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The Boardwalk Restaurant

Southwold Pier | North Parade, Southwold IP18 6BN, England
+44 1502 722105
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Overview
  • Excellent44%
  • Very good31%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“fish and chips” (80 reviews)
“burger” (24 reviews)
“salad” (18 reviews)
Open Now
10:00 - 21:00 Hours
CUISINES
Seafood, British, Vegetarian Friendly, Gluten Free Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Southwold Pier | North Parade, Southwold IP18 6BN, England
All Details
Write a ReviewReviews (573)
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1 - 10 of 573 reviews

Reviewed 2 days ago

After an early evening walk along the beach we went onto the pier at Southwold and sat on the chairs outside The Boardwalk with our little dog in the last rays of sun. The staff were charming and served us a seafood platter from the...More

Thank Jane B
Reviewed 1 week ago

In glorious sunshine, we ate at The Boardwalk on Southwold Pier. We ordered soup of the day that came with bread and sat outside for 6 minutes for the food to be delivered. The soup was tomato and fennel and it came with a speciality...More

1  Thank Paul R
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 1 week ago

Dear Paul R, Thank you for your lovely review. I was pleased to read that you enjoyed the food and the service was good. I know the team will be pleased to read your kind comments. Do come back and see us again soon. Kind...More

Reviewed 2 weeks ago

We sat outside the restaurant and had a couple of scones and a pot of tea and coffee, It was very busy and it took ages to get a waiter's attention.

Thank melvynfletcher
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear melvynfletcher, Thank you for your feedback. I'm sorry that you waited a little longer than usual, however, as you stated, it was really busy that day so I'm sure this was just a one off. Kind regards, Southwold Pier

Reviewed 2 weeks ago via mobile

We had lunch here, we were shown to a table and told right off the bat they were really busy and it was a 45min wait for food but were offered a free drink while we waited. The staff were friendly but need some organising....More

Thank Mark W
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear Mark W, Thank you for your feedback which I will ensure is passed on to the team. Kind regards, Southwold Pier

Reviewed 2 weeks ago

I booked a table for my wife's special birthday with friends and family, despite not having eaten here before. It was a good choice. The location is difficult to surpass - where else can you eat a meal with the sea lapping the shore beneath...More

Thank Ian B
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear Ian B, Thank you for your review. I was really pleased to read that you enjoyed your first visit to the Boardwalk Restaurant and enjoyed the food and service. Do come back and see us again soon. Kind regards, Southwold Pier

Reviewed 2 weeks ago via mobile

We recently visited The Boardwalk as part of a mini-moon to Southwold. We enjoyed afternoon tea at the restaurant and food was in abundance... we struggled to finish it all (but luckily the young him serving us offered us a treat box to take home)....More

Thank hannah1988096
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear hannah1988096, Thank you for your lovely review. I was really pleased to read that you enjoyed your Afternoon Tea with us. Its proved really popular since we launched this. Come back and see us again soon. Kind regards, Southwold Pier

Reviewed 3 weeks ago

I have been eating here for many years but in my opinion the quality of the food has gone down. There are hardly any specials and they seem to do either sea bass with samphire and potatoes or the same with cod. Only good thing...More

1  Thank Isabella J
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear Isabella J, Thank you for your feedback. I am sorry that you feel that the food quality has declined. Through the busy August we tend to scale down the number of specials to ensure that the team can serve the food quickly. As the...More

Reviewed 3 weeks ago via mobile

The restaurant had plenty of spare tables, but we were told there would be a one hour wait for food so didn’t stay. It was nice of them to forewarn us, but it was a Friday lunchtime in August so I wonder why they didn’t...More

2  Thank Ambassador58779
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear , Thank you for your feedback. I was pleased to read that the team informed you of the wait for food as sometimes, as I am sure you are aware, the Pier can get really busy with food orders. Kind regards, Southwold Pier

Reviewed 3 weeks ago via mobile

Very expensive. Average food. Make sure to ask to take of the service charge when you ask for the bill! Fish & Chips for £13, most definetly not worth it. Grab some fish & chips from the chippie down the road for much cheaper!More

2  Thank emz3l6000
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear emz3l6000, Thank you for your comments. The Service charge is discretionary and passed onto our staff. The fish is also freshly caught and cooked to order. You will always pay more in a Restaurant for a meal rather than from a take away fish...More

Reviewed 4 weeks ago

We ate here one evening, and the food was actually quite reasonable. I had fish pie which was very tasty but didn't have a lot of fish in it, and was quite expensive. In fact all the food was quite pricey. However, I was very...More

2  Thank Susan L
Manager_GoughGrp, Manager at The Boardwalk Restaurant, responded to this reviewResponded 2 weeks ago

Dear Susan L, Thank you for your feedback. Kind regards, Southwold Pier

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Ask a question
Questions & Answers
AdMic2
23 August 2018|
Answer
Response from Manager_GoughGrp | Property representative |
Hi there, We do allow dogs on the Pier but not in the Boardwalk itself. Outside is fine and both the Beach Cafe and Clock House allow dogs inside. Thanks.
1
Vote
Sawstongirl
11 April 2018|
AnswerShow all 3 answers
Response from Manager_GoughGroup | Property representative |
Hi, Yes we do offer Gluten Free options. The team can advise on this as well. Kind regards, Southwold Pier
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$53
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Parking Available, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Digital Payments, Reservations, Outdoor Seating, Seating, Waitstaff, Accepts Credit Cards
Good for
Child-friendly, View, Kids, Groups, Local cuisine, Special Occasion Dining
Open Hours
Sunday
10:00 - 21:00
Monday
10:00 - 21:00
Tuesday
10:00 - 21:00
Wednesday
10:00 - 21:00
Thursday
10:00 - 21:00
Friday
10:00 - 21:00
Saturday
10:00 - 21:00
Location and Contact Information
  • Address: Southwold Pier | North Parade, Southwold IP18 6BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Southwold
  • Phone Number: +44 1502 722105
  • E-mail
Description
The Boardwalk Restaurant is a family-friendly restaurant serving delicious food all day from 10.00am. Many of the ingredients are locally sourced. Open everyday of the year except Christmas Day, we serve morning coffee and cakes from 10.00am, lunches from 11.30am through to the early part of the afternoon, cream teas are a speciality in the afternoon. In the summer months we do high tea for children from 5.30pm and then suppers all evening. The hours are slightly shorter in the autumn and winter months, please check our website for daily opening hours. Sit inside or enjoy sitting on the boards outside enjoying some of the finest views of Southwold. Fully licensed, there is no nicer place to have a pint of Adnams or a glass of wine, listening to the sound of the waves beneath your feet! Please note: our food service hours are 11.30am - 4pm, and 5pm - 8.30pm. These times are weather permitting and therefore can change.
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