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German Doner Kebab

27 George Street, Croydon CR0 1LB, England
+44 20 8688 4800
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Overview
  • Excellent31%
  • Very good22%
  • Average10%
  • Poor10%
  • Terrible27%
Travellers talk about
“beef” (7 reviews)
“donner meat” (3 reviews)
“onion rings” (3 reviews)
Open Now
11:00 - 23:00 Hours
CUISINES
Fast food, German, Grill, Healthy, Halal
PRICE
RATINGS
Food
Service
Value
LOCATION
27 George Street, Croydon CR0 1LB, England
All Details
Write a ReviewReviews (70)
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1 - 10 of 69 reviews

Reviewed 6 days ago via mobile

Hi all Went here today 9th December at 715pm- none of the doners were ready! A queue of deliver drivers was leading outside as they were also waiting! Customers before me in the queue 4 sets of people and then myself were told to wait...More

Date of visit: December 2018
1  Thank 87rahk
GermanDonerKebab, Guest Relations Manager at German Doner Kebab, responded to this reviewResponded 3 days ago

Hi 87rahk, Firstly, many thanks for taking the time to leave German Doner Kebab a review for their Croydon branch. Secondly, we are very sorry for this experience you had with us. This is not the type of standard we aim to have here at...More

Reviewed 5 weeks ago via mobile

I went here with family last week only to be told it will take over 30 mins for my doner to be served! The young staff amongst themselves were busy talking about boys! Also paid little attention to the customers waiting in the queue to...More

Date of visit: October 2018
2  Thank Wander60769545215
GermanDonerKebab, Guest Relations Manager at German Doner Kebab, responded to this reviewResponded 4 weeks ago

Hi Wander60769545215, We understand how this experience made you feel as this is not the normal standards of GDK. We have been in touch with the staff at the Croydon branch to make them aware of this situation and to make sure that this issue...More

Reviewed 6 November 2018 via mobile

I have been here several times, the food is really tasty but the customer service is really poor. Actually I would say the staff are rude, no smile don’t really acknowledge your there. Please management give your staff customer service training and tell them to...More

Date of visit: November 2018
1  Thank Louise G
GermanDonerKebab, Guest Relations Manager at German Doner Kebab, responded to this reviewResponded 7 November 2018

Hi Louise G, Thank you for taking the time to leave a review for the Croydon branch of German Doner Kebab. We understand how this experience made you feel as this is not the usual standard within GDK. We have been in touch with the...More

Reviewed 17 September 2018

Been here loads working away. lwYs full. Food always excellent . It’s a great twist on a normal kebab

Date of visit: September 2018
Thank mickwolf1969
GermanDonerKebab, Guest Relations Manager at German Doner Kebab, responded to this reviewResponded 6 November 2018

Hi mickwolf1969, Many thanks for leaving a review for German Doner Kebab in Croydon. We are pleased you enjoyed your kebab and hope to see you again soon! Why not try our delicious doner burger next time your in?

Reviewed 29 August 2018 via mobile

I have dined at the German Doner Kebab in East Croydon a few times now and it used to be one of my favourite places in this area. However, when dining there last night with my friends, i was shocked by the quality of the...More

Date of visit: August 2018
3  Thank krishor123
KhA12000, Owner at German Doner Kebab, responded to this reviewResponded 30 August 2018

Dear customer, I am truly very sorry for your experience and I will personally check this out with staff. We do have some new staff members working there yesterday and they must have made the meals. I will again look into this and ensure the...More

Reviewed 23 August 2018

went here twice had a beef doner both times not too much not too little, just great and for £5 odd a good cheap meal. wish there was one near me. my colleages thought the same too.More

Date of visit: August 2018
Thank Stephen C
GermanDonerKebab, Guest Relations Manager at German Doner Kebab, responded to this reviewResponded 6 November 2018

Hi Stephen C, Many thanks for taking the time out your day to leave us a review for German Doner Kebab in Croydon. We are pleased you enjoyed your beef doner meal along with your colleagues. We are always looking to expand so there could...More

Reviewed 19 August 2018 via mobile

I was looking forward to trying the German Doner after seeing Katie trial in Fulham branch. I must say I was so dissapointed,I had a mixed doner, it's seemed to take ages to arrive, and when it did the meat was blooming cold, sliced so...More

Date of visit: August 2018
1  Thank alkingbrassteacher
GermanDonerKebab, Guest Relations Manager at German Doner Kebab, responded to this reviewResponded 6 November 2018

Hi alkingbrassteacher, Thank you for taking time to leave a review for the Croydon branch of German Doner Kebab. We understand how this experience made you feel and want to apologize for this. This is not the standard that GDK aims for. We are currently...More

Reviewed 25 June 2018 via mobile

Meat over cooked and thin poor portions . When complained was offered 20% off only explained we did not live close and had travelled to pick the food up they were unsympathetic.More

Date of visit: June 2018
2  Thank Clare W
Khauram S, Owner at German Doner Kebab, responded to this reviewResponded 26 June 2018

Dear Clare. I am very sorry for your experience at GDK. I have spoken to the Manager about this and I was informed that she had offered 50% off the next bill as a token of apology and compensation, which you duly accepted. I have...More

Reviewed 25 June 2018 via mobile

I went there with a business associate and we ordered our kebabs and I saw the same dirty bloke stroking what looked like a tribal beard from beneath his hairnet and he seemed to be doing this a lot. I explained to my friend that...More

Date of visit: May 2018
1  Thank Bobby G
KhA12000, Owner at German Doner Kebab, responded to this reviewResponded 29 June 2018

Hello Bobby, I am sorry for your bad experience at GDK and from our previous messages, I asked if we could have a chat to discuss the issue. We at GDK follow FULL food safety guidelines which are regularly audited and as you can see...More

Reviewed 23 June 2018

Oh my god, This place is so unhygienic. I don't know if its due to the festival of B.O. but this place stinks to high heaven with some kinda funky gristle stink. The staff are so inept I feel bad drawing attention to it. Perhaps...More

Date of visit: June 2018
2  Thank knuckles197
KhA12000, Owner at German Doner Kebab, responded to this reviewResponded 5 July 2018

Hello, I am sorry for your bad experience. We follow strict food safety policies and have a 5 star rating. We regularly get audited too. I am not sure what you mean by racial bias? We are an equal opportunities organisation always. We always ensure...More

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Questions & Answers
qtangi
12 October 2017|
Answer
Response from Bobby G | Reviewed this property |
His name is Khan Pakhana Gandagi Gobar
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$2 - US$10
Cuisine
Meals
Lunch, Dinner, Brunch
Restaurant features
Delivery, Takeout, Wheelchair Accessible, Digital Payments, Free Wifi, Accepts Credit Cards
Good for
Child-friendly
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 27 George Street, Croydon CR0 1LB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Croydon
  • Phone Number: +44 20 8688 4800
  • E-mail
Description
Our company was established in Germany over 30 years ago and has built up to more than 45 branches worldwide, all selling high quality Doner Kebabs. We serve 100% lean succulent meat in handmade breads with fresh crisp salad and a choice of our three signature sauces. German Doner Kebab. Kebabs done right.
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