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Firehouse Subs

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2140 Polaris Parkway, Columbus, OH 43240
+1 614-515-5882
10:30 - 22:00
Closed now
See all hours
Sun 10:30 - 21:00
Mon - Sat 10:30 - 22:00
More Info
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20 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 20: English reviews
Cleveland, United States
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 1 week ago

Young staff greeted us at the counter and prepared our food to go. Subs were very good. I will visit a Firehouse Sub in my area.

Thank michaellP9428AC
Columbus, Ohio
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 13 November 2016

We don't go there often but the last couple of times we have had terrible service. My husband walked in, no greeting or even acknowledge that he was there. He was TOTALLY ignored by the staff and just left standing there like he was invisible, while the very young staff continued chatting to each other. A few minutes later another... More 

Thank smiffymiffy
Westerville, Ohio
Level Contributor
376 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 9 November 2016

I have stopped by this location previously on several occasions, but thought the service and food was on a declining path. I stopped by again today and everything was much improved. The service was very friendly, courteous, and fast - and the Hook & Ladder subs were excellent! Its very obvious that some hard work has been put in place... More 

1 Thank Thomas B
Columbus, Ohio
Level Contributor
30 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 16 October 2016

This location is a bit of a mixed bag. The subs are usually good, but they never seem to keep any hot sauce stocked on their hot sauce bar. Nearly every bottle is empty. Even the Firehouse Subs brand bottle is empty. They should consider removing the hot sauce bar if they keep it full of old crusty/empty bottles.

Thank Ch0mper
Westerville, Ohio
Level Contributor
376 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 8 April 2016

My wife and I stopped at Firehouse Subs today and had "Hook & Ladder" Subs for lunch. The service was quick and efficient and the subs were made to order as requested. We took them to a local park and enjoyed them very much. Its hard to beat a Firehouse Sub for lunch.

Thank Thomas B
Columbus, Ohio
Level Contributor
497 reviews
258 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
1 of 5 bubbles Reviewed 26 October 2015

I used to enjoy coming here for lunch. But the standards seem to have gone way down in recent months. Went there for lunch this past Saturday. The food took much longer than it should have to get ready (it was not busy), there was trash on the floor around the seating area, they ran out of ice twice, and... More 

Thank Scott S
Level Contributor
72 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 3 July 2015

the subs at Firehouse are by far the best Ive ever had. They are not stingy with meat and will make it right if its not. I recommend the Italian or the brisket!

Thank mimi68Canfield
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 June 2015 via mobile

I have been craving firehouse subs since my first visit to the Pigeon Forge location. So I had to stop in for lunch. I can say I was not disappointed. I had the steak and cheese sub and it was just as good as the first time I had it!! :-)

Thank Cynthia W
New Lexington, Ohio
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 June 2015 via mobile

This was our first time eating here. We were greater as we walked in, employees were friendly, restaurant was clean. The food was very good, the kids loved the fireman hats that came with their meals and they liked the fireman decor.the prices are pretty good too.

Thank sophiakmommy10
Westerville, Ohio
Level Contributor
376 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 17 November 2014

My wife and I visited this restaurant today and were found the meal to be the best. We have had subs at this restaurant on several occasions, but this time we both had the Hook & Ladder Light sub and were very satisfied. The service was fast and all the sandwich ingredients were as ordered and of high quality.

Thank Thomas B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$6 - US$12
Fast food, American, Delicatessen
Lunch, Dinner
Restaurant features
Takeout, Seating
Good for
Open Hours
10:30 - 21:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
10:30 - 22:00
Location and Contact Information
  • Address: 2140 Polaris Parkway, Columbus, OH 43240
  • Location: United States  >  Ohio (OH)  >  Columbus
  • Phone Number: +1 614-515-5882

Questions & Answers

Questions? Get answers from Firehouse Subs staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?