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Pronto Joey's

Certificate of Excellence
€€ - €€€
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6594 Thompson Rd, Upstairs, Syracuse, NY 13206-1307
+1 315-432-0620
11:00 - 21:00
Closed now
All hours
Mon - Thu 11:00 - 21:00
Fri 11:00 - 22:00
Sat 11:30 - 22:00
More Info
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110 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 110: English reviews
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This one of the best places to eat in Syracuse. The food is always great as well as the service. They will go out of there way to make sure your happy with your meal. The place is spotless and I'd recommend the chicken parm or the linguini with red clam sauce.

Thank Gmac50nc
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Not only has the food been consistently excellent year after year. The service is phenomenal! Jeanne is our favorite and our preferred waitress that we request on every visit. Rest assured, all of the girls are wonderful as well. They all worked there for as long as I've been going. Great atmosphere. Very reasonable!

Thank Cooze1
Syracuse, New York
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

As always the service (Jeannie) was exceptional and the food fantastic (Fried Fish Special) - price always wallet friendly!

Thank whamit
Syracuse, New York
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

My favorite dish at Pronto Joey's is the Chicken Françoise. Two nice sized chicken breasts are moist and tender, with a nice light batter. They are fried at just the right temperature; because they are beautifully crispy and without a trace of the oil. The lemon butter sauce is so fresh and flavorful. This all melts in your mouth with... More 

1 Thank hiacynthbouckett
Syracuse, New York
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

Jeannie has been our favorite server for 18 years. Cozy quiet atmosphere with great Italian food. We feel like family here. Always greeted warmly and treated like royalty. Joey's is child friendly, while still maintaining a quiet atmosphere to enjoy a lovely meal.

1 Thank boundtogoboogie
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I am never disappointed when I go upstairs at Joey's! Our server, Jeannie, was so kind and helpful in making recommendations. Our food was delicious, and we had an amazing time (as always). Can't wait to come back!

1 Thank Brittany R
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I wanted to go somewhere we had never been before to celebrate our special anniversary dinner. I had been to Joey's, downstairs for a few family events so we decided to give Pronto Joey's a whirl. We are so glad we did! Attentive, friendly staff, Genie was onpoint! Good classic Italian food and a romantic atmosphere. We will definitely return.

1 Thank tt5603
Canaan, Maine, United States
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

The staff is great, the food is great! Pleasant atmosphere. I have eaten here several times and it has never disappointed me

Thank John M
Lake George, New York
Level Contributor
107 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

The food was great--superb veal parm; quickly served. The waitress was a bit absent minded--brought the wrong salad, though she wrote down the correct one. When corrected, the croutons were there when requested not to have them, but she was very pleasant and efficient. The pricing was very good--my husbands scotch was $7, which is a bargain. We would stop... More 

Thank gormlk
Burlington Vermont
Level Contributor
50 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 5 weeks ago

We arrived here on a weekend night, it wasn't too busy and we were seated right away. Our waitress was fine, definitely not overly friendly. One of us had the spaghetti and meatballs, which he said was fine. The other had the margarita pizza, which I tasted and can say it was neither good, nor bad, just kinda of blah.... More 

Thank caoBurlingtonVermont

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4 of 5 bubbles
Average prices
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Reservations
Good for
Child-friendly, Kids, Cheap Eats
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 22:00
11:30 - 22:00
Location and Contact Information
  • Address: 6594 Thompson Rd, Upstairs, Syracuse, NY 13206-1307
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-432-0620
Casual, family friendly. Located upstairs

Questions & Answers

Questions? Get answers from Pronto Joey's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?