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Abigails Restaurant

€€ - €€€
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1978 US Route 20, Waterloo, NY 13165
+1 315-539-9300
11:30 - 14:00
17:00 - 21:00
Closed now
See all hours
Sun 16:00 - 20:00
Mon - Fri 11:30 - 14:00
Mon - Sat 17:00 - 21:00
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150 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

I used to live here and we went to Abigails for a treat when I was younger. We move back to this area after 17 years and we went and I was not impressed at all! In my opinion it's very expensive and the food was not great at all. The atmosphere is very outdated very gross. I ordered a... More 

1 Thank Mary O
Puget Sound
Level Contributor
104 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 4 days ago NEW

The map from Google shows Abigail's north of US 20 on NY 414. This is mistaken. Abigail's is adjacent to the Microtel on US 20. Additionally, either both are in Waterloo or both are in Seneca Falls but it is hard for the more easterly Abigail's to be in Waterloo while the more westerly Microtel is in Seneca Falls. I... More 

Thank Recumbent_Tourist
Elizabeth C, Manager at Abigails Restaurant, responded to this review

Recumbent_Tourist, THANK YOU, THANK YOU, THANK YOU for your wonderful review and praise! I am so pleased to hear that you enjoyed your lamb chops and that they were perfectly prepared and that you saved enough room to enjoy a piece of our Caramel Apple Granny Pie. From your review, it seems that you eat out quite a bit, and... More 

Auburn, New York
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Great lunch buffet. good selection and well prepared.Price is right. Nice ambiance. Salads.make your own, plus prepared salads. Hot items, at lest three selections.

Thank HMM161
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

We returned to Abigails because we were in the area. Although i wasn't impressed by the first visit i was willing to give it s second chance. We arrived close to 8 and the dining room had few guests. We were promptly seated and the waitress soon after arrived. Dinner was very good. The seafood pasta was plentiful and tasteful,... More 

Thank Milardo
Elizabeth C, Manager at Abigails Restaurant, responded to this review

Milardo, Thank you for your feedback and for taking the time to write a review. I am very glad that you were willing to give us a second chance to make a "first impression"! We look forward to serving you again in the future. Should you ever have any concerns about your visit(s) or feedback you would like to share,... More 

Level Contributor
21 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 17 April 2017

I had the ziti with sausage. Sauce tasted like it was Hunt's out of the can. Very unimpressive. Nice wait staff. Good drinks. The salad bar was wonderful.

Thank DollyNcUsa
Elizabeth C, Manager at Abigails Restaurant, responded to this review

DollyNcUsa, Thank you for sharing your feedback with us. I am surprised to hear that you thought our sauce tasted like it was out of a can because we make our sauce fresh daily. I am certainly glad that you enjoyed the salad bar and drinks, and that your server was attentive and nice. Again, thank you for your feedback.... More 

Seneca Falls, New York
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 13 April 2017

Abigail's is a long-time staple in this beautiful town of Seneca Falls. It's well known for his lunch buffet and delicious vast menu choices. The atmosphere is very casual, warm and cozy, with a staff that is always pleasant, with top-notch service.

Thank Yaketty56
Auburn, New York
Level Contributor
34 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 11 April 2017

I have eaten at Abigails several times through the last few years and I have never been disappointed with anything served.

Thank lauralee882017
Elizabeth C, Manager at Abigails Restaurant, responded to this review

Lauralee882017, Thank you for taking the time to rate us and leave us a review. We are SO pleased to hear that you always enjoy your dining experience at Abigails. We would love to hear more about your experiences - what is your favorite thing to order, do you have a favorite table, etc. Please feel free to email me... More 

Wells, Vermont
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 4 April 2017

This is a nice, homey restaurant with excellent grilled dishes and friendly efficient staff. A sure bet for a family dinner or celebration.

Thank Marye7555
Elizabeth C, Manager at Abigails Restaurant, responded to this review

Marye7555, We are so glad to hear that you enjoyed your Lamb Chops! We love getting positive feedback from our guests :) We certainly hope you think of us next time you are looking for a place to have a family dinner or celebration, as you mentioned. Looking forward to seeing you soon. More 

Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 19 March 2017

Wait staff was friendly and attentive. How ever the food did not live up to the reviews. One of my guests loves liver and onions and decided to order as it is not often on menus. What a disaster, tough and over cooked to the point of being hard. Last visit for us.

Thank EastonLinda
Elizabeth C, Manager at Abigails Restaurant, responded to this review

Linda, I am so sorry to hear about your recent experience at Abigails Restaurant. Liver is usually one of our best entrees, so I am saddened and surprised to hear that it did not live up to your friend's expectations. I do hope that you reconsider and give us another opportunity to serve you and deliver the 5-star service and... More 

2 reviews
Reviewed 27 January 2017 via mobile

So disappointed in quality of lunch served at Abigail's today. Arrived shortly after 1:00 for lunch. Wondered why crowd was small compared to previous visits and soon understood why. All four of us opted for lunch buffet. Salad bar was basic but fresh. NE clam chowder was very strange. Instead of a milk base it was made with a yellow,... More 

Thank Kathy D
Elizabeth C, Owner at Abigails Restaurant, responded to this review

Kathy, Thanks for your feedback on your recent experience with our lunch buffet. Your satisfaction is always first and foremost, and we apologize if your experience was not up to our usual standards. We can assure you that all of the dishes we serve are freshly prepared, and we are very surprised to learn that you did not find some... More 

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$12 - US$25
American, Italian, Seafood
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Reservations, Outdoor Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups
Open Hours
16:00 - 20:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
11:30 - 14:00
17:00 - 21:00
17:00 - 21:00
Location and Contact Information
  • Address: 1978 US Route 20, Waterloo, NY 13165
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-9300
Prepare to be delighted!
Check out our full lunch menu and lunch buffet available Monday-Friday from 11:30am until 2pm.
Enjoy a family dinner or cozy dinner for two with a full menu including everything from pastas to seafood and burgers to steaks. Open nightly. Full bar available. Children's menu available.

Questions & Answers

Questions? Get answers from Abigails Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?