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Benihana

920 Merchants Concourse, Westbury, NY 11590-5199
+1 516-222-6091
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Overview
  • Excellent23%
  • Very good33%
  • Average21%
  • Poor13%
  • Terrible10%
5 days ago
“My Father’s Day meal”
7 Apr 2018
“Great place to take your family and friends. Food is great and fun place”
Closed Now
Hours
CUISINES
Japanese, Sushi, Asian, Vegetarian Friendly
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
920 Merchants Concourse, Westbury, NY 11590-5199
All Details
Write a ReviewReviews (65)
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1 - 10 of 61 reviews

Reviewed 5 days ago via mobile

We made a reservation for 6:30 and even though we were 40 minutes early we were seated at 6:30, which I did not mind. The restaurant has about 12 hibachi table and in my count 5 chefs that day. We had an older Asian chef....More

Thank JBartlett1
Reviewed 8 April 2018 via mobile

The original management team running this restaurant 5 years ago ran this place well. They are no longer here. If corporate took care of these gentlemen, this restaurant would be run better!

Thank sushiguy79
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 10 April 2018

On behalf of our team here at Benihana, we would like to thank you for taking the time to provide us with feedback. We will be sure to share it with our Guest Relations Team.

Reviewed 7 April 2018

I have been bringing my children here for their birthdays since they were 5 years old. It has become a tradition and i always know that they will eat well here. They love the food and really love watching them cook it. It a fun...More

Thank Shpresa N
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 9 April 2018

Shpresa, On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

Reviewed 5 April 2018

We ordered fried rice from there my granddaughter was eating her rice and found a thumbscrew, we called not one of there management ever responded to us only said manager will be there tomorrow, tomorrow came and went it’s a shame we as family go...More

Thank 156marilynd
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 6 April 2018

Marilyn, we apologize for the inconvenience. Can you please fill out our online contact form so we can follow up? benihanalistens.smg.com/

Reviewed 28 January 2018 via mobile

Family of 5 had dinner. As always the food was great. The service was fair and were treated kindly. I believe it would've been better had we arrived earlier in the evening. The staff seemed tired and the bar closed before we were served dinner.More

Thank Dre22
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 29 January 2018

Dre, we apologize for this disappointing experience. If you have not done so already, please contact Guest Relations via benihanalistens.smg.com/. Our team would love to follow up with you. Your feedback helps us to make improvements. Thank you for taking the time to share your...More

Reviewed 20 January 2018

Had reservations and we were seated promptly but it took over 45 minutes for the waitress to even start service. Not a cheap restaurant but enjoyable evening mediocre serviceMore

Thank Donna C
Benihana M, Guest Relations Manager at Benihana, responded to this reviewResponded 23 January 2018

Donna, we apologize for this disappointing experience. If you have not done so already, please contact Guest Relations via benihanalistens.smg.com/. Our team would love to follow up with you. Your feedback helps us to make improvements. Thank you for taking the time to share your...More

Reviewed 29 December 2017 via mobile

Hadn't been to a Benihana in many years and it hasn't changed, which is great. Food was truly awesome and the chef was good as Well.

Thank Soave M
Reviewed 1 December 2017 via mobile

My husband and I had lunch here and thoroughly enjoyed it. The food was fresh, cooked perfectly and we both commented numerous times how good the meal was. We hadn't been to a Benihana's in quite some time, but will be looking up the closest...More

Thank cwest8
Reviewed 6 September 2017 via mobile

Every year we go to Benihana, my daughter's choice for her birthday dinner. As usual, our Chef was friendly, was entertaining and our dinner was DELISH!

Thank Nanette T
Reviewed 20 July 2017

I have always been a fan of Hibachi and all the silliness that goes with them. Who doesn't want to laugh with the guy cooking your food. Unfortunately, this location no longer feels like fun. The chef was going through the motions, but there was...More

1  Thank sue5290
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$30
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Takeout
Dining Style
Casual Dining
Good for
Kids, Groups, Child-friendly
Open Hours
Sunday
12:00 - 22:00
Monday
11:30 - 14:30
16:30 - 22:00
Tuesday
11:30 - 14:30
16:30 - 22:00
Wednesday
11:30 - 14:30
16:30 - 22:00
Thursday
11:30 - 14:30
16:30 - 22:00
Friday
11:30 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: 920 Merchants Concourse, Westbury, NY 11590-5199
    (Old Country Rd)
  • Location: United States  >  New York (NY)  >  Long Island  >  Westbury
  • Phone Number: +1 516-222-6091
Description
Prepare for a dining experience unlike any other. Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice through tender steak and juicy chicken. Take in the aroma of sizzling shrimp, lobster and savory vegetables. Or visit our sushi bar, where your sushi chef will prepare fresh nigiri, sashimi and specialty rolls, all with the same flair that made Benihana a legend in Japanese cuisine.
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