We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Cheesecake Factory

€€ - €€€
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618-5513
+1 585-381-8681
11:30 - 23:00
Closed now
See all hours
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri 11:30 - 00:00
Sat 11:00 - 00:00
More Info
Add Photo Write a Review

200 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 199: English reviews
Rochester, New York
Level Contributor
42 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

If you're familiar with Cheesecake Factory then you already know the deal. Big menu with lots of choices that they handle quite well. Everything we ordered was great and the desserts are over the top in both size and quality. If you don't mind waiting a while for a table it's a great place to take the family.

Thank oystersrmyworld
Rochester, New York
Level Contributor
65 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

What's not to love? Besides the regular great food, the service was also excellent. I wish I could comment on the cheesecake I brought home but my husband ate it out of the fridge that night before I got to it. Now he owes me lunch and cheesecake again.

Thank Honeybunny03
Level Contributor
170 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 6 December 2016 via mobile

I love this restaurant. Today I tried the flatbread, nice and thin very good. Then we shared a chopped chicken salad. We. Had the strawberry cheesecake. Also to die for.

Thank Dianne K
Rochester, New York
Level Contributor
356 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 30 November 2016

I hate to review a chain restaurant but the Cheesecake Factory rarely disappoints. The entrees are really sized for two people and so many choices in the big menu. But obviously the cheesecake is what we come for. I dont even normally like cheesecake but the seriously chocolate ones like the Oreo one are incredible

Thank TheTravelPirate
Alexandria, Virginia
Level Contributor
285 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 15 November 2016

Dad lives in an assisted living facility nearby, so this is our go to place when I visit. Parking is free, and ample at the shopping mall. There is handicapped access for him to use his walker. We have never had to wait ever to be seated. Our server was friendly and efficient. We enjoyed a bottle of LaMarque with... More 

1 Thank dcr1837
Morrisville, Vermont
Level Contributor
246 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

We just wanted appetizers and drinks, and we were lucky to stop by during happy hour. Good beer and cocktails for reasonable price. Also got the guac and chips which were wonderful and the crab appetizer that was like crab rangoon only much better. Nice atmosphere and attentive server

Thank carefultraveler2014
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

Went for a 5PM dinner. Immediate seating. Great service; good food. We left the restaurant about 6:30 and lines were long waiting for seating.

Thank michiganmjs
Brooklin, Canada
Level Contributor
256 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

We have been here many times before and were not disappointed with this visit.Servie is great, food never disappoints. Prices seem a little high, but few people leave without a take home bag. Desserts are wonderful.

Thank BeepTraveller
Rochester, New York
Level Contributor
62 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

Nice variety of foods and I understand the menu does change up now and then so they do pay attention to what people want. Service was great - waitress knew we were on a time constraint and she was prompt with meeting all needs.

Thank Diana P
Rochester, New York
Level Contributor
54 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 4 October 2016 via mobile

I don't say TYPICAL CHAIN as a bad thing. It is what it is. A chain. The food is always amazing. The drinks are spot on. The decor is beautiful and I always feel welcome there by the servers. Pricey but you get what you pay for. Outdoor seating that overlooks Monroe Ave and a parking lot. Hey, be happy,... More 

Thank Izzy325

Travellers who viewed Cheesecake Factory also viewed

Pittsford, Finger Lakes
Pittsford, Finger Lakes

Been to Cheesecake Factory? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
American, Italian
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Open Hours
10:00 - 22:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 23:00
11:30 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618-5513
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-381-8681

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?