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Miller and Carter Steakhouse

900 Thurrock Lakeside Shopping Centre | West Thurrock, West Thurrock, Grays Thurrock RM20 2ZS, England
+44 1708 805679
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Overview
  • Excellent42%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible9%
Travellers talk about
“steak” (220 reviews)
“onion loaf” (25 reviews)
“lettuce wedge” (12 reviews)
Open Now
12:00 - 23:00All hours
CUISINES
Steakhouse, British, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
900 Thurrock Lakeside Shopping Centre | West Thurrock, West Thurrock, Grays Thurrock RM20 2ZS, England
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Reviews (558)
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1 - 10 of 558 reviews

Reviewed yesterday

The steaks were good but should be at the prices but the service was terrible at any price. No one on reception, the waiters disappeared for long periods and we had to ask for stuff at the bar, food/drinks slow to arrive. It wasnt busy...More

Thank 330t
Reviewed 3 days ago

Visited Miller & Carter Lakeside on Saturday evening for a family meal. The service and food was excellent as always. Although the restaurant was busy, we were still seen to within a reasonable time by a very friendly waitress. Will definitely keep returning here, we...More

Thank ajb1997-b
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded yesterday

Hello ajb1997-b, Thank you for our 5* review, we are so pleased you enjoyed your time with us. The team at Miller and Carter Lakeside work hard every day to ensure everyone has a wonderful time every time they visit. We hope to see you...More

Reviewed 6 days ago via mobile

visited this resturant with two friends & my wife, starters was very slow to start off the meal, ordered main meal at same time, the starters took 15 minutes, then main meal took another 15, I must say the starter was average, nacho chips completely...More

Thank msfeeley99
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 3 days ago

Good Evening, Thank you for your great comments with regards to the steaks, I am sorry to read that the service wasn't up to our usual standard and I will be speaking to all the team that worked to find out why this poor service...More

Reviewed 1 week ago via mobile

Went in for my wife's birthday meal. Kept waiting ages at front desk understaffed. Food coming out did not look good. Then finaly getting seated virtually on a table next to another couple where we would be sitting on there laps we asked for another...More

Thank thomasholland66
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 1 week ago

Good evening Thomasholland66, I am sorry to read you had an unpleasant experience here at Miller and Carter Lakeside. I will be speaking to all the team working on 12th to ensure this does not happen again to you or any other guests here. Thank...More

Reviewed 1 week ago

Visited there on a Sunday and had great service from grace, a fantastic waitress, who went over and beyond yo make our meal memorable, we ordered a bottle of wine, a beer and olives, which was lovely, then cheesey garlic bread and duck wings with...More

Thank Pauline S
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 1 week ago

Hello Pauline S, Thank you so much for your kind words and our 5* review, I am so happy to hear that you enjoyed your experience here at Miller and Carter Lakeside. I will pass your kind words on to Grace too. Thanks again, we...More

Reviewed 2 weeks ago

When we entered the resturant there was a damp musky smell, which never left. Our waiter was friendly, we chose for the set lunch menu. The food was lovely and good value, howevet the resturant is cleary in need of redecoration, it was tatty dark...More

1  Thank debbieO8906ND
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 1 week ago

Hello debbie08906ND, Thank you for your review, we are glad you enjoyed your lunch and your waiter was friendly. We are sorry you did not enjoy our décor as much as the food but hope to see you again soon. Miller and Carter Lakeside

Reviewed 2 weeks ago

We have been to many Miller & Carter restaurants round the country because of the quality of their food & the excellent service recieved from their staff & this restaurant is no different. The staff there are very pleasant & their food is all freshly...More

Thank Mike P
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 2 weeks ago

Good Morning Mike, Thank you so much for our 5* review and your wonderful comments, I will pass all of them on to our team here at Miller and Carter Lakeside. Hopefully see you again soon. Lakeside Management Team

Reviewed 2 weeks ago via mobile

I visited birmingham miller carter many times and that was a reason why i visited this place. So this place is very dirty... Everything is dirty.. floor table menus chairs seats.. whethersoon level.. we received knifes with food on them so waitress dont really look...More

Thank ono2le
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 2 weeks ago

Hello Ono2le, I am so sorry you did not enjoy your visit with us. We have relayed all this information to the team. We do have very high standards and clearly this time we failed. We shall use this feedback to improve further. Miller and...More

Reviewed 2 weeks ago via mobile

We decided to have a late lunch here on Friday. We shared a garlic bread Starter which was great. We both opted for steak mains, mine was 8 oz sirloin and partners was 10oz 50 day old sirloin, both were cooked perfectly. We shared the...More

Thank planetbassett6
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 2 weeks ago

Hello planetbassett6, Thank you for such a raving review, our team are so pleased to read that you enjoyed your lunch with us. I see you enjoyed our Tondeluna Rioja, did you know this is specifically made for Miller and Carter so you would not...More

Reviewed 2 weeks ago via mobile

Visited Friday 2 June 17. Starter of garlic bread with cheese always goes down well washed down with rioja. My wife had the 8oz Sirlion and i had the 10oz Sirlion 50 day old. My 10oz was one of the best steaks ive had in...More

Thank lodgey42
General Manager A, Manager at Miller and Carter Steakhouse, responded to this reviewResponded 2 weeks ago

Hello Lodgey42, We are so pleased to read about your experience. We must agree with you, our new 10oz Sirloin is so tasty. This is one of our newer steak additions and we love it! The chefs are very thankful for the great feedback. We...More

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Questions & AnswersAsk a question
debsdelight18
Hi looking for prices on your evening meals but can not see any can you help please Thanks
16 August 2016|
Answer Show all 5 answers
Response from Catherine N | Reviewed this property |
You would have to get exact prices from the restaurant. My experience is that prices are middle range, it's not the most expensive steak restaurant nor is it the cheapest. Their steaks are delicious though and in my view... More
1
Vote
Smiler17
Do they cook in olive oil?
26 August 2015|
Answer Show all 5 answers
Response from paulineburchill | Reviewed this property |
sorry dont know you will have to ask
0
Votes
tcollins2013
Hi by the number of complaint reviews you are getting it would be appreciated if you gave a better response than " I am sorry to hear that your experience with us was less than perfect, Please feel free to contact us and speak to a duty manager if you would like to discuss the matters you raised further. " every time. When you get a good review your happy to comment. Maybe if readers could see you doing some thing other than this generic response it might help regards
31 July 2015|
Answer Show all 2 answers
Response from Ben W | Property representative |
I shall tailor our responses in future. Kind regards.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Romantic, Special Occasion Dining, Groups, View, Business meetings, Kids, Child-friendly
Open Hours
Sunday
12:00 - 22:30
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: 900 Thurrock Lakeside Shopping Centre | West Thurrock, West Thurrock, Grays Thurrock RM20 2ZS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Grays Thurrock  >  West Thurrock
  • Phone Number: +44 1708 805679
  • E-mail
Description
Serving up its painstakingly sourced menu of succulent steak dishes, Miller & Carter is devoted to all things beef. Alongside delicious cuts from the grill, the diverse menu includes build-your-own burgers, market-fresh fish dishes and a range of tempting nibbles. Chilled draught beers, cooling cocktails and an extensive list of tipples are found behind the bar, or guests can choose from the well-stocked wine cellar.
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