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The Willows

Certificate of Excellence
€€€€
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900 Culver Avenue, Utica, NY 13501
+1 315-765-0271
Website
Today
16:30 - 21:00
Closed now
All hours
Hours:
Tue - Sat 16:30 - 21:00
More Info
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87 Reviews from our TripAdvisor Community

Traveller rating
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Showing 87: English reviews
Frankfort, New York
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW via mobile

I have to correct an impression that was given by other reviewers about the service - we were a party of 5 and the service was excellent. It's a small dining area that fills up quickly, and I recommend reservations in advance. It was a leisurely dinner (if you want fast food, stick to Mickey Dee's) but the service was... More 

Helpful?
Thank FlyFishnFlyer
New York City, New York
Level Contributor
86 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 28 September 2016

Great Italian menu w/ several specials. Excellent servers; so nice & helpful with everything. Outstanding house-made desserts

Helpful?
Thank Harris S
Barneveld, New York
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 August 2016 via mobile

My husband and I went to The Willows for date night . We have never had anything but exceptional service and the food is hands down the best in central NY.

Helpful?
Thank justlyl
Whitesboro, New York
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 21 August 2016 via mobile

We went here based on recommendations and positive reviews on this site. Negatives - Waited over 30 minutes for drinks to come to our table ( 1 draft, lemonade, sparkling water and a soda ) We did not order appetizer and we still Waited over an hour for entrees. Very loud dining room Positives Friendly staff Food was very good... More 

Helpful?
Thank David D
Central New York
Level Contributor
47 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 July 2016 via mobile

We came here on this visit due to another local restaurant being completely incompetent. We knew if we came here it would be great...as it always is. The Willow's did not disappoint! Service is top notch and the food is outstanding. Best salmon in the area! Love it!!

Helpful?
3 Thank Michele0101
Herkim
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

The place is warm and inviting with a fireplace and fresh flowers everywhere. We had the place to ourselves as they were kind enough to open for our occasion! Our children had decorated with memorable photos and balloons,while thestaff had set up a large table for all of us and a great buffet table. The service and food was excellent!

Helpful?
2 Thank kathleenn707
New York
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 June 2016

This restaurant is our most favorite place to eat and we only go there for special occasions to keep it as special as it is. We try to get there once in the summer and once in the winter. The food is all cooked to order so be prepared to relax while you await the presentation of the meals. The... More 

Helpful?
4 Thank LovetoskiNewYork
Utica, New York
Level Contributor
118 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 15 June 2016

We all enjoyed dinners were played beautifully...and tasted excellent! Lamb, egg plant, chicken Brian ... all excellent! Wait staff superb! Definitely a must try!

Helpful?
3 Thank Kathleen C
New Hartford, New York
Level Contributor
235 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 23 May 2016 via mobile

Great food and service but had to wait 45 for a table. Excellent atmosphere. Especially loved the chicken riggies and the appetizers.

Helpful?
1 Thank Ann K
Utica, New York
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 May 2016

In addition to the regular menu there were 3 appetizer special features and a main course special feature. My meal was expertly prepared and exactly as requested. The service was prompt and friendly. The dining room was subdued and comfortable -- very pleasant. If you arrive a bit early, parking is easy; however, once the place starts to fill up... More 

Helpful?
3 Thank James C

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$10 - US$30
Cuisine
American
Meals
Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations, Private Dining
Good for
Romantic, Special Occasion Dining, Groups, Business meetings
Open Hours
Tuesday
16:30 - 21:00
Wednesday
16:30 - 21:00
Thursday
16:30 - 21:00
Friday
16:30 - 21:00
Saturday
16:30 - 21:00
Location and Contact Information
  • Address: 900 Culver Avenue, Utica, NY 13501
  • Location: United States  >  New York (NY)  >  Utica
  • Phone Number: +1 315-765-0271

Questions & Answers

Questions? Get answers from The Willows staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?