewhat high cost of dinner.More
escapelodging, Guest Relations Manager at Cousins Restaurant & Lounge, responded to this reviewResponded 1 October 2020
Thank you Walby! It's great to hear you enjoyed your meals and your waitress, and we really appreciate your understanding with our bartender. Our team is like family, but they all know that kind of conversation should not occur with guests, and your feedback is...More
Everyone was in a hurry. The menu is limited. I’m guessing due to covid? We just felt rushed. Sat with food but no silverware had to ask for that.
Not the experience I remember from previous visits.More
Date of visit: August 2020
escapelodging, Guest Relations Manager at Cousins Restaurant & Lounge, responded to this reviewResponded 2 September 2020
Definitely not the experience we're known for - we're so sorry we didn't provide our usual Cousins' hospitality! Thanks carrie521, we appreciate you letting us know and discuss this with our team. We hope you'll be back again soon - for the same great experience...More
We were traveling thru the Dalles and saw this cute restaurant and decided to try it out. It was pretty busy so the service was a bit slow, but the food was so good that it was worth the wait. We decided to change our...previous plans and stay here the second night instead and we are very glad we did. Can't recommend it enough. The staff is truly friendly and helpful. This will be our go to place to stay from now on when we are traveling to Portland once a year!More
Was seated right away but it took a while for the waitress to come to our table. Ordered coffee and almost canceled it because we didn’t get it untIl we got our food. Prices were reasonable. Food was standard breakfast. Nothing that stands out. Not...a great waitress.More
Date of visit: July 2020
escapelodging, Guest Relations Manager at Cousins Restaurant & Lounge, responded to this reviewResponded 1 August 2020
We're glad you found a good value with our food but are so disappointed that our service didn't better represent our standards. We really appreciate you letting us know and will discuss your comments with our team. Thank you for helping us improve, we look...More