We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


20 High Street | The Old Pump House, Lyndhurst, New Forest SO43 7BD, England
+44 23 8028 2680
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent31%
  • Very good35%
  • Average18%
  • Poor9%
  • Terrible7%
Travellers talk about
“pasta dishes” (5 reviews)
“cheesecake” (6 reviews)
Closed Now
All hours
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
€€ - €€€
20 High Street | The Old Pump House, Lyndhurst, New Forest SO43 7BD, England
Write a Review
Reviews (376)
Traveller rating
Traveller type
Time of year

1 - 10 of 374 reviews

A TripAdvisor Member
Reviewed 4 days ago via mobile

It's bigger than you think!! A hot evening almost put off by the small looking restaurant but we were led to a lovely courtyard and lovely restaurant- we then experienced lovely food and great service

Thank A TripAdvisor Member
Reviewed 5 days ago

A couple of weeks ago we visited for lunch as a couple. The food & staff were excellent, so decided to visit again this week for a Birthday lunch where we were joined by 2 more members of the family. We do not eat meat...More

Thank diane487
Reviewed 6 days ago

We have always had positive experiences in Prezzo but this was a huge disappointment. The chicken in my chicken and bacon salad was totally inedible - so overcooked and dry it was like trying to eat leather. The whole salad was drowned in sauce, completely...More

Thank Spagirl186315
love_prezzo, Guest Relations Manager at Prezzo, responded to this reviewResponded 4 days ago

We are sorry to hear you received a poor level of service and food at our restaurant. This is not what we expect and we hope you will give us the opportunity to show you how good we can be.

Reviewed 1 week ago

Not one of my better dining experiences. Dirty glasses & cutlery which had to be sent back . Steak & rocket salad consisted of a bowl of rocket ( cost £1 in Lidl) swimming in balsamic vinegar with 2 strips of steak on top. Not...More

Thank bedbugphobia
love_prezzo, Guest Relations Manager at Prezzo, responded to this reviewResponded 6 days ago

Cleanliness is of course very important to us and we find it frustrating that our usual high standards were not met on this occasion. We are sorry to hear that you received a poor level of food and we hope you can accept our sincere...More

Reviewed 2 weeks ago via mobile

Whilst on holiday we decided to book a table in this restaurant, taking advantage of a voucher I had for 40% off mains. The food we had was very good and generous portions. Whilst being an Italian restaurant it didn't feel very Italian, I don't...More

Thank ian1947
Reviewed 3 weeks ago

Layout of the restaurant made it feel like we were sat in a corridor, and at a table not at all large enough for four people to sit comfortably at. Service was dissapointing and riddled with mistakes. Ordered items didn't arrive and had to be...More

Thank C J
Reviewed 4 weeks ago via mobile

From the moment we walked in, the two waitresses seemed to be annoyed at us for entering. Then when we asked for a table of two they told us it would be a fifteen minute wait, even though the restaurant seemed pretty empty which seemed...More

Thank Ciara H
Reviewed 4 weeks ago via mobile

Worst meal in four decades - absolutely appalling state of affairs I was thinking I was being pranked it was so bad Alas no it was real Never again

Thank Peter G
love_prezzo, Guest Relations Manager at Prezzo, responded to this reviewResponded 2 weeks ago

We are sorry to hear you received a poor standard of food. We know we can definitely do better and hope you will allow us the opportunity to show you.

Reviewed 21 May 2017 via mobile

We visited this restaurant this afternoon. The pizza, calzone and rocket salad were very generous and cooked to perfection. The staff were friendly professional, and attentive. We shared a sticky toffee pudding which was to die for, the best I have tasted in a long...More

Thank suzilane121
Reviewed 15 May 2017

Great restaurant that was able to accommodate us without prior booking. Lovely food. Friendly staff. Good service.

Thank LindaJoan2014
Nearby Restaurants
Tea Total Lyndhust
416 reviews
.02 km away
Peggy Mays Cafe
231 reviews
.08 km away
The Forage Deli & Eatery
423 reviews
.05 km away
Fox & Hounds
850 reviews
.00 km away
Nearby Attractions
New Forest
1,319 reviews
.02 km away
The New Forest Centre
227 reviews
.14 km away
The Woods Cyclery
18 reviews
.16 km away
Page’s of Lyndhurst
23 reviews
.13 km away
Questions & AnswersAsk a question
Do you have parking areas, are all your meals pasta or pizza.
29 July 2016|
Answer Show all 3 answers
Response from CCC22 | Reviewed this property |
There is parking in the public car park. I think there are other foods other than pizza and pasta.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Kids, Groups
Open Hours
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
12:00 - 23:30
Location and Contact Information
  • Address: 20 High Street | The Old Pump House, Lyndhurst, New Forest SO43 7BD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  New Forest  >  Lyndhurst
  • Phone Number: +44 23 8028 2680
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing