Have eaten here before and it was great. Today it was a massive train wreck. First off it took 20 minutes for our food to show up after we ordered. Wife’s French toast was tepid at best AND only toasted on one side. Bacon was...cold. I ordered eggs over medium, ham, home fries and dry whole wheat toast. What I got was scrambled eggs. When I pointed this out to the waitress, she said “Oh, wrong plate”, took that plate and walked to a table next to us whom she served just before us, told that person “wrong plate” gave him the scrambled egg plate, picked up the fried egg plate and brought it back to me. The problem with that was the guy who ordered scrambled had already handled the toast and had eaten some of the home fries not to mention the couple he had on his fork, which he scraped off back into the plate before it was brought to me! I requested a new breakfast and after a couple of seconds of confusion, the waitress took that plate away. After 10 Minuit do, she brought a new plate (at least I hope it was, as the food including toast was warm). Unfortunately, instead of dry, the toast was dripping butter.
Had we not eaten there before, would never go back. However, will most likely give them another chance as everyone has a bad day. Having said that, the girl at the cash register asked how everything was and when I told her we were less than pleased and it was not a pleasant dining experience. Her response “Oh well”, gave me my change and walked away.
Only reason they got 3 out of 5 rather than 1 out of 5 was previous experience, which was in the past a solid 4More