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Sonic Drive-In

Mayfield Road, Mayfield Heights, OH
+1 440-995-1600
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Overview
  • Excellent4%
  • Very good16%
  • Average12%
  • Poor39%
  • Terrible29%
4 weeks ago
“Wait for the new Swenson's?”
3 Oct 2017
“Like many Sonic's, they're not in a hurry”
Closed Now
All hours
CUISINES
American, Fast food
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Mayfield Road, Mayfield Heights, OH
All Details
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Reviews (24)
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1 - 10 of 24 reviews

Reviewed 4 weeks ago

I have driven by this Sonic many times, and finally stopped by recently. Sonic tries for a somewhat retro vibe with a drive-in theme. I actually came in to eat. The food was good - maybe not great, but very good. The person in front...More

Thank ElaineAndGreg
Reviewed 3 October 2017

Sonic will be closing restaurants and I wonder if they read the reviews on TripAdvisor. Good food, HORRIBLE service is a theme. I sat in the drive through so long I wasn't sure they remembered I was there.

Thank pkelly8
Reviewed 23 July 2017 via mobile

It is No Wonder there are so many complaints on this particular unit. We were in the drive through placed our order that we had a coupon for and that was misunderstood and charged incorrectly. We watched others place orders and then drive away because...More

Thank MDLJ7512
Reviewed 12 March 2017

When this place first opened, I enjoyed going there. More recently, the quality of the service and the food has gone down. It is like they do not care anymore.

Thank Bill K
Reviewed 23 October 2016 via mobile

They have a dining area so you can eat in if you like. Someone came to our table and offer to bring Sosa refill. It was very clean and the food was hot and fresh tasting.

Thank cakedeco
Reviewed 10 September 2016 via mobile

We arrived and found that their soda fountain was down. So that messed up our plans for making dinner affordable. We ended up substituting shakes with no compensation I might add. On top of all that, most sonics are pretty fast. Not this place. We...More

Thank Donald C
Reviewed 30 May 2016 via mobile

I have given this locations SEVERAL attempts to get great food and service. Unfortunately, I do not think this is possible here! When I attempted to order last week they lady messed up my order 6 times! After she repeated it incorrectly, with me correcting...More

Thank Amynurse1979
Reviewed 18 May 2016

This Sonic is horrific. There appears to be no one in charge. I did see a manager of some sort laughing and playing around with the employees once. They ignored me at the counter inside for quite a long time. Also--there are no people on...More

Thank ering657
Reviewed 13 May 2016

Needed a quick lunch and Sonic was nearby. After ordering food, they bring it to you, whether outside in your car or in the restaurant. Place was clean except for the usual fast-food bathroom dirt. Phil cheesesteak with fries and chocolate sundae. Lots of steak...More

Thank svjanis
Reviewed 31 December 2015

Ok-I went in knowing this eatery had a fairly bad review. My son and I have seen the commercials for years-so, why not? Well, we had "Chicago style" hot dogs and a chili dog. The menu on the wall really isn't available (huh???) and the...More

Thank Gary B
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Open Hours
Sunday
06:00 - 23:00
Monday
06:00 - 23:00
Tuesday
06:00 - 23:00
Wednesday
06:00 - 23:00
Thursday
06:00 - 23:00
Friday
06:00 - 00:00
Saturday
06:00 - 00:00
Location and Contact Information
  • Address: Mayfield Road, Mayfield Heights, OH
  • Location: United States  >  Ohio (OH)  >  Mayfield Heights
  • Phone Number: +1 440-995-1600
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