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Hacketts

Certificate of Excellence
€€ - €€€
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High Street, Witney OX28 6ZJ, England
+44 1993 700858
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 10:00 - 18:00
Mon - Thu 09:00 - 23:00
Fri - Sat 09:00 - 00:00
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269 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Colchester, England, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW via mobile

Food was poor - average. The lamb was 50% fat. Starter was short of flavour, the Indian fish had no flavour, neither did the dessert. Service wasn't great. Wouldn't go back.

Helpful?
Thank Ivan F
Oxford, United Kingdom
Level Contributor
61 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Having read the poor reviews on this place I was a bit worried but breakfast here is ok and paninis are fine. It tends to be pretty busy and they don't ever look like there are quite enough experienced staff but overall its ok.

Helpful?
Thank rebecca b
Jennie C, Administrator at Hacketts, responded to this review

Hi Rebecca. Thank you for your review of Hackett's. We note what you say about the lack of experienced staff and will review our training procedures. More 

Oxford
Level Contributor
33 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We stopped for an unscheduled coffee and breakfast sandwich which was very good. Good choice of coffees, and a menu that offered enough choice for breakfast and brunch. Will definitely return.

Helpful?
1 Thank anne_and_oliver
Witney, United Kingdom
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

This place used to be good but has gone down hill, I'm told they even have a generator for the electric as they didn't pay the electric

Helpful?
Thank somalle2
Jennie C, Administrator at Hacketts, responded to this review

Hi. Thank you for your review. We're sorry that you were disappointed when you visited Hackett's recently. Feedback is important to us, whether good or bad, and we always try to improve our service if we feel customers are dissatisfied. More 

2 reviews
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Came here for a birthday lunch. The service was extremely slow, took 20 min just to get menus then another 15 for drinks and then another 30 for food. Food was so so, nothing fab. Would try somewhere else next time as disappointed, have been many times before bit definitely slipping on the service/food.

Helpful?
Thank EmPB2014
Jennie C, Administrator at Hacketts, responded to this review

Thank you for taking the time to review Hackett's. We are disappointed to hear that you feel the service is not as good as you have had in the past. We value all customers' reviews and will bear your comments in mind when training our staff. More 

Oxford, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Please take a wide berth if your after a decent steak even more so if your also wanting decent customer service! After hearing so many bad things about hacketts we thought we would give it a try and book our Christmas meal here... after sending back 4 very chewy steaks not only were we NOT even offered another steak we... More 

Helpful?
1 Thank k_igesund
Witney, United Kingdom
Level Contributor
743 reviews
289 restaurant reviews
common_n_restaurant_reviews_1bd8 243 helpful votes
5 of 5 bubbles Reviewed 9 December 2016

Four of us went for a business lunch, having reserved a table beforehand. The menu offers a selection of main courses, salads and lighter options, and usually a blackboard of specials. It is very convenient for the main car park and town centre, and has an informal feel to it. Main courses average about £12 per head, and desserts about... More 

Helpful?
1 Thank Andrew C
Witney, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 9 December 2016

Went for a Christmas meal this week with five colleagues. The service, as always at Hacketts, was first class - very pleased. The food, however, left something to be desired. I don't know if we got the trainee chef, but what should have been a welcoming turkey meal was really not great. I even asked what the 'black ball' on... More 

Helpful?
Thank Witneymum
Oxfordshire, United Kingdom
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 5 December 2016

I went for a Christmas meal in the private function room on Saturday with 16 of my friends and I could not fault anything! The service we experienced was excellent and they really put up with us well considering there was 17 of us. The food was lovely, especially their panko crumbed terrine of belly pork starter from their Christmas... More 

Helpful?
Thank Katy P
Jennie C, Administrator at Hacketts, responded to this review

Hi Katy. We're so pleased you enjoyed your Christmas dinner in our function room. I shall pass on your comments to our front-of-house staff and Chef. Thank you for taking the time to review Hackett's. More 

Witney, United Kingdom
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 November 2016 via mobile

Had great food last night, starters, mains and puds. Service was good. Two of us had the steak deal- v good value. Shame it was a little quiet, so lacked atmosphere- as we were stuck out to the side rather than in the main dining area- but that was better than being stuck round the back!

Helpful?
1 Thank Ali m

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$7 - US$22
Cuisine
European, British, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Cheap Eats, Kids, Child-friendly, Groups, Bar Scene, Special Occasion Dining, Local cuisine, Business meetings
Open Hours
Sunday
10:00 - 18:00
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: High Street, Witney OX28 6ZJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Oxfordshire  >  Witney
  • Phone Number: +44 1993 700858

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacketts and other visitors
1 question
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Aylesbury, United Kingdom
over a year ago

See all questions (1)

Questions? Get answers from Hacketts staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?