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2430 State Route 414, Waterloo, NY 13165-8443
+1 315-539-0807
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
New York City, New York
Level Contributor
4 reviews
Reviewed 17 April 2017

so clean and so quick! Right next to a few hotels and in the mall vicinity of the area. Great spot to grab a quick bite.

Thank Danielle A
Waterloo, New York
Level Contributor
155 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 23 October 2015

haven't been there for about a year...on my way to walmart i thought ..starving...i'll stop...the girl that waited on me kristina was awesome...cute, nice, helpful...very pregnant!!! i ordered taco bell...a young man handed me a tray - that was all sticky and dirty...yuck . ok i took the tray took everything off the tray and started eating my chalupa...yuck.. tasted... More 

Thank claudia f
Level Contributor
69 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 17 September 2015

It seems as if this particular restaurant has been updated! The staff is very attentive. The food is better than it was!

Thank Lisa R
Schenectady, New York
Level Contributor
154 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 12 August 2015

Didn't realize this place had such poor ratings when we decided to eat there. Honestly, food was alright. Some tables were cleaned, some were not. This location is actually a Taco Bell/KFC in one. I had the chicken, my husband had tacos. My chicken was good at the time, but I felt a little iffy later on, I think from... More 

Thank jennjenn85
Castlemore, Ontario, Canada
Level Contributor
45 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 20 July 2015

Got KFC from the drive-thru but this location didn't have any potato salad and the wait is really really long for a fast food place.

Thank Afreed M
Hartland, Michigan
Level Contributor
52 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
Reviewed 16 July 2015

Kids working at night were playing more than working Ordered $10 special, 8pc dark w/mashed potatoes and biscuits, original recipe Received (after 15 minute wait in drive through) 8pc dark extra-crispy w/nothing After being on road for 7 hours was too tired to go back for rest of order, then discovered extra-crispy which companion couldn't eat! I was VERY unhappy.

Thank Marikay C
Seneca Falls, New York, United States
Level Contributor
6 reviews
6 restaurant reviews
Reviewed 31 October 2014

This has to be the absolute worst location I have ever gone to. Short staffed most of the time which is probably the main reason my orders are usually wrong. Long waits ... out of chicken a couple times, lol. I didnt even frequent KFC that often anyway and I somehow ran into 2 instances of being out of chicken,... More 

Thank Bama500
Seneca Falls, New York
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 19 August 2014

This is a very dirty KFC. I have not been here to eat in a long time. I think its an awful place not to mention the service is very slow too!

Thank tmtyler44
Finger Lakes, New York
Level Contributor
174 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed 6 July 2014

The food is terrible. Chicken is so greasy, and the staff is over run by teens who could care less to be there. Every table was dirty. Won't be back.

Thank Angelize1999
Waterloo, New York
Level Contributor
56 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 7 April 2013

I don't know what is wrong with management but it appears that a bunch of kids without supervision are getting paid to do as little as possible. Every time I go there, something on my order is wrong and it takes FOREVER to get my order while kids stand around looking helpless and lost. Don't waste your time or money.

Thank slippednfell

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Restaurant Details

Rating summary
  • Food
  • Value
Fast food, American
Location and Contact Information
  • Address: 2430 State Route 414, Waterloo, NY 13165-8443
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Waterloo
  • Phone Number: +1 315-539-0807

Questions & Answers

Questions? Get answers from KFC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?