We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

411 West Italian Cafe

411 W Franklin St, Chapel Hill, NC 27516-2314
+1 919-967-2782
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent45%
  • Very good36%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“brunch” (22 reviews)
“pasta” (67 reviews)
“pear salad” (10 reviews)
Closed Now
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
€€ - €€€
411 W Franklin St, Chapel Hill, NC 27516-2314
All Details
Write a ReviewReviews (400)
Traveller rating
Traveller type
Time of year

21 - 30 of 398 reviews

Reviewed 24 February 2018 via mobile

It has been 3 months since our first visit to 411. We enjoyed it so much that on this trip to Chapel Hill it was our first choice for our first night in town. It was not until half way through the meal that we...More

Thank Gene C
Reviewed 12 February 2018 via mobile

Been searching for an Italian Restaurant near UNC that serves good “normal” Italian dishes. By normal I mean not modernized. Finally found one! Food was, overall, very good. Two of us had sausage penne, one had lasagna and the other had steak. Good reviews from...More

Thank philk387
Reviewed 10 February 2018

This restaurant in downtown Chapel Hill is always busy and has great food. We have gone there a number of times and have always just been impressed with the food and its presentation. However, because the restaurant is always very busy, the service is spotty...More

Thank donjskiba
Reviewed 5 February 2018 via mobile

Visited for first time on a recommendation. Good service, but portion size was small. One of our party wanted plain pasta and red sauce. Ordered the meatballs and capellini with servers recommendation. $ for a child size portion of pasta was ridiculous. Although rest of...More

Thank CentralPATravelmom
Reviewed 3 January 2018

We recently got takeout at 411 West and after a hour and half drive it was still delicious. They have changed their spaghetti to some lasagna shaped noodle. I think I like the spaghetti noodle better but it was still tasty. Loved the lemon linguine...More

Thank b_arnold1976
Reviewed 21 December 2017 via mobile

411 west rarely disappoints. Excellent italian in a casual setting Don’t miss the basil pesto dish with shrimp. Good value and excellent offerings. Wine list is solid and pricing reasonable.

Thank lainek804
Reviewed 6 December 2017

A restaurant sets its mood or ambience with the greeting and serving staff, and 411 rarely disappoints. Other things equal, Good server training + thoughtful servers makes for an enjoyable meal. Adding a nice mix of appetizers, salads, entrees and desserts just rounds it out...More

Thank Dave S
Reviewed 28 November 2017

On Black Friday it was difficult to find a place for dinner without having a reservation. We were lucky enough to give 411 a try as walk-ins and were delighted with the service and the food. The artichoke dip was served with toasted pita wedges...More

Thank Gene C
Reviewed 19 November 2017

We split a pizza and brussel sprout appetizer and it was plenty. Love the bartender and his dry humor. Close to the Franklin.

Thank EDDY-H
Reviewed 17 November 2017

Been there in the past this time for a family occasion, always consistent, attentive service, servers know the menu, wine selection well thought list to compliment the cuisine.

Thank John W
Nearby HotelsSee all 18 hotels in Chapel Hill
The Franklin
751 reviews
.15 km away
AC Hotel Chapel Hill Downtown
61 reviews
.40 km away
Hampton Inn & Suites Chapel Hill/Carrboro
845 reviews
.54 km away
The Carolina Inn
1,646 reviews
.66 km away
Nearby Restaurants
Mediterranean Deli & Catering
737 reviews
.09 km away
211 reviews
.09 km away
Lantern Restaurant
367 reviews
.06 km away
Kipos Greek Taverna
324 reviews
.13 km away
Nearby Attractions
28 reviews
.54 km away
The Artscenter
24 reviews
.61 km away
7 reviews
.54 km away
Ackland Art Museum
120 reviews
.64 km away
Ask a question
Questions & Answers
28 January 2018|
AnswerShow all 2 answers
Response from Scarlettsville | Reviewed this property |
They take reservations and I would certainly recommend booking as soon as possible. Enjoy!
28 January 2018|
AnswerShow all 2 answers
Response from b_arnold1976 | Reviewed this property |
411 West accepts as many reservations as possible while reserving a number of seats for walk in customers. Reservations can be made by phone (919-967-2782) during regular business hours for parties of all sizes. We try to... More
9 June 2016|
AnswerShow all 9 answers
Response from doyouneedme | Reviewed this property |
They have a carpark right B-side the restaurant and if that doesn't work in the evenings they have valet parking in the town
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$30 - US$30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Dining
Good for
Business meetings, Special Occasion Dining, Groups, Romantic, Kids, Child-friendly
Open Hours
10:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 22:30
11:30 - 22:30
Location and Contact Information
  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: +1 919-967-2782
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing