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Carrabba's Italian Grill

3340 W Henrietta Rd, West Henrietta, NY 14623-3524
+1 585-292-6120
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  • Excellent42%
  • Very good37%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“pasta” (20 reviews)
“bread” (17 reviews)
Closed Now
All hours
Italian, Gluten Free Options
€€ - €€€
3340 W Henrietta Rd, West Henrietta, NY 14623-3524
All Details
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Reviews (129)
Traveller rating
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1 - 10 of 128 reviews

Reviewed 2 weeks ago

this visit was really a disappointment . I have been here in the past and really liked it. this was very average, nothing special at all. lunch menu was very small, small portions. my soup was good, my sandwich half was a small meatball and...More

Thank kittenkutie
Reviewed 2 weeks ago

Carrabba's is my favorite restaurant of all the fine restaurants in the Rochester, NY area. I take my family and friends there for special occasions because you can depend on the food being very good no matter what you order. Your taste buds start reacting...More

Thank russdee56
Reviewed 2 weeks ago via mobile

We ate here with friends. They offer a great selection of dishes at reasonable prices. Even though it was busy our wait was short. The server was friendly and attentive. The manager stopped by to check on us. The food was great and the noise...More

Thank Steve T
Reviewed 3 weeks ago via mobile

Date night Italiano. Carrabba's entrees never disappoint. Yes it can be very busy and why not? Evening out with my honey. We came at the end of the dinner rush. Our meals Pollo Rosa Maria for my husband and Shrimp & Linguine for me, did...More

Thank Andrea B
A TripAdvisor Member
Reviewed 2 September 2017 via mobile

Very wonderful evening for service and drinks at bar waiting for a table to a complete delicous dinner and SUPERB service

Thank A TripAdvisor Member
Reviewed 2 September 2017

Lots of tables, lots of people, but good service and better-than-expected food. The soups were a little thin but well spiced and healthy ingredients. The fish was perfectly cooked if a little bland. The bread was crusty and warm, served with olive oil. Serving size...More

Thank David N
Reviewed 23 August 2017

Love the mussels but sometimes it tastes watered down so to speak. The red sauce is very good. I order the same entree a lot that I really like but sometimes lacks in amount of sauce that sits on the bottom of the plate or...More

Thank kmhub
Reviewed 11 August 2017 via mobile

We came in on a Monday night and had actually made a reservation on their no wait list for 6pm. We arrived on time and were promptly escorted to our table by the host. However, nearly twenty minutes passed by and not a single server...More

Thank uwgrimlock
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 14 August 2017

Hello We're sad your visit did not turn out as planned. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Rochester, NY". We can then correspond directly over email....More

Reviewed 7 August 2017

I have wanted to eat at Carrabbas for a very long time. We arrived at 6:00 PM and it was very busy. We wanted to have a drink at the bar before sitting down for dinner and the greeting staff told us there would be...More

Thank Alain L
Reviewed 6 June 2017

My wife and I each had the salad and small dish lunch special. Both our salads were fresh and delicious. Service was prompt and efficient.

Thank Terry B
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Questions & Answers
Kelly A
4 March 2017|
AnswerShow all 2 answers
Response from peter e | Reviewed this property |
Sorry just passing through do not know.
Deborah A
16 March 2015|
AnswerShow all 2 answers
Response from Connie T | Reviewed this property |
I don't recall a buffet. Sorry.
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Restaurant Details

Rating summary
  • Food
  • Value
Dinner, Lunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television, Highchairs Available
Good for
Kids, Child-friendly, Special Occasion Dining
Open Hours
11:00 - 21:30
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 3340 W Henrietta Rd, West Henrietta, NY 14623-3524
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  West Henrietta
  • Phone Number: +1 585-292-6120
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