We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


424 Russ Ave, Waynesville, NC 28786-2970
+1 828-456-2888
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent25%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible11%
Travellers talk about
“salads” (9 reviews)
“fast food” (8 reviews)
Restaurant Hours
American, Fast food
424 Russ Ave, Waynesville, NC 28786-2970
All Details
Write a Review
Reviews (43)
Traveller rating
Traveller type
Time of year

1 - 10 of 43 reviews

Reviewed 1 week ago

Zaxby's in Waynesville is a great choice! I eat at this restaurant several times in a month. Zaxby's customer service is like no other place you might chose! Senior citizens are given a free drink. So many local people eat here, so you will find...More

Thank BigStomp
Reviewed 26 May 2017

We have gone through the drive thru twice now and I really don't think we will go back to that Zaxbys. We have asked twice for Zaxbys sauce, the last time I asked for extra and we never even got ANY sauce. The chicken was...More

Thank Mootheart
Reviewed 20 April 2017

The gentleman (Patrick) at the counter noticed I couldn't see the wall menu well, he gave me a paper menu to look at - real nice of him. Jen was my cashier and she was super friendly and helpful - as this was my 1st...More

Thank SunnySJones
Reviewed 10 April 2017

Zaxby has established a strong local reputation for good food and good services. Prices are reasonable and locals have supported it since opening.

Thank Charles A
Reviewed 21 January 2017

Great chickens plates for the whole family. From salads to boneless chicken wings. It the place to go in waynesville north Carolina.

Thank frogpondgirl
Reviewed 3 January 2017

This place is hometown friendly providing many opportunities for local orgs to raise money. The chicken is always good and have never had bad service.

Thank Jon S
Reviewed 9 November 2016

This is a great place to pick up a quick meal. It is always clean and the food is great. The people are also very nice.

Thank Michael G
Reviewed 7 November 2016

The few times I have been in here the food has been good but the restaurant was dirty and cold. I have eaten there at lunch and late night dinner.

Thank Jill A
Reviewed 5 October 2016

Great food and service. Nice place to stop and get a quick meal without paying a fortune out. Chicken and lsaw are the best. I would personally recommend Zaxbys.

Thank Toby F
Reviewed 31 August 2016

Food is good but I have eaten at Zaxby's later at night and found the Employees are not very friendly and are even rude. Tables are always dirty. I rarely see them wiping tables off. I usually have to use a napkin and wipe them...More

Thank joanrdh21
Nearby Restaurants
Angelo's Family Pizza
242 reviews
.40 km away
Jack the Dipper Ice Cream Parlor
108 reviews
.16 km away
Fat Buddies Ribs & Barbecue
238 reviews
.23 km away
Kobe Express
57 reviews
.21 km away
Nearby Attractions
Haywood Arts Regional Theater
81 reviews
1.51 km away
The Mahogany House Art Gallery & Studios
33 reviews
.70 km away
Cedar Hill Studio & Gallery
12 reviews
1.40 km away
A Cat In The Attic Treasures & Treats Antiques Towne Square
9 reviews
1.01 km away
Questions & Answers
Get quick answers from Zaxby's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 424 Russ Ave, Waynesville, NC 28786-2970
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Waynesville
  • Phone Number: +1 828-456-2888
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing