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107 Clarence Street, Kingston upon Thames KT1 1QY, England
+44 20 8541 3982
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  • Excellent20%
  • Very good30%
  • Average13%
  • Poor13%
  • Terrible24%
2 weeks ago
“One for the kids”
3 weeks ago
“Don’t bother”
Closed Now
€€ - €€€
107 Clarence Street, Kingston upon Thames KT1 1QY, England
All Details
Write a ReviewReviews (153)
Traveller rating
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Time of year

1 - 10 of 153 reviews

Reviewed 2 weeks ago via mobile

I visited here as a treat for my little one. We were top of the queue to be seated on arrival however it took a little while for anyone to notice we were waiting. Once seated we made our decisions quickly and ordered at the...More

Thank SineadC75
Reviewed 3 weeks ago via mobile

Stopped in on a quiet Friday evening and was rudely directed towards a table. Thought ‘ok, give them a chance’. Wanted to try a small teaspoon of a flavour before ordering to ensure I liked the flavour. Was told we could only try after we...More

Thank loopy_babe_uk
Reviewed 30 August 2018

The sundaes crepes and waffle. Were excellent. Service slow, one wrong item brought up and shoved down and the waiter had disappeared before we had chance to say a word, The sundaes brought first then the incorrect item which we finally sent back. I pointed...More

Thank bluedon
Reviewed 6 August 2018 via mobile

What else do you need on a hot day! Ice cream of course and this is the ideal place to go to. They had an extensive choice and both our desserts were nicely presented and we thoroughly enjoyed them. Ideal place for couples or families....More

Thank sandrahagger
Reviewed 26 July 2018 via mobile

It was a rare hot day and I had a good stop for icecream. Service was good and kind, icecream was lovely.

Thank Ordanco
Reviewed 6 July 2018 via mobile

Was looking forward to a nice ice cream at creams, where I regularly visit. However yesterday I had the worst experience ever- when the hazelnut flavour of ice cream was old tasting and not fresh, I alerted the staff who referred me to manager mustafa....More

3  Thank RN143
Reviewed 5 June 2018

This is a young man who lacks any customer service care and speaks very arrogantly to the customers. On Monday 23 April, my daughter and I went to Creams Kingston Upon Thames and made a birthday booking for 10 people. The booking was for Saturday...More

1  Thank jacquelinemutibwa
Reviewed 11 March 2018 via mobile

The staffs favourite word is ‘sorry’ but really they couldn’t give a damn. 20 mins to serve a sundae on a quiet Sunday. Didn’t have glass bowls so served in paper tubs. Really not worth it. Based on the service and cleanliness places like this...More

1  Thank TeamDoubleH
Reviewed 3 March 2018 via mobile

Stopped here for a family dessert, we were seated quickly as well as being served very quickly. The staff were friendly and helpful even though they were being kept very busy. We ordered 2 different types of waffles and, pecan pie and several different ice...More

Thank Sarahck76
Reviewed 3 March 2018 via mobile

Lovely puds, fast service, we visited at 3.40 on a weekday so fairly busy around this time, neverless it was still yummmmmmm

Thank Lilievs
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Restaurant features
Takeout, Seating, Waitstaff, Reservations, Wheelchair Accessible
Good for
Kids, Child-friendly, Groups
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 107 Clarence Street, Kingston upon Thames KT1 1QY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 8541 3982
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