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Jade Willow Chinese Restaurant

€€ - €€€
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35-37 Reibey St, Ulverstone, Tasmania 7315, Australia
+61 3 6425 6535
17:00 - 21:00
11:30 - 14:00
Open now
See all hours
Tue - Sun 17:00 - 21:00
Wed - Fri 11:30 - 14:00
More Info
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41 Reviews from our TripAdvisor Community

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Time of year
Showing 41: English reviews
Level Contributor
32 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

The food was excellent, but service was so terrible, that we will not be returning. Told the owner of the problems, but his whole attitude was "Don't care".

Thank IreneDevonport
Level Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 4 February 2017

Nice food, but lots faults.No water offered to table ,Yellow Tail on wine list actually was house wine, Diners at next table were there when we arrived a 6.30,and were still waiting for their food when we left at 8.40 ! No Cappucino available meals,only instant .Paying bill was a farce.No computer till, so Waiter had to price drinks from... More 

Thank Peter T
Hobart, Australia
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 February 2017

Arrived for 6:30pm with group of 8. As we arrived there was already at least three large groups of people seated. We ordered drinks. The waiters were young, attentive and pleasant. We waited, as you do. We ordered more drinks and we waited. An entree came out. After half hour the same entree came out again. By 8:30pm, total of... More 

1 Thank Kim R
Launceston, Australia
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 28 January 2017 via mobile

Very disappointed with the customer service. My partner and i came into the restaurant for dinner. When we entered the restaurant, there was no on at the POS (point of sales) area to either greet us or to keep an eye on the tills. Once seated we had to wait 15 minutes for the waitress to ask if we wanted... More 

Thank MHammer99
Ulverstone, Australia
1 review
Reviewed 25 January 2017

We are frequent patrons since the Restaurant first opened in the 1980s. We had our order taken promptly by and inexperienced, obviously new young waitress, We ordered our drinks and meal at the same time. I ordered Tonic Water for my wife and she thought I meant water -"do you want 2 glasses" -No just one glass of Tonic water... More 

Thank drkeith2017
Rokeby, Australia
1 review
Reviewed 16 April 2016 via mobile

Went for dinner with friends and family. We got offered drinks to order which we were served. Then waited an hour to be offered more drinks. I ordered pork and waited another hour to be served. The pork was dry and tasteless

Thank Luke B
Paris, France
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 March 2016 via mobile

This restaurant is very tied and in need need of need of a makeover. The three you waitresses need training is good customer service. There were guests that had to get up and go to the bar to ask for another drink. They do not offer water at the table you have to ask for it. My dish was disgusting... More 

2 Thank Paula F
Level Contributor
27 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 17 February 2016 via mobile

Excellent food and pleasant service from the young staff. Great options with the food and alcohol. Can recommend trying the Chinese beer! Place lacked a little "atmosphere" but they may have been due to us going on a weekday. Can highly recommend it if only for the food.

1 Thank E135UTandrewj
Sydney, Australia
Level Contributor
30 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 17 February 2016

We very much enjoyed our Mongolian Lamb and Lemon Chicken. Service was exceptional - efficient and friendly.

Thank Hostie42
Sydney, Australia
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 11 February 2016 via mobile

Large restaurant with plenty of seats and friendly staff. Menu has the standard items and nothing jumps out as a must have. Food was tasty enough but servings weren't large. Annoyingly no BYO.

Thank gjk95

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Restaurant Details

Rating summary
  • Food
  • Value
Chinese, Asian
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Open Hours
17:00 - 21:00
17:00 - 21:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
Location and Contact Information
  • Address: 35-37 Reibey St, Ulverstone, Tasmania 7315, Australia
  • Location: South Pacific  >  Australia  >  Tasmania  >  Ulverstone
  • Phone Number: +61 3 6425 6535

Questions & Answers

Questions? Get answers from Jade Willow Chinese Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?