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Protocol Restaurant

6766 Transit Rd, Williamsville, NY 14221-7226
+1 716-632-9556
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  • Excellent56%
  • Very good24%
  • Average4%
  • Poor8%
  • Terrible8%
Travellers talk about
“seafood” (22 reviews)
“filet” (10 reviews)
“jambalaya” (2 reviews)
All hours
American, Seafood, Gluten Free Options
€€ - €€€
6766 Transit Rd, Williamsville, NY 14221-7226
All Details
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Reviews (124)
Traveller rating
Traveller type
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1 - 10 of 124 reviews

Reviewed 4 days ago via mobile

I stayed in a hotel that advertised shuttle service to / from the hotel and a bar / lounge that served food. Well that didn't happen. So I decide to walk to nearby restaurants and check them out. Protocol restaurant is a diamond. Excellent seafood...More

Thank Jerry S
Reviewed 4 June 2017 via mobile

Good place for a business lunch. Nice selections on the menu. You can eat healthy and the fish is fresh. Not a busy spot so you can have a nice discussion.

Thank CDR1959
Reviewed 22 May 2017

Heard so many good things about this restaurant so it was disappointing to find none of those things heard were true. The food for the price was average at best...the wait times between courses were very long. Would not go back or recommend to anyone.

Thank piekarski123
Reviewed 15 May 2017

It's been awhile since we've been here. made reservations on Open table for 7pm and arrived at 6:30 pm so we could have a drink at the bar. They were able to seat us right away. they were extremely busy with graduation dinners and a...More

Thank Kelly32
Reviewed 14 April 2017

First went to Protocol with a women's group shortly after I moved to Buffalo. It was excellent I have been to several restaurants since but haven't found anything as good. I have gone again with friend and with family. I have never been disappointed. I...More

Thank carole a
Reviewed 5 April 2017

Meal we had was very good...small plate...not inexpensive but if good it is OK. Service was mediocre.

Thank oureaglesnest
Reviewed 31 March 2017

My mother and I love trying new places during restaurant week in Buffalo so after reviewing menus online we tried Protocol. Great location, plenty of parking, lovely atmosphere, and good customer service. Unfortunately, the seafood diavolo that I tried (which was generous with oversized shrimp,...More

Thank nmercer75
Reviewed 27 March 2017

We were very happy with the Protocol Restaurant for the buffet. Everything was set nicely. All our guests praised the food and the service. Would definitely have another function there. Joan

Thank Jo R
Reviewed 14 February 2017 via mobile

Have been a returning customer for many years. Great food in a friendly atmosphere from a long established family owned restaurant and banquet facility. Would recommend highly.

Thank mjbBuffalo_NewYork
Reviewed 24 January 2017

Family dinner here with 20 people. Service was pretty good for a party that large. Enjoyed the stuffed peppers, and clams casino appetizers. Had the petite filet and shrimp dinner. It was delicious. The beef was cooked perfectly. Place was very busy.

Thank kkm68
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Questions & Answers
23 August 2016|
AnswerShow all 5 answers
Response from dan66-8270 | Reviewed this property |
no music or any entertainment that I'm aware of
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Restaurant Details

Rating summary
  • Food
  • Value
Dinner, Lunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television
Dining Style
Casual Elegant
Good for
Child-friendly, Business meetings, Groups, Special Occasion Dining
Open Hours
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
11:00 - 22:30
16:30 - 22:30
Location and Contact Information
  • Address: 6766 Transit Rd, Williamsville, NY 14221-7226
    (I-90 NYS Thruway)
  • Location: United States  >  New York (NY)  >  Williamsville
  • Phone Number: +1 716-632-9556
  • E-mail
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