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1612 Palisades Ctr Dr, West Nyack, NY 10994-6206
+1 845-727-1000
10:00 - 22:00
Closed now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:30
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155 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

For a Monday night at The Palisades Mall this was the best option. No line for a table. Service was good. I had a salad from the "skinnilicious" menu. My son had penne pasta with chicken. Everything was very good !! No dessert tonight. Needed to shop!

Thank Jane P
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The service and food was extremely well. The waitor told us about the specials of the day and recommend some dishes. The food was hot and very tasty when it came out. He checked on us from time to time.

Thank Sarah R
1 review
Reviewed 11 March 2017 via mobile

I would rate this 0 stars if I could. Our order got messed up more than once for 4 different orders. We didn't even get a discount. I'M NEVER COMING BACK!!! They even charged us for the photo down below.

Thank jake13131313
Chester, United Kingdom
Level Contributor
11 reviews
7 restaurant reviews
Reviewed 23 February 2017

I think I am one of a few people who come to NY and loose weight! My secret weapon is evening meals at the Cheesecake Factory eating their Skinnylicious Menu. I have tried more than a dozen entrees or salad mains. All have been satisfying and above all tasty. The only disappointing one was the Fresh Vegetable salad. My favorite... More 

Thank thehudsonsxx
Rockland County, New York
Level Contributor
11 reviews
5 restaurant reviews
Reviewed 20 February 2017

I had avoided this place for a while because I thought the whole menu would be in line with the artery-clogging cheesecake so prominently displayed at the entrance. But some friends persuaded me to give it a try, and I'm glad I did. The menu is a book, and on page 17 or so you can find some pretty good... More 

Thank Casualhiker22
Stamford, Connecticut
Level Contributor
187 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 9 February 2017

but the service is lackluster. Our table appeared to be serviced by two servers and then rarely saw either for the rest of the meal. When an appetizer was brought to our table we had to flag down someone to give us a set up so we could eat properly.

Thank h0ylandm
Orangeburg, New York
Level Contributor
10 reviews
Reviewed 3 February 2017

I was dying for a lovely piece of strawberry cheesecake...I went out of my way to stop here....I couldn't believe I actually spent $8.86 for one SMALL tiny piece...when I landed home...it was OLD ...sides were hard. I actually threw in garbage but took out and returned for the principle...The manager John was so nasty....telling me I ate the slice...so... More 

Thank Eileen3kids
White Plains, New York
Level Contributor
102 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 22 January 2017

Sorely disappointed to lunch there today, finding piles of paper in the women's lav during lunchtime, no TP, oily floors in the restaurant itself, and grit in my salad. No, more food from your kitchen would NOT make it better, despite an attentive waiter. I spoke to the manager, who was perfectly calm, but not apologetic. Sorry, but it's gone... More 

Thank LAMarrero
Florida, New York
Level Contributor
6 reviews
5 restaurant reviews
Reviewed 22 December 2016 via mobile

I absolutely have nothing to nitpick about. The food was great the service was spot-on I would most certainly recommend coming here oh yeah let's not forget the cheese cake.

Thank jonfour78
Madison, New Jersey
Level Contributor
52 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 18 December 2016 via mobile

The first course came cold as it probably stood on the counter for 15 minutes. Then it took 30 min to get the main course and it came with the wrong dishes.

Thank Rhashmo2

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, International, Gluten Free Options, Vegetarian Friendly
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
10:00 - 22:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 00:30
11:30 - 00:30
Location and Contact Information
  • Address: 1612 Palisades Ctr Dr, West Nyack, NY 10994-6206
  • Location: United States  >  New York (NY)  >  West Nyack
  • Phone Number: +1 845-727-1000

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?