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Abbott's Frozen Custard

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624 Pittsford Victor Rd, Pittsford, NY 14534-3900
+1 585-385-1366
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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Chicago, Illinois
Level Contributor
1,265 reviews
596 restaurant reviews
common_n_restaurant_reviews_1bd8 438 helpful votes
Reviewed 15 March 2017 via mobile

There is no comparison to Abbott's in the Rochester area. They are always changing their flavors and often have more than just frozen custard (more luxurious and flavorful than your typical ice cream) so you can try something new every time you visit. During hot summer days, there is always a wait but it goes pretty quickly and it's more... More 

Thank Shelliu
New York
Level Contributor
40 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 13 February 2017 via mobile

Great custards and ice creams. Pricing makes no sense to me though. It isnt a perfect comparison, but Abbotts is about double the cost of the most similar establishment that comes to mind - Carls Ice Cream (custard) in Fredericksburg, VA. Maybe the location inflates price a bit, but Carl's custard is better IMO; YMMV though.

Thank Jay S
Level Contributor
95 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 28 November 2016

After a day on the canal. this was a very refreshing stop. There can be a long line, but it's worth the wait!

Thank Mike G
Level Contributor
58 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 7 August 2016

This is a tiny place, situated along the canal. Don't let a long line deter you. They move the line very quickly and the ice cream is delicious. Always a stop when in Rochester. Parking can be tricky when crowded. We sometime park across the street. There are very clean restrooms in a separate building. It is beautiful to sit... More 

Thank adjskip5
San Antonio, Texas
Level Contributor
31 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 7 July 2016

Enjoying frozen custard on a warm day along the Erie Canal...it doesn't get much better than this. I don't think you can go wrong with Abbott's.

Thank JefffromSA
Maplewood, New Jersey
Level Contributor
122 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
Reviewed 25 June 2016

This is really good and different from regular ice cream. We always stop in when up from New Jersey to visit family.

Thank NJChisoxFan
Pittsford (town), New York
Level Contributor
126 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 2 September 2015

Abbott's custard is one of the products Rochesterians miss when they move from the area. This delicious frozen treat is rich & creamy. Chocolate, vanilla & chocolate almond are classics. However, additional flavors are available. I especially enjoy mine, unadorned, in a cone or dish. However, sundaes, banana splits & a variety of other frozen items are available (I especially... More 

Thank PatricePallone
East Berkshire, Vermont
Level Contributor
304 reviews
164 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
Reviewed 27 August 2015 via mobile

Every time we come to Pittsford to see my wife's sister we always stop at Abbots for ice cream. The Turtles are great, but lots of calories...but who's counting! Great after dinner spot for desert along the Erie Canal. You can sit and enjoy the ice cream or walk along the canal path.

Thank RobertTower
Vernon, New Jersey
Level Contributor
229 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
Reviewed 19 August 2015

Excellent custard! I would return. I went with my aunt and uncle and they give you a lot for the price you pay. I was satisfied with the service.

Thank Brie V
Fayetteville, North Carolina
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 August 2015

Abbott's has got a great location in Bushnell's Basin. It's right on the canal. Grab a cone and a seat on a bench outside. Custard is very good but portions are small and prices are high.

Thank Kristie O

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Restaurant features
Takeout, Outdoor Seating
Good for
Location and Contact Information
  • Address: 624 Pittsford Victor Rd, Pittsford, NY 14534-3900
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-385-1366

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Abbott's Frozen Custard and other visitors
1 question
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over a year ago

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Questions? Get answers from Abbott's Frozen Custard staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?