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Puerto Nuevo Restaurant

€€ - €€€Mexican, , Latin
2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604-7245
+1 828-898-3332
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  • Excellent55%
  • Very good29%
  • Average9%
  • Poor5%
  • Terrible2%
Travellers talk about
“guacamole” (58 reviews)
“fajitas” (39 reviews)
“bean dip” (7 reviews)
Closed Now
All hours
Mexican, Southwestern, Latin, Vegetarian Friendly, Vegan Options, Gluten Free Options
€€ - €€€
2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604-7245
All Details
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Reviews (386)
Traveller rating
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Time of year

1 - 10 of 383 reviews

Reviewed 1 week ago via mobile

This was our first time eating here even though we visit the area regularly. Our server seemed very uninterested in working and less than friendly, bordering on rude. The food is good but not so great ri outweigh the very poor service.

1  Thank GatorTraveler2011
Reviewed 1 week ago

Great food and at good and fair prices. They have a Salsa bar that is all home made and wonderful. Service can be hit or miss. If you come in with a large group over 12, be prepared to be jammed at one table. Not...More

Thank Debbiemco
Reviewed 1 week ago

My Husband and I have dined at many Mexican Restaurants and I must say Puerto Nuevo is Absolutely one of the Best ( 5 *'s).

Thank Jeni D
Reviewed 1 week ago

Salsa bar with several very good varieties. I had the La Major..one chalupa, one chile relleno, one burrito, not bad at all. My wife had the fried shrimp. We were very suprised how good they were.

Thank Gsueagle
Reviewed 1 week ago

Generous portions of mediocre food at a reasonable price. Ordered medium size frozen margaritas( they were between $11-$13 each,dont remember exact price) for my husband and I. No tequila in it. I told my waiter and he got the manager. Manager listened to my complaint...More

1  Thank Renee617
Reviewed 3 weeks ago via mobile

We have never been crazy about the food here. In fact we really didn't want to go this time, but friends asked us to so we did. The food was so much better than past visits. Our enchiladas were delicious. Everything was hot and fresh....More

Thank Patty B
Reviewed 3 weeks ago via mobile

I usually love eating at both restaurants in Boone and Banner Elk. With that said, I really feel that I should be able to get Mexican guacamole made for me, the paying customer, WHENEVER I want. Not just when “the person” is here. How does...More

Thank soyvickik
Reviewed 11 October 2017 via mobile

We have two Mexican restaurants in Banner Elk, but this is the one you want to go to! Beautiful atmosphere, and food is on point. They have a salsa bar and option for fresh guacamole made right at your table. I love the Carnitas but...More

Thank Cassie S
Reviewed 11 October 2017

Before you yell at me I know Banner Elk is not in the middle of no where, but it is farly remote as far as selection of restaurants go. There just are not a bunch of options in this area. I came to the restaurant...More

Thank billmc33
Reviewed 8 October 2017

My family and I stopped in on a day trip. Thankfully we were pretty hungry. Two family members got the combination plate. It is actually two plates! Huge portions! I ate of the ala carte menu, and was full with two items. I was disappointed...More

Thank Lois P
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Questions & Answers
Gaby B
14 June 2017|
AnswerShow all 2 answers
Response from gsweitz | Reviewed this property |
No sushi.
roy s
16 July 2016|
AnswerShow all 8 answers
Response from David G | Reviewed this property |
Don't know, we've never waited to be seated.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Child-friendly, Kids, Bar Scene, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604-7245
  • Location: United States  >  North Carolina (NC)  >  North Carolina Mountains  >  Banner Elk
  • Phone Number: +1 828-898-3332
  • E-mail
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