We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carluccio's - Kingston

Charter Quay, Kingston upon Thames KT1 1HT, England
+44 20 8549 5898
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent30%
  • Very good34%
  • Average16%
  • Poor11%
  • Terrible9%
Travellers talk about
Open Now
09:00 - 23:00All hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charter Quay, Kingston upon Thames KT1 1HT, England
All Details
Write a Review
Reviews (257)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 255 reviews

Reviewed 6 days ago

Called into Carluccios Kingston for a late breakfast/brunch today. Good atmosphere close to the river & a stroll from the shops. Plenty of outside seating in the sun.Good, friendly & quick service. We both had the Magnifico breakfast which consists of sausage,crispy pancetta, mushrooms,tomatoes &...More

Thank william21Cheltenham
Reviewed 6 days ago

Came here for dinner a few months ago with a friend - my friend ordered her favourite meal, spinach and ricotta ravioli, and I ordered spaghetti bolognaise. Despite our very simple orders, the chef managed to get both extremely wrong. The ravioli was not cooked...More

Thank Vobro
Reviewed 1 week ago via mobile

My favourite place to eat! I love going to Carluccio's! Everyone is so friendly and very helpful there.Always great atmosphere! Food is amazing, very tasty. Exceptional Service! Will definitely recommend! Will be back soon🙂

Thank lucie k
KingstonC11, Manager at Carluccio's - Kingston, responded to this reviewResponded 6 days ago

Hello, Thank you for taking your time and writing us a review. The team and I are really pleased to read that you had an enjoyable experience with us. Please say hi next time you are visiting so I can thank you in person. Regards

Reviewed 1 week ago via mobile

They were expecting us to sit and wait for them! Very very slow..... we had to go and ask for drinks and for the bill again. Food was nice but nothing special for the price.More

Thank nocclaudia
KingstonC11, Manager at Carluccio's - Kingston, responded to this reviewResponded 6 days ago

Hello, Thank you for taking the time to send your comments regarding the service and food. I am very sorry we have disappointed you during your last visit and will be sure to discuss your feedback with the team and make amends. If you could...More

Reviewed 4 weeks ago

We asked to move table because the paving under and around the table was dirty and littered, including discarded paper napkins and cigarette butts. The remainder of the ground around was littered too, so we advised the staff that did not want to eat there,...More

2  Thank Stephen G
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 3 weeks ago

Dear Stephen G, Thank you for taking your time to write us a feedback. Please accept my sincere apologies for your bad experience in our restaurant. I have spoken to all of my Front of House staff and The management about the issues that you...More

Reviewed 4 weeks ago via mobile

We ate here as a family on holiday and to be honest had a bit of a disastrous meal - but the food and service were great. The Sicilian sardines special starter and Chicken Milanese were delicious, the children's menu is really nice and fairly...More

Thank dksmith_york
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 4 weeks ago

Dear Dksmith_york, What a wonderful review! Thank you so much for visiting us and taking the time to leave your comments. I am so pleased that your sever Alex did make sure you were looked after well. I am really sorry that little one was...More

Reviewed 5 weeks ago via mobile

We went to Carluccios in Kingston upon Thames and had a lovely pasta meal , the staff are helpful and pleasant and there was a good choice on the menu , my husband had tiramisu for dessert and thought it was delicious.

Thank JandDDorset
Reviewed 11 July 2017 via mobile

Very nice Italian restaurant situated on a small pedestrian square right next to the river Thames. Polite staff.More

Thank B N
KingstonC11, Front Office Manager at Carluccio's - Kingston, responded to this reviewResponded 13 July 2017

Dear B N, Thank you so much for such a great review. We all work hard to make sure all our guest leaves happy and reviews like this motivates us to the right direction. Warm Regards and THANK YOU AGAIN. Best Wishes. Hatice and the...More

Reviewed 9 July 2017 via mobile

Incredible experience, warm and welcoming atmosphere,perfect for going with friends or family. The food was delicious and amazing, served in great times. Alex served us, he was very polite and respectful as well as Hatice a really kind woman who made us feel at home....More

Thank zoje01
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 13 July 2017

Dear Zoje01, What an absolute pleasure to read your review-thank you for taking time to write one. I am thrilled that you enjoyed the service and the environment and I have passed your comments to Alex who is a great asset to the our team....More

Reviewed 4 July 2017

Nice location and some lovely outside tables. The menu has been changed this year with some of the more expensive ingredients removed, other ingredients changed to cheaper versions and prices notched up a bit. It's still a nice place to eat just not quite as...More

Thank DiarD
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 13 July 2017

Dear DiarD, Many thanks for taking time to leave your positive feedback. I am glad to hear that you still enjoy visiting us and I very much hope to welcome you back again soon. Warm Regards Hatice and the Team

Nearby
Nearby Restaurants
Wildwood
111 reviews
.11 km away
Zizzi - Kingston
263 reviews
.10 km away
Browns Brasserie & Bar
713 reviews
.05 km away
Poor Boys
29 reviews
.10 km away
Nearby Attractions
"Out of Order" by David Mach
216 reviews
.55 km away
Rose Theatre Kingston
181 reviews
.08 km away
All Saints Church
76 reviews
.17 km away
Riverside Walk
32 reviews
.18 km away
Ask a question
Questions & Answers
Linda H
28 November 2016|
Answer
Response from Kathleenn61 | Reviewed this property |
Carluccios are always really helpful and family friendly so I can't imagine they wouldn't allow this. Just phone them, check and prebook.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$26
Meals
Lunch, Dinner, Brunch, Breakfast
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Business meetings, Child-friendly, Special Occasion Dining, Groups, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Charter Quay, Kingston upon Thames KT1 1HT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 8549 5898
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing