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Chili's Grill & Bar

€€ - €€€
Mexican, American, Southwestern, Bar, Pub
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1536 Military Rd, Niagara Falls, NY 14304-1732
+1 716-297-7326
Website
Today
11:00 - 00:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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124 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Bowmanville, Canada
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Been to this location probably a dozen times or more! Love the food! Love the service. The Manager is always out on the floor making sure that the tables are happy! You don't see that much anywhere else. 2 for $22 Deal is Awesome!

Helpful?
Thank BTreen
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago

Wanted vegetables instead of starch and was going to have to pay 1.99 upcharge, didn't. Friendly front desk person, had to wait even though there were empty booths and tables available. Took a long time to clear party of four tables so that those waiting could get seated. Food was good, tried something different than usual fare, may go back,... More 

Helpful?
Thank Russ C
Mansfield, Pennsylvania
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The drinks and food were very good ! The service was awesome, our server was very very nice and talkative ! The manager came and asked us how our food and service was , which I think is very important!

Helpful?
Thank cb3629
Niagara Falls, New York
Level Contributor
90 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 23 January 2017 via mobile

Chili's for the last several years has been a favorite, but this visit was disappointing. Service was poor and the French Fries were served cool. They were replaced, but the kitchen should have known. Better luck next time.

Helpful?
Thank RLU818
2 reviews
5 of 5 bubbles Reviewed 2 January 2017

This was our New Year Eve dinner and it was good.We enjoyed the meal with the family.We always visit chilis chain as they have good American food.Good Service too and value for money.

Helpful?
Thank Andrew R
Niagara Falls, New York
2 reviews
2 of 5 bubbles Reviewed 11 December 2016 via mobile

I come to this chilis very frequently because I love the food. Unfortunately that's not all it takes to keep customers. I visit this location a few times a month and every single time the service is AWFUL. Yesterday my mother and I went in for lunch, stood at the front to be seated for about 3-4 minutes and were... More 

Helpful?
Thank Stephanie P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Stephanie, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

1 review
1 of 5 bubbles Reviewed 10 December 2016 via mobile

Food was good. Chili's was my go to restaurant...my favourite. Emphasis on 'was'. Service was deplorable! Waitress ignored us when there was only one other occupied table (restaurant had lots of staff but few customers so not busy). Took over 5 minutes to initially come to our table....tossed the little brown envelopes (with the fork, knife and straw) on the... More 

Helpful?
Thank Tracey S
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Tracey, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

Bayfield, Ontario
Level Contributor
16 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 November 2016

We love to eat at Chili's - we return to this location each time we're in the area. Food is great - staff friendly - prices excellent!

Helpful?
Thank stelladelamare
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for sharing. We appreciate you providing positive feedback on our Niagara Falls Chili's. Come back and see us! More 

Toronto, Canada
Level Contributor
34 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

We went for dinner after shopping. They have a great deal, two can dine for $20. You get to choose an appetizer and your entre from several choices. I had the fajitas and my husband had half rack of ribs. They were great about not putting spicy ingredients in our appetizer or my fajitas. We also had salted caramel cake... More 

Helpful?
Thank Blackbird45
Guelph, Canada
Level Contributor
235 reviews
134 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 20 October 2016

Went for lunch after shopping. Ordered the grass fed hamburger. Unfortunately, the burger was still uncooked and cold. The manager had no hesitation in getting me a fresh one, which was cooked properly. Was hoping that I would have gotten the burger for free, but no luck. My wife enjoyed her combination of chicken and salmon. Food was as expected... More 

Helpful?
Thank savuka1958
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Mexican, American, Southwestern, Bar, Pub
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Cheap Eats, Bar Scene, Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 1536 Military Rd, Niagara Falls, NY 14304-1732
  • Location: United States  >  New York (NY)  >  Niagara Falls
  • Phone Number: +1 716-297-7326

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?