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Cheesecake Factory

Certificate of Excellence
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148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
+1 440-808-1818
11:30 - 00:30
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:30
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347 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Westlake, Ohio
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 3 weeks ago

I have been here twice so far and each time has exceeded my expectations. All time favorite dish is the Tomato Basil Pasta. I love the Crocker Park location. The people are fabulous. The staff is courteous, attentive, prompt and the restaurant is very clean. Definitely a repeat customer!

Thank CestLaVie2017
Cleveland, Ohio
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

My husband and I dine here once every couple of months. With a wide variety, we can always find something that we like. The staff is friendly. The food is good, and we always know what we're going to get. I appreciate that it's consistent. The restaurant is huge, of course, but somehow always feels crowded, and that's one thing... More 

Thank Coco S
Cleveland, Ohio
Level Contributor
146 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
Reviewed 5 weeks ago via mobile

Family ate there yesterday (Thursday evening) approximately at 5 PM. We ordered the 5.95 appetizer's, Happy Hour burger and Cesar's salad ($11.95) The crab spinach dip was good. The Cesar salad consisted of Romain lettuce, a tiny tiny sprinkle of cheese & a dab of dressing. Not worth the $11.95 Server bland, attitude of kinda didn't want to be there...... More 

Thank NancyNurse9
Cleveland, Ohio
Level Contributor
159 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 10 April 2017 via mobile

Very nice interior clean, modern and classy. The place was packed, but in 30 minutes just as I was told when checking in we got our table. For how busy they were waitress was friendly, prompt and attentive during our whole meal. Refilled drinks and checked on us. We tried and shared appetizers. Fried chesse, load potatoes, Korean cauliflower, dynamite... More 

Thank clpjr2000
Sarasota, Florida
Level Contributor
61 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
Reviewed 10 April 2017

We were three at lunch and enjoyed our hamburger, fried fish and caesar salad. Portions were so big we could not have dessert. Next time for sure!

Thank CristinaSarasota
Cleveland, Ohio
Level Contributor
93 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 10 April 2017

Usually, I come here for business, or with my sisters. We always have a great time. The food is great. Very good pasta, and crab cakes. Also, the cheesecakes, are amazing, no doubt. The staff is great and nice. The location is near Crocker Park. Highly recommended.

Thank Zoryana S
Rocky River, Ohio
Level Contributor
130 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 7 April 2017 via mobile

We stopped on 4/7 for fish. It was white but overbreaded, greasy, tasteless and late. The coleslaw was excellent and homemade. The bread was great as were the fries. Service and ambiance was great. It was crowded and didn't seem like it. We finished with cheesecake to go which also was great.

Thank mpharveyco
Rock Hill, South Carolina
Level Contributor
86 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 5 April 2017 via mobile

Our daughter always asks to go her for her birthday! Great experience! Great food as always! And awesome staff as always!

Thank Mitch W
Cleveland, OH
Level Contributor
54 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
Reviewed 22 March 2017 via mobile

The meals were delicious and flavorful. We had the shrimp scampi / steak diane and herb crusted salmon. The service was good. The hazelnut crunch cheesecake was yum. Everything was tasty but we both had stomach aches all evening. Not a good way to end on our anniversary day.

Thank MCCleveland
Williamston, Michigan
Level Contributor
98 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 21 March 2017

Our party was large and waited a LONG time on a Saturday night, which is expected. We were very happy with our large round table and it was perfect. The waitress was excellent and very accommodating. The food was very good and met expectations. We will return.

Thank Redd517

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$21 - US$30
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Special Occasion Dining, Kids, Business meetings, Child-friendly, Groups
Open Hours
10:00 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 00:30
11:30 - 00:30
Location and Contact Information
  • Address: 148 Crocker Park Blvd, 148 Crocker Park Boulevard, Westlake, OH 44145-6986
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: +1 440-808-1818

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?