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Bad vibes, miserable landlord, didn’t engage in any eye contact or interaction.. watched him being rude to customers approaching the bar.
If you cant engage in asking your customers if they are enjoying themselves what is the point in being in this line of work?...Though i appreciate you are working in difficult circumstances you should be putting on a friendly face for your customers.
Watching him stomp around makes you feel very uncomfortable.
Well done to the waitresses, you are doing a great job under the circumstances and working with a miserable boss.. watching how he interacted with you all too, wow!
will not be returning!!
Two guests staying for the weekend we got talking to also experiencing a very poor service from the time they arrived.
People are trying to enjoy happier times and you come away for the weekend to be greeted with this kind of hospitality..More
I have been for a meal and the service through from arriving to the meal itself is worthy of a mention. The meal itself was first class and well worth the money. A thoroughly enjoyable experience given the current restrictions. A special mention to the...staff who were ALL friendly and attentive.More
Despite COVID restrictions the experience was great. The ordering system is a little tricky to figure out. You must use their wifi and website to order. However the service was quick, tables clean and food good.
Would say the fish and chips are extremely good...for price. The steak burger is tasty but would benefit from a closer match in size between burger and bun. The burger is thick so leaves the edge of the bun bare. Other than this nitpick it can’t be faulted. I will be going back.More
We booked a last minute 2 night stay at the Bulls Head. Perfect location for loads of walks. Food was very good. Room was spacious and lovely and clean and the shower was fantastic. Breakfast was cooked to order and portions were very generous. Will...definitely stay here again.
One small thing to note but wouldn’t put us off is that the road outside gets quite busy of a morning and can be quite noisy with the windows open. However, earplugs are provided if this is an issue for you. We never needed them as it was quiet overnight and we are early risers anyway.
Food was OK, although food arrived quite quickly my husband's ham and cheese sandwich was served on brown instead of white bread and only two fish fingers in my sandwich. Drinks took 30 minutes to arrive after ordering. Staff were not very helpful at all...and looked annoyed if you asked them any questions.More
My husband and myself had a delicious fish finger sandwich at the Bull’s Head after a six mile walk around Castletown. Service was quick and friendly. We sat outside enjoying the sunshine with beautiful views and our border terrier. Also inside at certain areas it...is dog friendly, but the weather was too good to sit inside. I will definitely visit again.More
We only stopped for a drink. Service is all via QR reader on your phone to order and pay. This may not be helpful for some, indeed we saw a couple that could not utilise this service. Staff were friendly and helpful and usual value,...£11.75 for a pint of Morretti and a 250ML Sauvignon Blanc.More
I don't live in Castleton but when we've been to the Bull the staff have always been friendly and efficient. Have you thought about telephoning Castleton's Tourist Information Centre on 01629 816572 to see if they can shed... More
I don't live in Castleton but when we've been to the Bull the staff have always been friendly and efficient. Have you thought about telephoning Castleton's Tourist Information Centre on 01629 816572 to see if they can shed any light?
Response from CP1966942 | Reviewed this property |
After a great Friday service and a 5* review that's yet to be published at the time of writing this one, an appalling Sunday treatment at this place. Arrived at 1930 to be told no food despite their own sign showing service... More
After a great Friday service and a 5* review that's yet to be published at the time of writing this one, an appalling Sunday treatment at this place. Arrived at 1930 to be told no food despite their own sign showing service to 8pm. No apology and no chnace to influence. Just there's 'No food we have closed the kitchen'. People clearly just been handed their meals and lots of meals being eaten. I mentioned the 8pm end time painted on the blackboard but was shown the 'subject to change' notice. Well it works both ways, and so you must accept from me a 1* service score for that piece of jobsworthness. The lovely 1530 retaurant nearby benefited. Clear now why this is low down the list of places to visit in Castleton.