We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Steak 'n Shake

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
4620 Milan Rd, Sandusky, OH 44870-5840
+1 419-625-9214
00:00 - 23:59
Open now
See all hours
Sun - Sat 00:00 - 23:59
More Info
Add Photo Write a Review

141 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 141: English reviews
Columbia Station, Ohio
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

Good prices and fast service for family. Service was good and fast. Sandwiches were good and love the fries.

Thank LHZ3
Burgoon, Ohio
1 review
2 of 5 bubbles Reviewed 1 week ago

We asked for a high chair as soon as we got in there.......it came after asking 3 times for one....waitress brought out our salad....no silverware...had to wait a few more minutes for silverware...got our food...no shakes....ate all of our food...still no shakes, after asking several times.....finally got the attention of our waitress again....asked for to go cups because we had... More 

Thank mgnuttree5
Tiffin, Ohio
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Like the title says, the online good part about our visit was the food. I've usually gotten good service at this location, but today it was terrible. It took forever to get a high chair for my son. We had to ask REPEATEDLY for napkins, silverware, etc. Our food didn't take terribly long to come out, but we ordered milkshakes... More 

Thank Chelsey S
2 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

When we got to the restaurant, it took us 10 minutes to be seated. Then it took us at least 10 minutes to place our order. The cole slaw was very runny, couldn't even eat it! The milkshake took 40 minutes to come out. When we finally got our food, the burgers were cold! We asked to speak to the... More 

Thank Nate H
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 13 February 2017

Staff was very kind and great with my little ones. Food was brought to our table pretty fast as well as the milk shakes! Over all good service !

Thank lewisellen5
Milan, Ohio
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 23 November 2016 via mobile

Food is good, but the service is always slow. We eat here about once a year just to see if service improves, but it never does. We stopped in for shakes only and have been waiting for 30 minutes and they still are not here. The sad thing is... there are only 4 tables with people.

Thank Richard S
Dandridge, Tennessee
Level Contributor
72 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 15 November 2016 via mobile

Wow! Very good burgers and shakes. I've also had their chilli 5 way and it's very good. I've never had a bad meal here and you can't beat the prices. Although a few of the waitresses are very slow. You must get a shake!!!

Thank Mitch R
1 review
3 of 5 bubbles Reviewed 12 November 2016 via mobile

stopped later in afternoon but waited a bit for tables to be cleared, then a bit for someone to take our order, and again for a bit for our food only to receive cold fries. The burgers were good but weren't offered refills on our drinks. As busy as they were, there was one waitress busting her butt to get... More 

Thank Michelle F
Waterloo, Canada
Level Contributor
42 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

Every couple years we manage to get back to Sandusky and every time we are in town we make sure we visit the Steak 'n Shake. We are from Canada so we don't have this chain. My daughters (now 9 and 11) would not consider our trip complete till we visit. The food is average, the price is average. The... More 

Thank TheLibrarianTraveler
Level Contributor
18 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 16 October 2016

I have never had a bad meal or bad service at any steak and shake. Great place to eat at cheap prices

Thank Brian S

Travellers who viewed Steak 'n Shake also viewed


Been to Steak 'n Shake? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
American, Fast food
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids, Cheap Eats
Open Hours
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: 4620 Milan Rd, Sandusky, OH 44870-5840
  • Location: United States  >  Ohio (OH)  >  Sandusky
  • Phone Number: +1 419-625-9214
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Questions & Answers

Questions? Get answers from Steak 'n Shake staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?