So this is a much smaller version until they complete renovations. We just had drinks and moved on as the menu was average. Very, very small bar. Small dining area too. Friendly bartender.
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We took a dear friend for a birthday breakfast at this beautiful, comfortable and quiet restaurant. There was nothing unusual on the menu but everything was beautifully prepared and tasty, and the service was wonderful. The restaurant even brought my friend a plate of fruit...More
We had a business lunch here and I was most impressed with the fabulous service. Very unimposing yet attentive . Lovely atmosphere. I had the crab BLT which was very good. Not sure the chips were homemade , but they were very good. Lovely presentation.
I don't know why the most recent reviews for Muse rate it as mediocre. Our lunch was delicious and the service was excellent. I had the short rib and risotto special and my wife had the tuna nicoise salad. Both were great. The construction going...More
Went to Muse to celebrate the holidays with friends. We've been to Muse several times and always had a positive experience, so we had no reason to believe this time would be any different. While Muse is still cozy and well-appointed, I found the food...More
Dear cabolina, I'm very sorry to hear that you had a poor experience in MUSE and I would like to take this opportunity to apologize for that. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service...More
When my husband and I stay at the Ritz Carlton in Cleveland, Ohio, we always dine at the Muse Restaurant. It has always been a five star experience. This time, not so. The first dinner reservation begins at 5:30 p.m. Due to the lounge being...More
Dear Lorrie, Thank you for choosing The Ritz-Carlton for your recent visit to Cleveland, and for posting your TripAdvisor feedback. We are so sorry to learn that your overall stay was affected by your MUSE dining experience. Your opinion is very important to us, especially...More
We are down here often and have eaten at the Lobby Lounge/Muse under construction. As the Lobby lounge it has been good but pricey. What we had this past weekend was bad and pricey. The best part were the below average frozen then re-heated wings....More
Dear xcapeohio, We appreciate you taking the time to share your experience with us. Thanks to your very constructive comments, we will be addressing this problem. Please reach out to me directly should you ever have the opportunity to dine with us again. I would...More
Have been here several times, but was unaware that they are renovating. That meant two things, that the meal was served in the lobby bar instead of the normal dining area and we had a light symphony of jackhammers. Otherwise not much different. The food...More
They have very good food here but it is pricey. I'm not sure the food is worth the price. This is why I gave them a 4. I think they are over-priced.
Hopefully, Cleveland has better restaurants than Muse. If you crave white tablecloths, good service and an unimaginative menu, then Muse is your place. Otherwise skip it and venture out to somewhere better. Was there for a business function. Waiter was excellent and paid attention to...More
Dear Pearlvision33, Thank you for taking the time to provide your valuable feedback. I would love the opportunity to speak with you about your experience and can be reached at 216-902-5228. Warmest Regards, Michelle Thomas