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Carrabba's Italian Grill

€€ - €€€
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3340 W Henrietta Rd, West Henrietta, NY 14623-3524
+1 585-292-6120
11:00 - 22:30
Open now
See all hours
Sun 11:00 - 21:30
Mon - Thu 16:00 - 22:00
Fri 16:00 - 22:30
Sat 11:00 - 22:30
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118 Reviews from our TripAdvisor Community

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Time of year
Showing 117: English reviews
Rochester, New York
Level Contributor
223 reviews
203 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 2 weeks ago

4 of us stopped here for dinner last night and everyone enjoyed their dinner. I had rigatoni with sauce and Italian sausage. Sauce was good, pasta was cooked perfectly but I counted only three small pieces of sausage. My other half had veal masala and said it was very good but very small portion. Other friends had lasagna and linguini... More 

Thank timvf101
Lima, Peru
Level Contributor
166 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 143 helpful votes
Reviewed 3 weeks ago

Rochester is not famous for its restaurants and we go there quite often because my son studies there so one night we had too choose and it was close and open. i have to say it is NOT bad but i was disappointed because i was expecting more. You have to go with an open mind and order Basics only!!... More 

Thank solei15
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

We hate that we let you down. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Rochester, NY". We can then correspond directly over email. Sincerely, Madeline Carrabba's Italian Grill More 

1 review
Reviewed 3 weeks ago via mobile

A delicious meal. Waitress was wonderful. Very pleasant atmosphere. We will dine here again and we highly recommend Carrabba's for your next dinning out event.

Thank Seary1
Niskayuna, New York
Level Contributor
90 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

I'm sorry but I found nothing special in Carrabba's that would get me to come back for seconds. The waitress had a bit of attitude. The drinks were ok and the food adequate. The price was ridiculous! Disappointment for sure. The mussels were quite tiny and the sauce was ok. Not overly flavorful. The temp in the restaurant bordered on... More 

Thank Krioux48
Rochester, New York
Level Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 2 March 2017

We celebrated a birthday at this restaurant the other night and absolutely enjoyed the meal. It’s not often that everyone in our group has an exceptional meal, but this night we all totally enjoyed the various dished we ordered. The appetizers were phenomenal; fried zucchini strips that just melted in your mouth and Shrimp sampi with and incredibly delicious sauce.... More 

1 Thank rnapier77
Rochester, New York
Level Contributor
108 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 25 January 2017

Our group was meeting for a lunch get together and there over 20 of us. We were seated at tables that were put together but the space was a bit cramped. The waiter and waitress were wonderful. Each took a side of the table to take orders, deliver the food and drinks. They were very attentive checking that everything was... More 

Thank Cherie1971695
Upstate NY
Level Contributor
33 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 17 January 2017

We were the first people seated for lunch that day. We were with another couple. After seating the four of us the host continued to seat other customers right next to us. The very first couple seated after us were seated right next to us...I was actually closer to one of them than the party I was seated with. By... More 

Thank JMCUpstateNY
Upstate NY
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 12 October 2016

Our go to place for dinner. No different this time. Early dinner time before a trip out of town. Service is dependable and good as is the food. We usually get the same meals and are always satisfied. How do they get those salad plates so cold-we swear that makes it that much better! I am always wondering if "the... More 

Thank nortonUpstateNY
West Henrietta, New York
Level Contributor
76 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 13 September 2016

Excellent italian dishes,bread and appetizers. Great service.food delivered hot...salads are cold and fresh. The hot baked bread and dipping oil are one of my favorites!

Thank Linda V
Albuquerque, New Mexico
Level Contributor
169 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
Reviewed 10 September 2016

Always go to a carrabas if one is close by as you know exactly the food and service quality at a really good price. Close to where we stayed but would drive to location if needed.

Thank peter e

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Rochester, Finger Lakes

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Italian, Gluten Free Options
Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Special Occasion Dining, Child-friendly
Open Hours
11:00 - 21:30
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 3340 W Henrietta Rd, West Henrietta, NY 14623-3524
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  West Henrietta
  • Phone Number: +1 585-292-6120

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
2 questions
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rochester new york
over a year ago
1 month ago

See all questions (2)

Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?