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M Italian

22 W Orange St, Chagrin Falls, OH 44022-2758
+1 440-247-7474
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Overview
  • Excellent42%
  • Very good30%
  • Average18%
  • Poor7%
  • Terrible3%
Travellers talk about
“brunch” (5 reviews)
“bread” (19 reviews)
“pizza” (43 reviews)
Closed Now
All hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
22 W Orange St, Chagrin Falls, OH 44022-2758
All Details
Write a ReviewReviews (183)
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1 - 10 of 183 reviews

Reviewed 4 weeks ago

Went on a cold sat night. Didn’t mind the wait to much. Food was good. Being seated in an outdoor patio that’s poorly closed in and poorly heated when it’s cold out is terrible. We had to eat with our jackets on and it was...More

Thank Steve D
Burntwood T, Manager at M Italian, responded to this reviewResponded 2 weeks ago

Steve, Thank you for your comments about your recent dining experience with us. Feedback is a gift, and I appreciate the time you took to give us your feedback. First, allow me to apologize that your email was not responded to. I am disappointed that...More

Reviewed 12 January 2018 via mobile

M Italian is owned by the same family as Burntwood, so this restaurant has the highest quality food and service, like Burntwood. The restaurant has doors that open up to make the patio open-aired. The food is hard to beat!More

Thank wtioltlh
Burntwood T, Manager at M Italian, responded to this reviewResponded 4 weeks ago

M Italian is owned by the same family as Burntwood, so this restaurant has the highest quality food and service, like Burntwood. The restaurant has doors that open up to make the patio open-aired. The food is hard to beat! Thank you so much for...More

Reviewed 1 December 2017 via mobile

My daughter and I visited on a Friday night, without reservation the wait was only about 25 min. Not bad for how busy they were. We waited on the enclosed patio area (very warm) and sat by the fire pit. Once seated we started with...More

Thank Corey B
Burntwood T, Manager at M Italian, responded to this reviewResponded 6 December 2017

Cory, Thank you for the outstanding review and 5 Star rating. Our staff takes pride in giving our Guests a wonderful experience and I am so glad to read that they succeeded. I agree with you about the Calamari, it’s my favorite appetizer on the...More

Reviewed 29 November 2017

It was delightful.l tell everyone what a pleasant experience it was. Good food-good server-. It was my cousin , lives near Chagrin Falls, who suggested it, and I'm so glad she did. The place was so interestingly decorated. The fire glowing is charming. I hope...More

Thank Betty93ha
Burntwood T, Manager at M Italian, responded to this reviewResponded 6 December 2017

Betty, Thank you so much for the for the wonderful review, and please thank your cousin for recommending us! We appreciated it when our guests take the time to let us know how we are doing. We hope to see you in the future, when...More

Reviewed 17 November 2017 via mobile

Bad weather meant close to home, early supper out. Place was hopping at 5.....first surprise. Ordered two appetizers, drinks half off, then spectacular dinner. Great service, attendant staff, great value.More

Thank Grover4Dinner
Burntwood T, Manager at M Italian, responded to this reviewResponded 28 November 2017

Thank you so much for taking the time to write a review about your most recent experience. We are so glad you were able to join us for happy hour, great options of primis and pizzas to choose from on top of a great drink...More

Reviewed 15 November 2017

On Thursday, November 9th my husband, daughter and I went to M Italian for lunch to celebrate his birthday! From the minute we walked into the restaurant to the minute we left we were treated like royalty. I wish I could remember the name of...More

Thank babytike
Burntwood T, Manager at M Italian, responded to this reviewResponded 28 November 2017

We are so pleased that your husbands birthday celebration was a wonderful experience. Appreciate you taking the time to let us know you enjoyed you first visit here. The Pumpkin Ravioli is a fall fan favorite, very happy to hear you thought it was amazing....More

Reviewed 5 November 2017 via mobile

I had lunch here once over the summer and thought it would be a nice place to have a birthday dinner with family. BIG mistake. Literally had to yell to the person next to you so they could hear. And if you were more than...More

1  Thank dinak114
Burntwood T, Manager at M Italian, responded to this reviewResponded 28 November 2017

Thank you for the review of your recent experience with us. We appreciate it when our guests take the time to share their visit with us. I apologize that you were unable to enjoy your time with family. Please feel free to contact me or...More

Reviewed 29 October 2017

We've been here several times and are never disappointed. The atmosphere is noisy and fun even though a bit loud. They always start by bringing a mini loaf of bread right out of the oven with some oil for dipping. The wine list isn't huge...More

Thank Greg D
Burntwood T, Manager at M Italian, responded to this reviewResponded 2 November 2017

Greg D, Thank you so much for taking the time to write a review of your recent and past experiences with us. Guest feedback is very important to us. The pasta diavolo is one of my favorite pastas, and can’t beat half off the carpaccio...More

Reviewed 27 October 2017 via mobile

M Italian is owned by the same group that owns the Burntwood Taverns, so it could be considered a chain restaurant. We went on a Saturday and were seated around the fire pit, which, while a bit awkward, was interesting until one of the servers...More

1  Thank mom44003
Burntwood T, Manager at M Italian, responded to this reviewResponded 2 November 2017

mom44003, We appreciate you taking the time to send us a review about your most recent experience. I want to sincerely apologize that your experience was unsatisfactory. We as a company strive to exceed guest expectations, and provide guest focused and chef driven dining experiences....More

Reviewed 26 October 2017 via mobile

I have eaten here three different lunch times and the crowds were there en masse. Because of the design of both the building and the semi-alfresco “outer” dining area, the noise level is horrendous unless one is conversing with someone immediately next to them. The...More

Thank Larry M
Burntwood T, Manager at M Italian, responded to this reviewResponded 2 November 2017

Larry, Thank you very much for taking the time to write a review about your most recent experiences. I am glad that you have enjoyed your food during your past visits, however I apologize that the atmosphere hinders your dining experience. I’d love for you...More

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Questions & Answers
Bill_S259
18 November 2015|
Answer
Response from Ken H | Reviewed this property |
I walked over and asked them and was told that, yes the patio is open year round. They have heaters in the ceiling, a fire pit and some sort of thick clear plastic or glass to enclose the patio from the outside elements.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Business meetings, Kids, Special Occasion Dining, Bar Scene, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 22 W Orange St, Chagrin Falls, OH 44022-2758
  • Location: United States  >  Ohio (OH)  >  Chagrin Falls
  • Phone Number: +1 440-247-7474
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