We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


329 Franklin Plaza Dr, Franklin, NC 28734
+1 828-369-7462
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent12%
  • Very good8%
  • Average12%
  • Poor20%
  • Terrible48%
3 Jul 2018
“Typical forget most of tour order”
19 Nov 2017
“Worst mcdonalds ever!!!”
Open Now
American, Fast food
329 Franklin Plaza Dr, Franklin, NC 28734
All Details
Write a ReviewReviews (24)
Traveller rating
Traveller type
Time of year

1 - 10 of 24 reviews

Reviewed 3 July 2018 via mobile

Going thru Drive thru is a complete joke....both order taker and mgmt is too busy texting. Dont stop here better food and service is down GA road....what a joke

Thank James T
Reviewed 19 November 2017 via mobile

People having to get a refund for waiting so long, run by a entire group of sloths who could care less.

Thank Terry H
Reviewed 20 March 2017

Is there really anything else I can say? It was your typical McDonalds. It was clean and busy as usual.

Thank motogirl33
Reviewed 28 November 2016

McDonalds - it is what it is. However, this particular restaurant needs a deep, thorough cleaning. It just seems grungy throughout. The other McDonalds in town is not much better.

Thank Michael H
Reviewed 15 November 2016

We ate breakfast here the first morning of our trip. It was very busy but the staff handled it very well and the service was good. We were pleased with the food and the quick service. This allowed us to start our day and accomplish...More

Thank ruthfowler2010
Reviewed 29 August 2016

Went through the drive through lane and ordered a tea, soft drink and a large fry. After paying at the window, was asked to pull forward and wait for the fries to be cooked. Waited for about 10-15 minutes and watched 4-5 vehicles pull up,...More

Thank Eddie W
Reviewed 12 August 2016

food served fast, already made. dry bread, old cold burgers. cashier did serve us friendly and gave a child a toy

Thank GlenLynn
Reviewed 19 July 2016 via mobile

I really don't know where to start on this location and how filthy it was. There was literal trash everywhere in the restaurant. The service was rude and the fries were cold. They were out of shakes . I would not return here. I assume...More

Thank Crafty_Beer_Mermaid
Reviewed 11 November 2015

I can't believe the heath department allows this place to stay open....Take my advise and go anywhere else.....Dirty, and the restaurant stinks...

Thank gary463
Reviewed 27 September 2015 via mobile

This restaurant was a let down to say the least. The floors were filthy, the restrooms were disgusting and the odor inside the place was less than appetizing. All of the service counters were nasty and no napkins could be found. Seriously, close this place...More

Nearby HotelsSee all 12 hotels in Franklin
Microtel Inn & Suites by Wyndham Franklin
885 reviews
.31 km away
Haven's Budget Inn Motel
18 reviews
2.50 km away
Carolina Motel
334 reviews
2.75 km away
Sapphire Inn
66 reviews
3.37 km away
Nearby Restaurants
Fat Buddies Ribs & BBQ
437 reviews
.59 km away
450 reviews
.20 km away
Rizzo's Bakery and Bistro
49 reviews
1.17 km away
90 reviews
.45 km away
Nearby Attractions
Smoky Mountain Center for the Performing Arts
151 reviews
.30 km away
Big Laurel Falls
31 reviews
1.22 km away
The Factory Franklin
165 reviews
.42 km away
Franklin Golf Course
7 reviews
.66 km away
Questions & Answers
Get quick answers from McDonald's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating
Open Hours
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
00:00 - 00:00
Location and Contact Information
  • Address: 329 Franklin Plaza Dr, Franklin, NC 28734
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Franklin
  • Phone Number: +1 828-369-7462
Come visit us at 329 Franklin Plaza in Franklin. McDonald's is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you're looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald's has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald's App today!
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing