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Chili's Grill & Bar

) #77 of 217 Restaurants in Niagara Falls €€ - €€€ Mexican, American,
1536 Military Rd, Niagara Falls, NY 14304-1732
+1 716-297-7326
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Overview
  • Excellent24%
  • Very good43%
  • Average19%
  • Poor5%
  • Terrible9%
Travellers talk about
“chilli” (15 reviews)
“ribs” (11 reviews)
“burger” (13 reviews)
Closed Now
All hours
CUISINES
Mexican, American, Southwestern, Bar, Pub
PRICE
€€ - €€€
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1536 Military Rd, Niagara Falls, NY 14304-1732
Write a Review
Reviews (132)
Traveller rating
Traveller type
Time of year
Language

11 - 20 of 132 reviews

Reviewed 27 February 2017 via mobile

The drinks and food were very good ! The service was awesome, our server was very very nice and talkative ! The manager came and asked us how our food and service was , which I think is very important!

Thank cb3629
Reviewed 23 January 2017 via mobile

Chili's for the last several years has been a favorite, but this visit was disappointing. Service was poor and the French Fries were served cool. They were replaced, but the kitchen should have known. Better luck next time.

Thank RLU818
Reviewed 2 January 2017

This was our New Year Eve dinner and it was good.We enjoyed the meal with the family.We always visit chilis chain as they have good American food.Good Service too and value for money.

Thank Andrew R
Reviewed 11 December 2016 via mobile

I come to this chilis very frequently because I love the food. Unfortunately that's not all it takes to keep customers. I visit this location a few times a month and every single time the service is AWFUL. Yesterday my mother and I went in...More

Thank Stephanie P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 20 December 2016

Stephanie, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch...More

Reviewed 10 December 2016 via mobile

Food was good. Chili's was my go to restaurant...my favourite. Emphasis on 'was'. Service was deplorable! Waitress ignored us when there was only one other occupied table (restaurant had lots of staff but few customers so not busy). Took over 5 minutes to initially come...More

Thank Tracey S
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 20 December 2016

Tracey, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch...More

Reviewed 14 November 2016

We love to eat at Chili's - we return to this location each time we're in the area. Food is great - staff friendly - prices excellent!

Thank stelladelamare
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 16 November 2016

Thank you for sharing. We appreciate you providing positive feedback on our Niagara Falls Chili's. Come back and see us!

Reviewed 9 November 2016

We went for dinner after shopping. They have a great deal, two can dine for $20. You get to choose an appetizer and your entre from several choices. I had the fajitas and my husband had half rack of ribs. They were great about not...More

Thank Blackbird45
Reviewed 20 October 2016

Went for lunch after shopping. Ordered the grass fed hamburger. Unfortunately, the burger was still uncooked and cold. The manager had no hesitation in getting me a fresh one, which was cooked properly. Was hoping that I would have gotten the burger for free, but...More

Thank savuka1958
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 24 October 2016

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you.

Reviewed 18 October 2016

Good standard fare for a pub. I have been happy with the quality of food every time I have been to a Chili's. The food has been hot an tasty. Many deals to choose from on the regular menu or daily specials. As an owner...More

Thank Rallybob
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 21 October 2016

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon!

A TripAdvisor Member
187
Reviewed 3 October 2016 via mobile

Food came very quickly and was very enjoyable. Lots to do in the area, so you are in the area I highly recommend.

Thank A TripAdvisor Member
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Mexican, American, Southwestern, Bar, Pub
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Bar Scene, Child-friendly, Kids, Groups
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1536 Military Rd, Niagara Falls, NY 14304-1732
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 716-297-7326
  • E-mail
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