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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Breakfast
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meals, features, about
Reviews (28)
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28 results
Traveller rating
13
10
4
0
1
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LanguageEnglish
Traveller rating
13
10
4
0
1
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All reviews tots ice cream burger fries milkshakes meaty mount
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Reviewed 11 March 2020 via mobile

Great burger and zesty fries. Unique atmosphere in beautiful downtown Mount Vernon. Met my expectations and have good daily deals as well.

Date of visit: March 2020
Helpful?
Reviewed 30 January 2020

Wife and I stopped, ordered food(burgers) and after patiently waiting one full hour, people who came in after us had eaten and were leaving. Still no food as waitress were serving food to others who'd been there for 20 minutes. It was kind of comical,...because we were fortunately in no hurry and decided to give it an hour just for fun. So we just got up and left without and food, and yes we did leave money on the table for the soft drinks. never to returnMore

Date of visit: January 2020
Helpful?2  
davidsB1696RE, Owner at The Joint, responded to this reviewResponded 31 January 2020

Homer - First of all my most sincere apologies as what you described is horrible and inexcusable. Could you please email me (david@thejointmv.com) and give me more information such as the date you were in and time and if possible what you exactly ordered/where you...More

Reviewed 14 December 2019 via mobile

Great milkshakes. However food leaves less to be desired then compared to other diners iv attended of this same style. Smash burgers are definitely average

Date of visit: January 2019
Helpful?
Reviewed 9 October 2019

Great for burger, fries and milkshakes. Atmosphere could use some updating. Staff was friendly and attentive.

Date of visit: October 2019
Helpful?
Reviewed 25 July 2019

We were pleasantly surprised when we visited the first time. Had to find a place to park along the street. It has a 1950's theme. Friendly staff. Fair amount of seating. Nice menu. Yummy burgers and fries. Good ice cream. Definitely will be going back!

Date of visit: July 2019
Helpful?
David S, Owner at The Joint, responded to this reviewResponded 29 July 2019

Thanks for stopping by and having a great time at The Joint. We do our best to bring a top notch experience each time and we thank you for your business.

Reviewed 21 July 2019 via mobile

Finally stopped here after passing many times. Wish we would have stopped sooner. Burgers, fries and Tots were outstanding. Service was very fast and friendly. Definitely worth a stop if you’re in Mt Vernon. Yummy.

Date of visit: July 2019
Helpful?
David S, Owner at The Joint, responded to this reviewResponded 29 July 2019

Thank you for your visit and so glad you got a chance to check out the fun we have going on downtown. We look forward to seeing you again soon!

Reviewed 6 July 2019 via mobile

Very busy on First Fridays for dinner. Seemed to be short staffed. Burgers were very good, including the garden burger. Prices are very reasonable.

Date of visit: July 2019
Helpful?
David S, Owner at The Joint, responded to this reviewResponded 29 July 2019

Thanks for stopping and great review on food. First Fridays are always tough to plan and we get really busy on some of them. Thanks for your patience and glad you enjoyed the experience.

Reviewed 24 June 2019

My server was determined to help me order a meal that would fit my Keto Diet. I had grilled chicken with all kinds of toppings on a bed of lettuce. Delicious. I watched others eat the locally made Velvet ice cream and order delicious smelling...burgers and stuffed tater tots. I have to go back to The Joint when I get off of this diet. Service was quick and friendly and I loved the diner vibe.More

Date of visit: June 2019
Helpful?
David S, Owner at The Joint, responded to this reviewResponded 24 June 2019

Thanks for stopping by and the kind words about our team. We do every effort to help everyone craft their perfect meal. Look forward to your next visit and the shakes and tots are awesome!

Reviewed 22 June 2019

Best cheeseburger I have had in years!!! Tots and Shake were awesome too! Great friendly service. Will return soon.

Date of visit: June 2019
Helpful?
David S, Owner at The Joint, responded to this reviewResponded 24 June 2019

Thanks for the kind words and so glad you had a great experience. We pride ourselves in having an outstanding smashed burger plus the tots and shake make it the ultimate lunch. Thanks again for your business and look forward to next visit.

Reviewed 8 May 2019

They claim to be better than Five Guys Burgers, but what we found is that the burgers have no seasoning and we were not happy with the food we received and have not been back since. Which is a shame because we looked forward to...them opening.More

Date of visit: August 2018
Helpful?
David S, Owner at The Joint, responded to this reviewResponded 9 May 2019

Scott, I'm sorry you did not have the visit you deserved. I do know we do use seasoning and its a very good mix we came up with in house so not sure why your burger did not. We are not perfect by any stretch...More

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