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TURN Bar + Kitchen

1515 West Third Street, Cleveland, OH 44113-1403
+1 216-623-1300
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Overview
  • Excellent50%
  • Very good0%
  • Average25%
  • Poor0%
  • Terrible25%
22 Jan 2018
“Nothing special”
13 Mar 2018
“Terrible Service”
Open Now
07:00 - 22:00 Hours
CUISINES
American, Gluten Free Options
PRICE
€€€€
RATINGS
Service
Food
Value
LOCATION
1515 West Third Street, Cleveland, OH 44113-1403
All Details
Write a ReviewReviews (4)
Traveller rating
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Time of year
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Reviewed 13 March 2018

My friends and I had a reservation at the Turn Bar. From the time the waitress found out we were eating dinner and not just there for cocktails we received bad service, were ignored multiple times and were made to feel like she didn't want...More

Thank thompsonthess
RitzCarltonCleveland, General Manager at TURN Bar + Kitchen, responded to this reviewResponded 15 March 2018

Dear thompsonthess, Service deliverables are very important to our restaurant and we apologize for not meeting your expectations. We appreciate having the opportunity to talk to you further about your experience. Please contact me directly at the hotel so we may personally discuss. Warm regards,...More

Reviewed 7 March 2018

Wow ! The new Ritz Carlton is stunning after the recent renovation! The new Turn Bar restaurant was delicious! The food , service and cocktails were outstanding . The bartender gave an interesting and neat presentation on a smoked cocktail to the entire restaurant which...More

Thank Rosie C
RitzCarltonCleveland, Manager at TURN Bar + Kitchen, responded to this reviewResponded 15 March 2018

Dear Rosie C, Thank you so much for dining with us at TURN Bar + Kitchen! We are thrilled you had a wonderful experience at our new restaurant. Our signature cocktail, The Smoky Man, is a nod to Cleveland's industrial past. Our mixologists will be...More

Reviewed 22 January 2018

The food is okay and the service is very good. The room itself is large and cold. For the money I think there are probably a lot better restaurants to select. Good for a business meeting though.More

Thank StationToStation
RitzCarltonCleveland, Manager at TURN Bar + Kitchen, responded to this reviewResponded 23 January 2018

Dear StationToStation, I apologize that your experience did not meet your expectations. Your feedback is important to us as we launch our new TURN Bar + Kitchen restaurant concept to our local community. May I request that you contact me directly at your earliest convenience...More

Reviewed 31 December 2017 via mobile

We had an absolutely wonderful experience at Turn on New Year’s Eve! Outstanding lunch with meticulous and engaging service. Terrific wine list and extensive champagne by the glass. If you haven’t been since the renovation, you’re missing out! Food, people and ambiance are the best...More

Thank GBS123133
RitzCarltonCleveland, Manager at TURN Bar + Kitchen, responded to this reviewResponded 2 January 2018

Dear GBS123133, Thank you for your outstanding feedback on the engaging and anticipatory service you received in TURN Bar + Kitchen on New Year's Eve. We could not agree more that the new atmosphere is the best in Cleveland! Looking forward to welcoming you back...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$10 - US$50
Meals
Drinks, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts Credit Cards, Television, Serves Alcohol
Dining Style
Casual Elegant
Good for
Business meetings
Open Hours
Sunday
07:00 - 22:00
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: 1515 West Third Street, Cleveland, OH 44113-1403
    (Huron)
  • Public Transportation: Tower City
  • Location: United States  >  Ohio (OH)  >  Cleveland
  • Phone Number: +1 216-623-1300
Description
A nod to the spirit and legacy of Cleveland’s steel-working industry, TURN Bar + Kitchen adapts to the palates and moods of diners throughout the day.
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