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The Cheesecake Factory

24265 Cedar Rd, Lyndhurst, OH 44124-3700
+1 216-691-3387
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Overview
  • Excellent44%
  • Very good31%
  • Average17%
  • Poor4%
  • Terrible4%
Travellers talk about
“brunch” (5 reviews)
“cheesecake” (68 reviews)
“baja chicken” (5 reviews)
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Food
Service
Value
Atmosphere
LOCATION
24265 Cedar Rd, Lyndhurst, OH 44124-3700
All Details
Write a ReviewReviews (180)
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1 - 10 of 177 reviews

Reviewed 2 weeks ago

With such a vast menu it surprising to me that everything is a hit! I'm never disappointed by my selection. (Not sure why after all these years there is still a wait for dinner.)

Thank WunderlustOne
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for your review. We're glad to hear that you enjoy our menu options and we can't wait for your next visit!

Reviewed 20 August 2018

My husband and I enjoy attending the free outdoor concerts on Fridays and Saturdays in the evening at Legacy Village. You can bring your own chairs. If vyou get there early enough you can sit at a table and eat then change to your own...More

Thank Diana M
Reviewed 4 August 2018

We had a great meal here very late that was delicious. Very clean restaurant, helpful staff and you can tell it is very well managed. We will be coming again!

Thank Robert C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 August 2018

Thanks for your review, Robert! We're glad you enjoyed the service you received during this visit. We hope to see you back soon!

Reviewed 31 July 2018

Hadn't been in DECADES - but had a cheesecake craving and didn't want to bake. Went with 4 people on Saturday eve 7 pm. Short wait, nice table on patio (not on top of another group). Don't bother with skinnylicious drinks - go with the...More

Thank MGKeith
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 August 2018

Thank you very much for this review, Mgkeith. We're so happy to hear you feel this way about us and we hope to see you back soon!

Reviewed 30 July 2018

I had mixed feelings about my visit here. Its usually very crowded, but we thought at 5 on a Sunday it would be ok. Called to check, they refused to say anything about possible wait time., totally unhelpful. we went anyway and were seated immediately....More

Thank j s
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 August 2018

Hi J S, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right...More

Reviewed 18 July 2018 via mobile

The Cheesecake Factory is my favourite place to eat something mouth watery. Every time when we visited USA, visit of Cheesecake is must in trip. We took lunch there and afterwards proceeded to desserts. Our favourite cakes. Tried 3 different one and enjoyed very much.

Thank Kausar W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 20 July 2018

Hi Kausar. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 17 July 2018

This was a usual Cheesecake Factory restaurant. It had the same decor, same menu, and same food. It is what you expect at a Cheesecake Factory restaurant. When we were there, we didn't have to wait to be seated and the service was friendly and...More

Thank CKT808
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 20 July 2018

Thank you for your review, we're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 13 July 2018

I truly appreciated the late service hours, the designated parking, the nice take out packaging, the efficient payment process at the cashier area where the take out cake is (as opposed to the typical bar where I am ignored). My selection was a salad that...More

Thank Maliesmom
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 16 July 2018

Hello. We are so sorry to hear about your to-go order! We understand your frustration. Our team should have been much more attentive when putting together your order and please know that we will follow up on this with them. Thank you for your review...More

Reviewed 27 June 2018

The building decor is amazing. I won't spoil it for you. Take a date - it is that kind of place. This restaurant was busy even on a Wednesday night about 7 p.m. The food portions are enormous, but you do get a choice from...More

1  Thank lifesabeach39
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 July 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 25 June 2018 via mobile

Really enjoyed this visit! I had the Baja Chicken Tacos and they were amazing! Will definitely go back before I leave Cleveland!

Thank Keith S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 27 June 2018

Thank you so much for this review, Keith. We're very happy you had such a wonderful time with us. We look forward to seeing you again soon.

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Ask a question
Questions & Answers
GSOhio
1 March 2018|
AnswerShow all 4 answers
Response from TCF_Guest_Services | Property representative |
Thank you for your question! When it is not a busy holiday or special event season, many of our restaurants gladly accept a few large party reservations for off-peak dining. Large parties can reserve for an early lunch... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
10:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
00:00 - 00:30
11:00 - 00:30
Saturday
10:00 - 00:00
Location and Contact Information
  • Address: 24265 Cedar Rd, Lyndhurst, OH 44124-3700
  • Location: United States  >  Ohio (OH)  >  Lyndhurst
  • Phone Number: +1 216-691-3387
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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